Shipping

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Seller Protections are in place for shipping delays.

The United States is experiencing severe weather across several regions of the country, and we are tracking impacts to shipping and delivery. Our primary concern is that you and your close ones stay safe. However, you may also be concerned about ship...

new way to print shipping label

Hello, Either it is my computer or THEY changed the way we print shipping labels.Anybody else notice the change ?? Is there a way to go back to the old way of printing labels ??

accidentally gave a partial refund

i accidentally offered a partial refund which the buyer accepted. I did not know he would still keep the item, so i want to know if i can switch it back to a full refund where I get to get my item back. He also has not recieved the money back though ...

Shipping Label for Return ??

New experience for me... need to do a Return... Yesterday, I submitted the Request for Return to eBay...Today the Refund has arrived from eBay in my Paypal Account, but I have not been able to locate any information on how to obtain the Return Shippi...

Dear eBay, I will gladly pay you $10 more per month ...

Dear eBay, I know that you are really interested in finding new ways to increase your profits and open up new revenue streams. So, I wanted to let you know that I want to help you out. I will gladly pay you $10 more per month ... just give me any one...

Seller not reading emails, item has already been used

I ordered a sheet of lead that was supposed to be 1/32" thick but I received a roll only 1/64" thick. I had already cut up the sheet for models before realizing the mistake. No problem, I thought, I can still use this size and I'll just give the sell...

Item returned after 30 days and case closed

I sold an item. Buyer took five days to pay for it. No message responded to when I sent message or invoice, had to open case. Paid for it, I shipped immediately. Buyer received, and after about four days, said item wasn’t as described (it was exactly...

Refunds

Seller refunded miney to me and i called ebay they said to call paypal i did, paypal said they show no refunds.Where did my miney go to? I didnt get the items i had ordered and want to order something else but cant find my money that wad refunded.doe...

Shipping Label Issue

Anybody else having issues with new shipping label system? Wouldnt allow me to change weight, didnt send me "shipping Update" so I can track it? Now I have to go through MANY extra steps just to track my shipments. HAS THE PERSON DESIGNING this EVER ...

Shipping Question

I usually ship Priority however I want to list some 1900's magazines that do not fit into Priority flat rate envelopes so I purchased Tyvek envelopes..Do these ship as packages, by weight or by size???? Thanks

Buyers who are l;@rs

Truth is truth. There is no acceptable excuse for dishonesty. Equally inexcusable is a site rule that encourages liars and penalizes sellers. When a buyer requests the return of an item that was listed no return and lies about it being other than des...

Chinese suppliers use USA as ship point causes problems with getting replacement for damaged parts

Just wondering if anyone has encountered a problem with Chinese sellers who use wharehouses in USA. First of all them shipping from a USA wharehouse is a good thing for shipping time. You get the item in just a few days as opposed to a month. However...

Resolved! Return label issue

My settings say I pay return shipping regardless of reason for return. Had a customer start a return. Received an automated emal from Ebay stating the return had been accepted and not to refund until the item is received. I did go ahead and refund be...

Insufficient address - how to resolve?

I received a message from a buyer with 300+ positive feedback today asking me to intercept a package I had sent and giving me a different address. They said that their account had been hacked and the address changed. I checked the tracking info and i...

Void shipping label ??? where did the option go?

Woke up today to find the new shipping label format on ebay. As a result, I printed a label incorrectly.BUTI cannot find anywhere the method to void and reprint.It used to be easy.It is NOT shown in my paypal account under activity or summary as they...

¿Como genero un reclamo directamente a ebay? ya contacte al vendedor y no enviara el producto

No me aparece una ruta clara de como generar la devolucion del dinero, el vendedor me dijo que no enviara el producto y que debo abrir un caso, pero aun no puedo dar con esa opcion, el sistema inciste en que debo contactar al vendedor una y otra vez.