Shipping

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FedEx and UPS Shipping Updates

UPS is updating its Domestic Large Package Surcharges (LPS) and Domestic Additional Handling Charges (AHC) fees starting August 17.Domestic Large Package Surcharges LPS will no longer be applied to Domestic Packages based on length plus girth Domesti...

buying an item then asking if i could have a refund then asking if i could pay for it possible?

like said in the subject would it be possible to pay for the item i asked to restuen or do i have to contack the seller and asked him if i could pay for it? or would it be too late?

How to ship aerosol/hazardous item to an Island, Domestic inside U. S.

I have a listing I have sold that is considered aerosol . Im a new seller with great feedback and I'm hoping I won't have to cancel .I should have done my research before I listed but , I have to send this item to Puerto Rico but USPS won't do it and...

Never trust eBay

I will never, ever use eBay again. I ordered an item at beginning of September with a delivery date of 18th to 26th September. Not arrived by 26th I made enquiries and tracking showed "item undeliverable- other. Return to sender." I have contacted eB...

Shipping Labels

New to Ebay, from Philippines. Does anyone have step b step a guide in shipping? How do I treat the shipping label?

Informed Delivery by USPS - does it improve last mile experience for Ebay shoppers?

Have you tried informed delivery from USPS? What is your experience with using the service? As a buyer, are you more willing to shop on Ebay if you can preview digital images of packages that are being delivered to your address? Share your thoughts!L...

Resolved! Buyer didn't read listing and wants return

I have a buyer who purchased a pair of sunglasses. It clearly states in the listing's title and description that the sunglasses have prescription strength lenses that would need to be swapped out to meet the buyer's needs. A week after receiving the ...

seller or cheater

I am an old retired college professor. Bought 4 peices of 15 inches hub cap with the item number on the seller shop . he sent me 4 wrong peices . I told him this is a wrong item,he asked me to take picture of the parts and wrong id number ,send it to...

Item removed after shipping

I have paid and got confirmation from the seller my item has been shipped but eBay have removed the listing. Will this affect my click and collect. I suspect that when my item is received at the collection point it willbe invalid and not send me tbe ...

I have replyed to undeserved negative feedback, but should I dispute with EBay to get it removed?

A buyer requested to return a pair of jeans because they said they were too short. I stated a 30 inch inseam and they said they were 29 inches. They did not open an INAD and returned the item at their own expense. I remeasured the jeans after receivi...

shipping cost

Is the shipping cost immediately deducted from the amount added to your account?

Should I decline a return request?

A buyer just asked for a refund and sent photos of a broken item which isn't even similar to the item I shipped. Apparently, he's trying to get the item I shipped free. I contacted the buyer and sent him a photo of the item I shipped and haven't hear...

Scheduled USPS Pickup Issue - Unscanned Package Lost or Missing

I scheduled a USPS pickup last Friday for the next day (Saturday, 11-3-2018) for two items that I sold, one being shipped via First Class package and the other via USPS Ground. My problem is that neither were initially scanned but I did receive a con...

eBay ruled against me on getting a refund

I bought a vertical climber on October 28. The seller claimed it was being shipped out of Arizona according to his profIle. Original tracking info said it would arrive the following Sunday. This was free shipping. Apparenty he didn’t do insurance acc...

How do I get reimbursed for return shipping?

I had purchased an item that was not at all as described, so I selected to return and when prompted, I selected they email me a return label. I never received the label. I had called ebay as when I went directly through ebay to print the label, I kep...

Order has not shipped yet

So i ordered a phone on 11/5 it is supposed to be delivered by 11/13. Today is Friday 11/9 and it still has not shipped yet. I sent a message asking the seller when would my order be shipped and got no response