Shipping

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Resolved! In listing an item for sale aren't sellers required to state if no returns and possible sales tax?

The other day I received a charm bracelet that had parts of it which weren't of the quality I was expecting. Some of the so-called "vintage, quality" charms were rhodium-plated and fairly flimsy in their weight. The bidding had been high on this brac...

I think I'm being conned....

So I had someone buy a DS game from me and send me a message saying they wanted it shipped with tracking and without a packing slip the next day (I have 2 day handling as well). I messaged them and told them I would ship it in a first class envelope ...

Item Returned as Undeliverable by USPS - How to Refund Buyer but get back eBay Final Value Fee

I sold a $99 item to a buyer in CA on a BIN transaction. Total was $131 with postage. Tracking shows the item was delivered on the 9th and then on the 28th RETURN TO SENDER was initiated. The Post Office rep tells me that the address is a large apart...

Return Shipping Label Error

Wondering if there has been a "definitive" answer to this as I'm having an issue with the return shipping label and despite a lot of similar posts about this there doesn't seem to be a consensus. Item not as described and return accepted. Ebay sent m...

Global shipping program experiences

As just got quite a hassle with a package from UK to Finland, have to share my experiences. Also the postal office's employee told that there has been recently quite much issues as part of the ebay packages are sent back as the recipients/buyers don'...

Items Returned as Undeliverable by USPS - unclaimed and refused

I just had two packages returned to me after months of them being sent out. Both were sent priority mail and both were sent to a PO Box. One was sent in May and one was sent in June. Buyer paid for postage however one package exceeded the postage she...

no he recibido un producto , y no me me hacen un reembolso

Tengo problema para que me realicen reembolso de dos compras de un mismo vendedor, al tratar de realizarlo por medio de atencion al cliente, me aparece el siguiente mensaje: No pudimos encontrar ningún artículo que coincida con tu búsqueda. Vuelve a ...

Ebay shipping labels now being paid from my Paypal?

Just printed a label for USPS and usually the amount goes on my Ebay account. This time I was sent to my Paypal account from which it got paid. Is this something new?

Losing money because of return...options

Customer bought 3 shirts off of me and just contacted me last night that XL does not fit and they need 2XL. So they applied for a return. So I told them since they messed up that they need to pay for shipping and also need to pay me again to ship the...

Scam

Hello to everyone.I'm a seller with well established account (>13 years, >1500 - 100% positive feedback), I have a customer (registered <1 year ago, feedback score 3) from Japan who bought an expensive brand new guitar processor for $3000 (listed "as...

Resolved! Buyer chose, "item does not match description or photos" but states "I did not expect this color"

I have discovered my return setting were changed to automatically accept returns when I was switched to the new seller hub! So a buyer returned a dress using "item does not match description or photos" and in comments she states that "I did not expec...

me siento robado

nunca me llego lo que pague, es una estafa esta forma de compra

Calculated & Free vs Flat & Free shipping

I've never been able to get a definitive answer on this and have heard it go either way, but is there any difference between choosing Flat with Free shipping versus choosing Calculated with Free shipping? I've heard Google search favors one, I've hea...

Shipped new item to buyer, no tracking information to show in ebay.

Customer want to change new item. We print shipping label in ebay and ship new item out 3 days . Ebay system no tracking information to show. But USPS.COM has its tracking information. who has same problem? If it still no tracking information to show...

Congratulations eBay, you've rewarded a scammer

Buyer claims there was a technical problem with the product and opened a refund case, and he used delaying tactics to prolong the case. I offered some suggestions, and he leaves with a vague message "I'll try to play it and see". So I waited. After a...