Shipping

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Central US Tornadoes

Seller Protections are in place for sellers impacted by recent tornadoes and severe weather. Our thoughts are with the communities across the country that have been impacted by recent natural disasters. Many states in the central region of the countr...

What Going On? IS this the help section for the World?

Seem like a whole bunch of post recently that are long run-on sentence no punctuation a low grasp of the usage of english language and no semblence of grammar etc just complaints about eveything that appear to be by non native speakers so 1 has to wo...

Returned item. Now seller has not refunded and says item does not match description ? What to do?

Returned item. Now seller has not refunded and says item does not match description ? What to do? The item was returned and the refund was not sent. The seller has the package for more than a week and there is no contact field. The status says an ope...

Resolved! Is anyone else having problems creating shipping discounts?

I am trying to create a shipping discount but the page where you do so seems to not be working. For example: i have 12 dishes to sell. Customer chooses quantity they want. For each dish they purchase the base shipping price goes up by $1.Seems pretty...

Do I have to ship with Tracking?

I noticed I was getting dinged alot because of no tracking. Some items I sell only require a stamped envelope, but it seems like I am getting penalized for using stamps. If i continue to use stamps would that indanger my selling privileges? I hear of...

Refund will not go though

Multiple attempts have been made though eBay and PayPal to send a refund. The refund will not go though due to technical issues. What to do in this situation?

Seller claims buyer damaged item

I purchased a track bicycle and it has arrived with a cracked frame - i.e. salvage and not safe to ride/race. Seller's pictures were not very clear and did not show possibly damaged area. So prior them shipping i asked if frame were sound and seller ...

Return glitch

Hello! I bought a phone, and the seller sent me a broken phone instead of a "very good" condition. I think he accidentally sent the wrong condition (large seller). I have started a return, which was automatically accepted. I cannot select the item as...

Printing a shipping label

I cant print shipping label, Comes abck with error, I called support and they told me to go to USPS and send with out using EBAY, I'll loose alot of money going these route. Any ideas

Seller Sent Wrong Item/Not as Listed--Need Help from EBay

The seller sent an item that was not requested--and substituted the ordered item with another. Now he is relisting the item that should have been sent to me, without offering to replace/exchange the item. The seller kindly says he will refund PayPal ...

first class versus priority

Has any other seller had this problem? Twice in the last week I have had a package that weighed just under one pound and under the ebay shipping options first class came up (which is a lot cheaper than the other options). When I brought the package t...

We're having trouble printing your label.We had a problem retrieving the label. [Error: 0]

I am totally new. I printed my first label at the Fedex Kinkos store about 10 days ago, then went to do it again this past Saturday. I received this above error, at the point I should be able to print. eBay support had never heard of this, so she wal...

Refund

I am awaiting your response for my refund which you advised will be refunded from the seller Paypal account.The seller shipped the wrong item and refuses to pay for the return shipment.The item is # 252014156061

Item has not arived

Hi eBay Please I have been wanting my order T maxx 3.3 form a long time I send to the sealr and he dos not reply me back. He give me traking number like massge so ...I can't truck new ubdate...the truck should ends with later like a,b,c.... please if...

Missing Refund

I returned the item and it was received by the seller and the seller initiated the refund but after 7 days I still don't have it. I can't find any way to resolve it. I contacted the seller and they are not responding. Each link in eBay that I follow ...

Using an ebay credit to my account

I have a credit that I am trying to find out how to use. I recently made a purchase and when. I tried to use that credit there were no options to use a credit, only asked for a code or cc info. How do I use the credit that I have? Thanks