Shipping

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Holiday Shipping Dates

We’ve published the carriers' last days to ship for on-time holiday delivery using the services available through eBay Labels. These dates will help ensure your buyers receive their orders in time for the holidays. You can find the details at ebay.co...

New 2019 USPS Overweight Item Charge and Rule

While poking around looking for something else I cam across this in a recent publication in the Federal Register: Overweight Item Charge The Postal Service will introduce a charge for items identified in the postal network that exceedthe 70 pound wei...

iphone

I bought a phone, after 2 weeks it broke, then I repaired it, it came with another problem, then they upgraded to another, but it did not come as described, what to do?

Bought used Gpu but it was DOA as seller did NOT ship in an anti static bag

Ok, So I am new to returns as I never had to do it before, So I bought a used gpu listed as in full working condition. I payed 15€ for shipping. The gpu arrived well packeged with Stirofoam cut to size protecting it. HOWEVER the Gpu was in a plastic ...

damaged item

A buyer just notifed me that the item I shipped to them was broken. The item was delivered 13 days ago and now they are notifiying me that it is broken. What do I do in a case like this?

Seller Cancelled Order I paid with a gift card

Hello, I'm pretty new to ebay and recently I paid for a $150 item that the seller cancelled a few hours later. My question is will I receive my refund back on to my gift card? How long does the seller have to issue my refund? Are there any cancellati...

Resolved! It's NOT a holiday so the 5 business day rule applies

The buyer shipped the item 7 days after I sent postage. EBAY would not give me a refund claiming Dec 5, 2018 was a Holiday (It was a day of National mourning for Prez. Bush). Sent an email to the USPS and confirmed that they did process mail on Dec 5...

Ebays return policy is just a joke

Ebay is not anything like it used to be and this is both the fault of Ebay and sad to say some Ebay members and I know I am not the only one who feels like this. The returns policy and system is really not upto a standard I would expect. If you make ...

Ebay's international shipping

I don’t understand international shipping through eBay. I was selling small power supplies $15 each about a lb each including packing.A guy on Malaysia offered to buy 10 for a reduced price of $10. I accepted.I received $100+$130 for shipping EBay de...

Accepting return, no return policy

I was wondering if anyone can advise me, I sold a NWOT skirt i had sitting in my closet forver, the buyer is requesting a return stating the has "a bad smell". The skirt was delivered 11 days ago, and I did wash before sending. The thing is, I wash m...

Resolved! A little with "Shipping Time" coding please.

Browsing through my listings to see what can be improved. Another poster recently complained that handling/shipping time is not commonly listed and should be. Apparently “same day” and anything more than 3 days is shown, but “one day” is not. So I wo...

How do I buy a return label from PP or USPS to send to a buyer?

Hoping somone can help me as I cannot get USPS or Paypal on the phone. USPS lost a package of mine for 2 weeks, buyer (not this platform, hence my question) reversed the entire order thinking it was lost and other platform refunded her in full. 3 day...

Beware of bad seller!!

Bought a push scooter from the seller, and received a lemon (broken). They said they will send me a replacement (many messages to follow up and they keep replying they are organising shipping), so i waited and waited until the feedback period expired...

Resolved! Item not delivered since July

Hi,I bought an item in July from Indigo Products and it has not been delivered to date. I tried contacting the seller several times and got no response. Then I tried contacting eBay and got so many frustrating electronic run arounds with no one actua...

Can I reuse an Amazon padded mailer for a USPS first class package?

I know you can't reuse USPS Priority shipping supplies for another class of service but is there any issue with using Amazon packaging for first class mail?

How can I list a car airbag for local pick up only?

I keep getting this message and the listing won't complete, It looks like there's a problem with this listing.Airbags can only be shipped via FedEx or UPS ground services in accordance with the Department of Transportation’s Hazardous Materials Regul...