Shipping

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Incorrect "Uploaded on time but no carrier scan"

I have 8 items ebay claims were "Uploaded on time but no carrier scan" however the items were picked up and scanned by USPS within 1 businesss day and even the tracking information for each item on the USPS website shows this. Has anybody had this ha...

Question about shipping and transactions

I had an auction in which I offered free shipping. Buy it now or best offer....The buyer wants me to send it via UPS which will be $10 more than if I shipped it USPS priority. He is ok with paying the extra $10 but he already paid for the auction so ...

Treating Puerto Rico as an International destination from the U.S.

Hi @Anonymous, In this week's chat (here), you wrote:> Hi @mam98031, we would need more context for this one; some shipping services> do not consider Puerto Rico, Alaska or Hawaii to be domestic shipping and we do> have options in the shipping exclus...

Is this a SCAM, shipped wrong item

Hi, I purchased a large piece of used equipment (about 120 lbs) over a week ago. The tracking said it was delivered to my mail box. I find out they sent 6oz bottle of screen cleaner and a note that the equipment is being shipped on a fright truck. So...

Fed Ex Shipping - When will I get billed?

I sold an item and had to ship it in two packages. Shipped Aug 21st, both delivered Aug 26th. I over charged for shipping and told the buyer I would refund any charges over actual shipping. I know Fed ex over charges. This is the first time I have us...

package remais usent in erlanrger,ky

...so I bought this item on eBay and the seller shipped promptly to GSC in Kentucky, but after 4 days landing there it still remains sitting at the facility, so I'm wondering if it's lost or is that center my items final resting place? How long shoul...

replacing an item because of lost parcel

I sold an item and ship it from China to USA with ePacket (registered mail with tracking number), the parcel should have been delivered within 25 days max, but it has been a month now and the parcel did not delivered yet and I noticed that the tracki...

jail address ??

so i come home for lunch to find i have made a sale ~~ yay go to print label ... "buyer" is an inmate with a "jail" address ...cancel order with "problem with address" .. was that correct ??

Is package repeating in transit normal?

Just wondering if someone can provide some insight, in wether or not what my package is doing is normal... it's my first package purchased from the US and shipped with USPS, so im just very confused about my packages behaviour the past few days

bad service of DHL

HI We are fed up from the services of Ebay shipping companies we always sent the material timely, but DHl ecommerece never delivered it timely, due to this our buyesrs demand for the refund, but as we sent the material timely - how we refund.. if we ...

Resolved! "Combined length and girth"...I want to make sure I'm doing this correctly

When I print labels, for a 1st class package it says "Up to 16 ounces and 84 inches in combined length and girth". I have always understood that to mean measure all the way around the package (add width+width+height+height) and then add length/longes...

I cannot cancel my sold order because the buyer is "not registered" anymore.

As the title says, I cannot cancel my sold order because the buyer is "not registered" anymore. I have tried different ways to cancel the item as I would like to relist it. I still have the item in my possesion.

Resolved! Return Requested

After gave me a hard time ... seller accepted my return request for a item not a described ( counterfeit item) I returned it using a ebay label that eBay provided me and sent it back to the seller. My return says delivered ( was delivered today sep 4...

Buying faulty item then after complaining to seller it is removed meaning I can’t leave feedback

As the title say after buying an item then find it’s faulty, then request a return the buyer plays for time offering partial refunds and being quite slow to respond to emails, but I am noticing more and more that as soon as I request a return the ite...

No tracking number on my order

I find this very weird, i did not recieve any kind of shipping number or tracking. The seller doesnt anser my PM's, and i cant contact Ebay for assistance. Its due in two days, but under all theese circomstances i wanted to ask.