Shipping

Forum Posts

Sorted by:

Seller Protections are in place for sellers impacted by severe weather

The United States is currently experiencing severe weather across multiple regions, including the Pacific Northwest, Great Lakes, and Northeast. We are actively monitoring conditions and assessing potential impacts to shipping and delivery operations...

Resolved! Was this a remorse return or not as described?(no details from eBay just approved)

(no indication if it was NAD or remorse maybe auto approved because i offer free shipping but not free returns)I have in my listing buyer pays return shipping i understand they get original shipping (i had free shipping)Return was requested 1:42 am R...

Order has not arrived

Hello, looking for advice here.I bought an item on 30 November. The expected delivery date was between 12 December 2018 and 17 January 2019, but it still has not arrived. I tried following the eBay instructions to request a refund but after clicking ...

Seller will not Replace or Refund Defective Merchandise

I ordered a stylus on 9/29/18. I received it on 10/13/18. It broke on 10/31/18. Although it was an inexpensive item, I looked on ebay to see if there was anything I could do. It said to contact seller, which I did immediately. He agreed to send a rep...

COMBINING SHIPMENTS

I have a customer who bought 3 books. She paid postage listed for each book. I can of course combine them in one package for much less. Usually eBay combines items purchased by the same buyer. I don't know why they didn't do it for this. How can I ge...

How easy is it to check postage prices before assuming they are high ?

Latest feedback, Positive but additional comment that my shipping costs are high internationally, below is a message i sent to the buyer advising to check actual prices before leaving inaccurate comments, check the price if you think it is high, don'...

Resolved! Bulk Shipping requires dimensions that do not apply

Hello,another eBayer tried to ask this question but it was misunderstood and the answers did not apply. So I'll try again. Recently the bulk shipping tool started requiring dimensions on items have it should clearly not need to. Regional flat rate bo...

Resolved! usps pack shows delivered but not received nothing and ebay email drop off never received either

usps pack shows delivered but not received nothing and ebay email drop off never received eitherhello and thank you for help me how i can follow with thisi’ve bought a ítem ($370) i never received itthe USPS page tracking shows “delivered” at Jan/17w...

Resolved! can i request a copy of ebay shipping label

can i request a copy of ebay shipping label , i can see that... How to reprint a shipping labelYou can reprint your shipping label at no extra cost within 24 hours of purchasing it. but my question is after 24h how i can request a copy of that , the ...

GLOBAL SHIPPING INDICATED when not checked in PREFERENCES

I DO NOT and HAVE NEVER used the Global Shipping program but almost lost a sale because my customer said it went to that program when she tried to purchase from Canada. Luckily she decided to have it shipped stateside to a friend, but otherwise she w...

Turn off business policies for shipping.

I appear to have inadvertently turned on business policies for shipping. The result is that some of my items were automagically set to a very low shipping rate. I can not figure out how to turn this "feature" back off. I can override it for each list...

Resolved! Return process started for "ordered by mistake" but have not received return

I recently sold an item, which was listed as No Returns Accepted. After receiving the item, the buyer started an "ordered by mistake" return (on 1/15), saying he did not realize the graphics card he bought from me would not be faster than what he has...

Global Shipping Program delivery issues

I've used Ebay's global shipping for about 18 months. It's been smooth, until the last 60 days. Several cases have popped up where the buyer claims to not receive the item. The buyer doesn't contact me directly, but issues a not received through Ebay...

power seller feedback

What a scam on ebay if you buy from a power seller you have to wait 7 days to leave feedback but wait not 7 days first you have to open a return then you have to get the case going then up it to ebay since seller does not agree, and then send it then...

Resolved! Whom to write?

I am currently selling on ebay.com and ebay.co.uk.None of the ebay platform has provisions for seller from India to get help from seller support. I pay my invoices and yet ebay is not providing me space and platform for me to come up with my issues. ...

How to handle a no returns accepted listing that was damaged in shipment

If an item item is sold(btw, it was a condition is not applicable because it was vintage I guess) but was stated in description as for part/repair and no returns accepted and gets damaged in shipping, how should the situation be handled? I think I al...