Shipping

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unable to return

i am unable to return my item as my request for return and refund has been declined. When i purchased the product i was informed that that no extra charges will be accounted and the website will incur all shipping charges but now i cannot collect my ...

NO RETURNS MEANS NO RETURNS....RIGHT???

I SOLD A PHONE, & the buyer recieved it 4 DAYS AGO. I dont hear A PEEP from her until ALL THE SUDDEN, she claims its defective and dont automatically connect to wifi. This is ALL UNTRUE. The device was funtioning JUST FINE when i shipped it out. Now,...

Resolved! First class package to US Virgin Islands ebay says attach a customs form

I have mailed items to the US Virgin Islands in the past and never had a problem but today I am trying to print a label and ebay is saying I need to have a customs for for a 14 oz first class package. Also asking for other info. Is this something new...

Soooo -- please explain to me about "free returns"

How does this work if I am the seller? I GUESS "free returns" would entice a buyer, but how does it work?

refund

i purchase an item over 6months and 10 days and ihave not yet recieve my item what can i do to get my money back

Item number 273444478726

Hi,I would l;ike t oby this Item number 273444478726I was contacting to the seller but i am not sure if the yhave received my quire, i thought you might help to get through the order.thanks

Will I get a shipping scan ding for voiding a label that I screwed up the date on?

Printed a label tonite without changing the date to ship tomorrow instead of today. Too late to get to the PO. I voided the label so I could reprint and ship tomorrow. Will I get a ding for not getting a scan on the voided label? The package did not ...

Changes to User Agreement

Sorry having to directly message you but this help section is not very user friendly. I am a long time seller who quit 7 years ago to handle a health issue. Now that I am back there are rules and requirements that I am not used to or even know about....

Resolved! How to ship invoiced item separately

I asked earlier but my post was unclear (even to me). So here is the better version. Buyer won 2 items. Each item was listed to ship USPS First Class. If I combine them in one package, the cost will be MORE than the listed shipping, due to the over 1...

FedEx Ground (20000: Service is not allowed)

Is anyone else experiencing problems with printing FedEx ground labels through eBay shipping labels? I'm unable to print ground, only SmartPost or overnight. This issue is not only happening to transactions waiting to ship, but I'm unable to print ne...

Resolved! Postage rates increased from August to September??

Was there a USPS postage increase in September or does ebay now give less of a discount by printing labels through them? In August, my priority mail rate for a 2lb package from 63385 to 77242 went from $7.91 to $8.15 in September and my postage rates...

Just a tale of woe about me messing up and the result

Ok, I goofed and switched labels on two packages, to buyers who both had the same last name, although one was spelled slightly differently from the other. Fully my responsibility. First buyer gets the wrong item and contacts me. I then contact the 2n...

Demanding refund against undelivered item

Hi, I bought an ultrasonic sensor board, in April 2018 but it has not arrived. I raised a case in August and I have been communicating with the seller till September 07, 2018. To my surprise Ebay closed my case on Sept 07 2018 due to no activity. How...

delivery problems

hello everyone, I'm fairly new to Ebay, but I have a problem I need help with. I understand Ebay holds funds when you are new, but they usually release them 3 days after tracking shows delivered. I mailed a package to penn on Monday and it was deleve...