Shipping

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Central US Tornadoes

Seller Protections are in place for sellers impacted by recent tornadoes and severe weather. Our thoughts are with the communities across the country that have been impacted by recent natural disasters. Many states in the central region of the countr...

How an item is refunded for shipping

If a buyer pays for shipping and decides they do not want it (there is nothing wrong with the item so no fault of the seller...), and for example pays 20 dollars for the item and 4 bucks to ship... Does the seller refund 20 dollars or 24 dollars? Thi...

Delivery to Parcel Locker?

Found this note on USPS tracking: Your item was delivered to a parcel locker at 1:02 pm on September 27, 2018 in Timbuktu, IN 66699 (city,state,zip redacted) ebay/paypal shipping address was a street address with an apartment number and thus that is ...

How do I get my money back?

I purchased a blu-ray movie. The case arrived damaged and the disc will not play at all. I requested a return and was emailed a shipping label. I sent it back on Sept. 13. Now the seller will not answer my messages. What do I do next? Thanks

Shipping to a different address (in China)

Would it be possible to buy something on eBay from a Chinese seller and have it shipped to someone in China as a gift? I am a US buyer that wants to give a gift to someone in China. Is this possible or has anyone pulled this off? Thanks in advance!

The item is NOT listed in the history list!!

Dears I bought an item before four months ago and paid it and then it disappeared from the history record and there is no existence.I sent a message to the seller, he said might have been lost and asked him to return the moneyBut did not respond othe...

Returning tires that were not as ordered

We purchased 4 tires from simple tire. The tires we received did not match the descriptions of the tires we ordered/purchased. We received permission to return and return labels. The tires were picked up by Fed EX and now, over a period of 10 days th...

Do i pay for return shipping if Buyer refuses package upon receipt?

Just curious, If i sell and item to a buyer and when usps delivers, the buyer refuses the package and it gets shipped back to me, there is a cost for that return on my behalf? Or does no one, neither me nor the buyer get charged when a package is ret...

Awaiting Shipment - No date to ship by?

Under the awaiting shipment -Actions - a date was always up there that had to be shipped by, now there is only print shipping label. Nowhere on there does it have a time frame when a package has to ship by, I have a few different shipping labels, now...

Return windows closed

What to do if i ask for return shipment that is not as described,and I shipped it without entering tracking number in return windows and now shipment in transit and return windows closed!

No tracking number for a return? Only option given is enter tracking number or buy a return label.

Hi,I am trying to figure out what to do? I received an item yesterday and it did not fit well. The seller offers 30 day return. I did initiate the return before I heard back from them because the system told me I was good since they offered returns. ...

Resolved! shipping supplies

Doesn't Ebay offer free shipping boxes to sellers?

Resolved! USPS

I am struggling to understand why ANY professional seller still uses USPS, but my reason for posting is that on far too many occassions I have been offered 10 different ways to buy something, multiple ways to pay BUT only 1one option for delivery - *...

Inflated shipping rates?

AM SICK OF THESE JOKERS INFLATING SHIPPING PRICES JUST TO MAKE UP FOR THE ITEM COST, THATS WHEN WE ALL SHOULD PASS IT BY AND LOOK FOR SOMEONE WHO DOESNT RIPP YA OFF

Buyer wants to return an item sold as not working/needs repair.

I recently sold a lens and it was listed as for parts/repair, I added clear images of the item and stated I had no way to test it since I didn't have the right kind of camera. I made no claims to the items condition other than what could be seen in t...

Resolved! I hate ebay & paypal so much right now

I am so frustrated right now. I sold a creamer & sugar set. The buyer says the sugar bowl arrived with handle broken off. BUT, they didn't file a damaged report with ebay, they filed a "item not as described" claim with paypal... I check my ebay acco...