Shipping
Get the answers to all your shipping questions with advice from long-time sellers.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

Mrs. Claus is Planning for Christmas

I love Christmas, the whole season. My inner Mrs. Claus comes out in force right about now and planning for my ebay sales is part of the fun! Last year was a big letdown, I had 3 returns filed the day after Christmas. When you sell 8 things a month, ...

Am I obligated to refund shipping amount to buyer...I'll explain

I sold an item and buyer was not happy and quite honestly it was my fault regarding posting the proper description, you know how Ebay gives you pictures of similar items as your item you want to post to sell, well that's what it did to me but mine wa...

ebay USPS tracking info behind

Has anyone else noticed Ebay is way behind on there tracking. It is 9/12 and I have items that were delivered 9/7 according to USPS and ebay still says they are not delivered. I shouldn't have to look up every tracking number on usps.com to find out ...

Forced to Accept A Damaged Return From A Minor

Hello, So I am fairly new to selling on eBay but I work really hard and spend often too much time describing my items. I recently sold a used phone. The buyer asked for a return and said that the battery didn’t work. In this specific instance, I opte...

Combined Shipping Overcharges

Shipping overcharges are getting really bad on E-Bay. It would be nice if the shipping labels showed the ACTUAL shipping cost. For a single item, I can decide if I wish to pay the purchase price + shipping or not. However, I often order multiple item...

Had to show ID to ship a fedex package. Is this new?

I went to a fedex location to ship an item yesterday. I was asked if I had a fedex account and I replied no. They then asked for my drivers license and I gave it to them. While they were entering all of the info from it into the computer I asked why ...

Earwax on Items

I bought a phone recently, and on the listing it stated that it was used but in decent cosmetic condition and would come with the box and its accessories. This purchase came out to approximately $600. When I received the item and was about to set up ...

Resolved! Shipping calculator in listing does not appear (New)

Hi. The shipping calculator shows it is inserted into listing in the preview but when i submit listing it isn't there. An amount is there but i want calculte. I have been all over help and topics but can 't find solution to this problem. Thanks,

User avatar by Adventurer
  • 148 Views
  • 2 replies
  • 0 helpful

Buyer rejected my cancellation request and sent item to wrong address

So I purchase an item in eBay like I usually do, and realized I bought it with the wrong address. After I noticed I requested to cancel almost immediately. I got no replies until this morning, telling me the they have already shipped my item and they...

Earwax on Items

I bought a phone recently, and on the listing it stated that it was used but in decent cosmetic condition and would come with the box and its accessories. This purchase came out to approximately $600. When I received the item and was about to set up ...

Seller asking me to pay for postage of item from guarantee?

Hey guys, I couldn't find an answer for what's is happening to me now.I bought an item on Ebay, and the item started to be not working as it was supposed to, and ended up breaking.It has a 1 year guaranty so I've sent it back, the sent me a label.Now...

User avatar by Rising Star
  • 212 Views
  • 6 replies
  • 0 helpful

Tracking shows delivered. Buyer says carrier said no package

I had a package that was delivered today around 10:30am to the buyer. Tracking shows it was delivered at the door/on porch. Buyer contacted me and told me there wasn’t a package. I told her to check with neighbors, family members, and her carrier. Sh...

User avatar by Adventurer
  • 152 Views
  • 3 replies
  • 0 helpful

How can this happen?

Shipped 6 sold items same day. All 6 shipped using eBay labels with accompanying carrier scan sheet printed showing all 6 packages. Delivered to post office. I watched clerk scan the scan sheet. My dash board now shows 2 of those packages as uploaded...

User avatar by Rockstar
  • 248 Views
  • 4 replies
  • 0 helpful
Most Marked as Helpful Authors