Shipping

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Seller Protections are in place for sellers impacted by severe weather

The United States is currently experiencing severe weather across multiple regions, including the Pacific Northwest, Great Lakes, and Northeast. We are actively monitoring conditions and assessing potential impacts to shipping and delivery operations...

How do you Combine 2 orders that are paid for shipping

I'm under shipping and check off on each order then go to print shipping label but it is not combing the 2 orders. Both items are paid for and have free shipping so I need to print one shipping label for both orders.How do I do this. Thanks

Resolved! Worried about an item i pre-ordered

On Aug 08, 2018 i made a pre-order for the new Kingdom Hearts game with the figures and all from a seller,The seller has 100% good feedback so i wasn't worried at the time.As the time of release get's closer i am getting worried that i won't recieve ...

Resolved! Seller gave wrong address wants refund.

Hello, I sold an item on thursday. Shipped it and it was delivered this morning. The buyer messaged me after the item was already delivered advising that they gave the wrong address and moved to Indonesia. They stated they have a friend at the origin...

Shipping labels

I made a mistake on my shipping label is there anyway to return it or get my money back

Resolved! combined shipping

I have a customer who wants to buy three different items.How do I combine shipping?Thanks

Resolved! I ok'd a return for my buyer, how long do they have to ship it? Unclear note from ebay.

The note from ebay says ...We've asked the buyer to ship the item back by Jan 10. So that means they must ship by jan 10 or i must receive it by Jan 10? Also, what if they ship without tracking or don't tell me the tracking info. How will I know if i...

Defective item are returned to the seller, but he does not respond.

The product was a big defect, I informed the seller about it.The seller declined a refund and in every possible way waited for time.the purchase price was 251 eur .I returned the part to the seller and paid 30 euros for the shipment.The seller said t...

Be Careful Of The Recycled Boxes You Use-It Could Cost You Like It Just Did Me....

I recently made a sale and used a recycled USPS Large Flat Rate Box. I carefully covered up the "Flat Rate" messages all over the box The postage paid by the buyer was $9.75 and the box dimensions & weight were spot on. Just got notified that another...

Resolved! shipping

ESince I’m a Top Rate Seller I have to Ship in 1 day but since we’ve had Christmas & New Year Holidays I haven’t Shipped in one day but I noticed that as soon as some people Sale they do the Shipping Label, should I go on and put Shipping labels on t...

Still concerned about NEW Bulk Shipping

Its been a few months now for this new revised bulk shipping program.I have 3 concerns that seem to have STILL not been addressed by eBay.These are not life changing problems . Simply nuisances.As an example...If you buy 5 labels at $5 each, you used...

Reuse washed pill bottles to pack items in to shi

I have a small item to ship that would fit nicely in a pill bottle then into a padded envelop. I think it would offer excellent protection, but just wanted some opinions on if that would be Ok, or if it would be something that could potentially turn ...

Returned item

Thoughts. I was forced to take a return from a customer. My listing shows item must be defective for a return. Customer opened a case saying it was the wrong size Cutco knife. The item was returned without the package and can't be sold as new anymore...

Resolved! Buyer wants return or refund past 30 days?

Someone bought a NES system from me. I test and clean all systems I sell and *know* this system was working. They bought it on 11/26/18, and recieved it on 11/29/18. I received a message from them yesterday 1/2/19 that it's not working. I tried to he...

Gadget

I need information about my gadget and the follow my case opening.

Automatic Returns

Automatic Returns. I questioned customer service when automatic returns began & after reading through the Ebay guidelines regarding AR that if I did not use the AR that my items would not receive the same exposure as items that did use AR. I now have...