Shipping

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Inflated shipping rates?

AM SICK OF THESE JOKERS INFLATING SHIPPING PRICES JUST TO MAKE UP FOR THE ITEM COST, THATS WHEN WE ALL SHOULD PASS IT BY AND LOOK FOR SOMEONE WHO DOESNT RIPP YA OFF

Buyer wants to return an item sold as not working/needs repair.

I recently sold a lens and it was listed as for parts/repair, I added clear images of the item and stated I had no way to test it since I didn't have the right kind of camera. I made no claims to the items condition other than what could be seen in t...

Resolved! I hate ebay & paypal so much right now

I am so frustrated right now. I sold a creamer & sugar set. The buyer says the sugar bowl arrived with handle broken off. BUT, they didn't file a damaged report with ebay, they filed a "item not as described" claim with paypal... I check my ebay acco...

Resolved! Accepted a return, buyer didn't send back item - now what?

On 9/18 buyer asked for a refund. I started the refund on that same date and sent a return label for the buyer to send the item back. When I go to 'view details' of the refund the very first sentence on the next page is "We've asked the buyer to ship...

eBay Guaranteed Delivery Has Arrived

Buyer contacted me saying said package was said to have been delivered in or at her mailbox, she did not find it. What is my responsibility now?

Confused about how to put shipping charges on my bill

This seems like a great idea: https://community.ebay.com/t5/Commonly-Asked-Questions/How-do-I-pay-later-when-purchasing-a-shipping-label/ta-p/28512098 But when I purchase a shipping label there isn't a checkmark for Billing agreement. PayPal is set u...

Resolved! USPS Shipping Label Adjustment

Just got my first label adjustment for supposedly insufficient postage. The USPS says I used a LARGE Flat Rate box instead of the MEDIUM Flat Rate box I paid for using ebay shipping. It was to ship 13 magazines, about 1/4" thick each. That's just ove...

Am I overthinking offering free returns?

Wonder if I am overthinking the issue of free returns? Bottom line only one real way to find out if it works for you or if you are gonna have big problems with it. 1. I have top rated seller status2. I offer 30 day returns3. I offer 1 day handling4. ...

Resolved! USPS didn't scan, package possibly stolen, appropriate steps and advice?

A lot of context first but overall this isn't a dire post, just want to seek some advice for how to handle a new situation I've never run into. I've been doing eBay for over a year now, shipping out packages nearly every other day. Of the hundreds I'...

Seller Refuses to Honor 14-Day Return Policy

I purchased an item from a seller with a 14-day return policy. The item arrived but was not described well in the listing. It is serious enough that I don’t want to keep it but not serious enough that I want to open a SNAD against the seller. So I re...

Damage & Return (w/o asking first) sounded fishy, but I believe him now, but what to do?

I sold the bottom half only of a vintage tin lunchbox 8/29/18 and it was well-packed in a sturdy box and sent Priority. On 9/01 I got this message:The parcel arrived, the shipping box wasn't too bad though a bit bruised.The contents were crushed pity...

Charged for Priority Mail but didn't use it?

Hi there, I sold something, printed the label for USPS First Class package and shipped in a plain old brown box. The sale is here: https://www.ebay.com/itm/163199528136?ssPageName=STRK:MESDIX:IT The shipping paid was the correct cost as the item weig...

SELLERS NEED TO BAND TOGETHER TO STOP THE ABUSE OF BUYERS

NOKIA 5130 USATO relax in francoforte Item ID: 253491211583

Good MorningIt's been about 4 months since the problem was solved. So far I have not received the battery of the NOKIA 5130 phone or the amount in my bank account as agreed.You promised that I would solve the above issue, I did this until today witho...

I need to fully refund 6 purchases without getting defects.

Over the past 2 months or so I had sold 6 sets of speakers on ebay. These were all new unused in the original packaging. Recently 1 of the buyers contacted me saying that they noticed a tear in the foam that surrounds the subwoofer. We both thought i...