Shipping

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Seller Protections are in place for shipping delays.

The United States is experiencing severe weather across several regions of the country, and we are tracking impacts to shipping and delivery. Our primary concern is that you and your close ones stay safe. However, you may also be concerned about ship...

eBay Shipping Calculator and Dimensional Weight

Does anyone else have any issues with the eBay Shipping Calculator not accounting for dimensional weight properly? The situation: I want to send a 3 lb package package that's 13 x 12 x 5 using FedEx Smartpost. (Please show me you read this and don't ...

No tracking number

so I already know the routine about not receiving a package on the intended delivery date which would entitle me to file in INR, but just for the purpose of this discussion, I was wanting to know if anybody has ever dealt with a seller who never prov...

Awesome Job USPS

I live in a smaller city and normally everything that I send goes to one of the "big" cities for sorting. Even packages that are going to the same city that I live in go out of town and then come back for delivery. Well, this one looks like it went s...

Package Returned By Post Office - Bad Address/Not Able To Forward

What to do....post office returned a package to me (the seller) that was undeliverable to the buyer. I have contacted buyer and told him of situation via EBay messaging with no reply. What should I do...there is no way I will reship the item as I am ...

Resolved! Yanwen, 4PX and company

Good evening: I would like to ask sellers to give the option to pay for a tracking number that actually can be tracked. I have been sidelined with sellers using the logistics companies mentioned above, I'll gladly pay the fee for the opportunity to b...

Why no estimated delivery date?

A couple of weeks ago I ordered an item and it was marked shipped very quickly afterward and shows a tracking number. I don't suspect any problem with the order although who knows since I've never seen this before. However, the order shows no estimat...

Seller Refuses to Honor Return Policy and eBay Won't Help Me

Seller has a 14-day return policy for the item I bought, but refuses to accept the return even though I'm attempting to make the return within the 14-day period. I purchased the item on 9/20/2018. Item was received 10/20/2018. I attempted to make the...

my return case pending over 3 weeks

Dear Member!I wondering, why my return case was pending over 3 weeks to solve.... Here is my detail case:06-10-2018 I received item doesn't match description (Apple ID Locked) and return request, and 13-10 I open case and on 14-10-2018 my case has be...

Resolved! Return Request Not Returned

A buyer issued a return request about DVD's being scratched ( I dont agree with there claim but i will let it go). It has been 14 days since i sent them a free return shipping label, I have contacted them them several times with only a relpy 10 days ...

Ayudeme

Hola me podria decir como contacto directo con el soporte de ebay Yo no hice una compra. No ha llegado a una decisión de contacto con el vendedor ... y este es en mensajes de eBayMe dijo que esperara cierto tiempo e igual este tiempo paso .. y lo con...

Free Returns Domestic vs International

When you set up your return policy for a listing eBay gives you the option to specify your policy for domestic returns AND International returns. However, either there is a glitch or the representatives are misinformed. I chose to offer free returns ...

Does anybody ship coins overseas using registered mail?

What countries do you ship to and about how long does it take?

Russian swindlers and swindlers. He paid, did not receive the goods, received threats.

Seller introduced himself as a Ukrainian girl Yulia. Then he wrote a letter that he Saltykov from Russia. I received the money and refused to deliver the goods if I did not buy 45 more packages for my order. I asked for help, in response, Ebay just c...

95% Upload Requirement for Top Seller

I'm at 96% upload success but occasionally I sell a card or brochure and mail it straightaway with a stamp and a handwritten address. How can I do this and maintain their tracking number upload requirement for best seller?

I think the shipping calculator is glitched in one of my auctions

I just had a user tell me my item didn't ship to his location and then he wanted me to tell him the cost to ship to Texas. I was a bit confused since I ship everywhere in the U.S. So I look at my auction and I see that I have USPS first class selecte...