Shipping
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Forum Posts

Peer board for returns? Trying to make it fair to all.

So eBay is getting ready to take another 4% of total income from a bunch of sellers this month. It could be you.They are basing the additional fee on return percentage of our peers and claim that, since all of us have the same chance of getting buyer...

Not clear on how partial refunds work for buyer return, false SNAD claim

and maybe don't want to hear the truth, but what will be will be. This is my second post regarding this sale. Three weeks afte this buyer purchased a pair of shoes she filed a SNAD case because the shoes were a narrow width and didn't fit. These shoe...

User avatar by Thrill-Seeker
  • 244 Views
  • 3 replies
  • 0 helpful

Seller claims the delivery service changed the package

So I bought a video card on the 5th this month, from Germany to Romania, and it arrived yesterday. The problem is that the package contains a frying pan instead of the video card. I confronted the seller and he says how dare I accuse him and claims t...

User avatar by Adventurer
  • 300 Views
  • 10 replies
  • 0 helpful

Fedex issued a credit but it goes back to eBay's account and I never see the credit

I shipped an item via Fedex that was sold on eBay. The stated dimension of what I sold were:Estimated Shipping Cost: $25.20Tracking #: 782373598749Orig Wt: 4.125; Orig Dims: 51.0x2.0x2.0 in; Base rate: $13.67; Resi: $3.60; Fuel: $0.78; Other charge: ...

User avatar by Rising Star
  • 290 Views
  • 1 replies
  • 0 helpful

My ebay 30 day return period has expired, but PayPal says i have 180 days to return.

I purchased some Quiksilver notebooks, some to give away and some to re-sell. When they arrived i was disappointed becuase they were alot smaller than i expected. I assumed they would hold a regular 8.5 X 11 sheet of paper, but they are much smaller,...

User avatar by Superstar
  • 831 Views
  • 27 replies
  • 0 helpful

Buyer is lying about what I sent

I just received a return request for a VCR I sold. The VCR was tested, in excellent aesthetic shape, and included the remote and owner's manual (in unopened plastic) when sent. The buyer says the following in their return request: "The VCR player doe...

Refunds

Help please . I receive message from ebay that i get refund.Now when i open paypal i have CompletedeBay IncPayment received eBay IncPayment received and down can click on "Refend payment" Did i need click that button to receive my money ? Or i need n...

User avatar by Adventurer
  • 369 Views
  • 12 replies
  • 0 helpful

Resolved! Return Requested - for an item they accepted two months ago!

Hi there, I'm a bit perplexed on what to do here: I sold a lens back at the begining of August. It was accurately described as an older model that had been factory updated to compatibility with newer cameras. I could go into detail here, but the poin...

Ebay UPS/Fed Ex Shipping calculator quotes very HIGH shipping cost

Example, 90 pound box 15x15x12, UPS Website, published full retail shipping (cost you would pay just walking into a UPS Store) shows $68 shipping cost. However the Ebay Shipping cost tab on the listing says shipping cost is $96.00Good for me (since m...

How can I charge for a second shipping on the same item?

I had a buyer tell me, after i had sent the item, that he wanting the item go to a different address. He said it would be returned from the address listed, and it was. He then asked for it the be shipped to a different address, So I told him it would...

Resolved! shipping 2 orders in same box

Hi, As a seller if a buyer purchases 2 items from you one after the other.Can I just put both items in one box and use the same tracking number for both items?

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