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eBay Tracking Status Updates

Update as of October 27th, 2025The Product team has confirmed that this issue is now resolved. Tracking events for impacted orders have now been backfilled with USPS tracking events. -------------------------------------------------------------------...

Bulk Shipping - URL change

This came up on the tech issues board so I thought it would be helpful to post a heads up here. Seller Hub was updated with the new link, but for anybody that relies on browser bookmarks, take note: Old link for bulk labels should be deleted from you...

Shipping Questions

Good Morning everyoneThere are a few questions I want to ask. I primarily use the ebay app when I need to print labels. When I am at label generated and click print label, it opens up the labels in the ebay app which is connected to my HP printer.I j...

Donations

I want to gift items to a seller. Can I do that?

FedEx overcharge a week after delivery

Recently sold some wheels about two weeks ago & I was charged tha maximum amount through fedex for shipping the item. When I went to drop the item off that day, at fedex, it was measured properly and weighed and told to the item was perfectly great t...

Parcel is delayed due to the fault of the postal service

Hello dear sellers, my parcels in USA are very much delayed due to my postal service. I am a seller from Kazakhstan, and my postal service assures me that parcels to the USA will be delivered within 20-25 working days. But in fact it's been 1,5 month...

FedEx additional cost scam

I paid $12.86 for a FedEx shipping label on eBay, and then got hit with an extra $29 charge because they claim the weight was off (12 lbs on label, actual 11.6 lbs) and the dimensions were slightly off. But here's the kicker – my dimensions are spot ...

I know I can not change the address BUT

A buyer just contacted me and wants it shipped to the same address on the ticket BUT has asked me to change the recipients name (It's a gift). It strikes me that as long as the address remains unchanged I should still be protected from an INR claim r...

I don't understand why I can't make a purchase or place a bid

мой адрес 16 Germay Drive, Unit E ST579306 Starex, ST579306 Starex Wilmington, DE 19804-1105 США +1 302-250-6811

Resolved! refund overcharged shipping cost to buyer

Is there a way to refund shipping costs that were overcharged, I ended up needing a smaller package than I calculated for, is there a way to refund some of that shipping cost? Or what do I do?

Can I change the category before printing label

I didn’t catch in my reuse of a 1 ounce copper medal sale post that they had the category as “bullion”. When I set my sale post up I set up shipping as USPS First Class Letter for shipping because I was selling for less than 10 dollars and ground adv...

Powermatic 3 + Plus DIY Fully Automatic Cigarette RYO Machine

Carrier refused to ship item forward, Unable to deliver

Is eBay blocking UPS access points?

For the second time, an eBay package being sent to me via UPS is assigned to go directly to my home address and only my home address; preventing my UPS account from automatically rerouting my packages to my local UPS Access Point-- which is my case i...

Resolved! I cancelled an order from eBay due to the shipping address: 110 Intern.Blvd. Glendale,IL -

Hello - lost a shipment to a buyer in Canada. Used the eBay label with Virtual Tracking No. - it went to USPS here , they pass3d it on to DHL Intern. and they passed it on to APPLEEXPRESS?? They left it t door of buyer. They never received the parcel...

Ongoing issues with USPS not Scanning Packages & Ebay Late Delivery Metrics

I have been trying to get Ebay to address the ongoing issues with USPS picking-up packages and not scanning upon acceptance. I ship packages on the following day after purchase. Many times the package is not scanned until "out for delivery". I am a t...

Dropped off in usps mail box but tracking hasn’t updated

I dropped off a package in the pull down drop box inside usps. I always do this with my packages and have never had an issue until recently where my last packaged wasn’t scanned. I made a missing mail report with usps and still nothing has been updat...