Shipping

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Payments not recieved question

Why does ebay not give you the ability to click on money not recieved? Makes no sense because it keeps going up on me and I don't have returns or anything. Is there a way I can see why I didn't recieve this money? I only recieve money by Paypal.

Buyer Wants a Refund for "Defective" Item...I Don't Buy It!

I recently sold an item (Xbox One controller) to a buyer after we agreed on a "make offer" deal. Although the controller was used, everything worked 100% as it should (I literally used it 2 days before I listed it). On his last counter offer, he sent...

Seller may have mistakenly offered Free Shipping

I bought 50 cans of cat food from an infrequent seller (only about 50 sales since 2003). On reviewing their listing, I saw 'free shippng', but all their other sales have shipping costs, some fairly high (they often use UPS). I'd like the cat food, bu...

Anyone finding the AWAITING SHIPMENT and SHIPPING OVERDUE notification not working in TASKS????

This month I found "Shipping Overdue" on two sold items. However, these items were NOT flagged in my "TASKS" column as "Awaiting Shipment" OR "Overdue Shipment". The only way I luckily found these items was because I was sorting my "Awaiting Shipment...

Seller is refusing return package. What should I do.

I bought an item from a seller recently at the mid August of last month. Should of took the negative feedback that other buyers left for this seller more seriously. It took the seller a week to actually get the item drop off. Then when the package fi...

Bought an "Used but perfectly working" motherboard but it has several bent pins on the CPU socket

Hello all. I am pretty new to eBay and I have never used the eBay Buyer Protection Policy, so I need to ask for help and advice. Last week I purchased via Paypal an "Used - Working" ASUS P9X79-Deluxe motherboard from an auction at 167€ + 32€ shipping...

Return Shipping Not Updating

I needed to return something, so I went through the usual process: got the label, slapped it on and dropped it off at USPS. It's been a couple days (over the weekend) and the package is still showing as preshipment. Normally I wouldn't be worried, as...

Higher fee for for Global Shipping service

I was looking through my sales fees and noticed paypal charges a higher fee on global shiiing address verses any other U.S. address. I don't feel this is right,my other shipments in the U.S. have "lower fees" charged even though they are the same fin...

Delays

Hey guys. Customer ordered a product on Tuesday, I shipped on Wednesday - it should be there on Monday. The package was there on Thursday evening but still keep it in disribution center. I called USPS but expected delivery date is on Monday. My custo...

unable to return

i am unable to return my item as my request for return and refund has been declined. When i purchased the product i was informed that that no extra charges will be accounted and the website will incur all shipping charges but now i cannot collect my ...

NO RETURNS MEANS NO RETURNS....RIGHT???

I SOLD A PHONE, & the buyer recieved it 4 DAYS AGO. I dont hear A PEEP from her until ALL THE SUDDEN, she claims its defective and dont automatically connect to wifi. This is ALL UNTRUE. The device was funtioning JUST FINE when i shipped it out. Now,...

Resolved! First class package to US Virgin Islands ebay says attach a customs form

I have mailed items to the US Virgin Islands in the past and never had a problem but today I am trying to print a label and ebay is saying I need to have a customs for for a 14 oz first class package. Also asking for other info. Is this something new...