Shipping

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Holiday Shipping Dates

We’ve published the carriers' last days to ship for on-time holiday delivery using the services available through eBay Labels. These dates will help ensure your buyers receive their orders in time for the holidays. You can find the details at ebay.co...

Bought an item from a Quantity listing "New" and it arrived damaged - best course of action?

Hello, Dealing with a conundrum of what to do on a purchase I made recently. I bought a trading card set that came "sealed new from manufacturer." However, the manufacturer sealed the set in such a way as to damage 5 of the 40 cards, and this was VIS...

Wrong Item will be sent in 10 days. Contact Seller or Hit Return?

I bought a laptop that says Full HD, but the description also says "resolution 1366x768". Since I need Full HD and Full HD means a resolution of 1,920 x 1,080, I want to cancel this transaction.Already paid, but estimated delivery is in 10 days.Shoul...

20 ИЮНЯ 2017 СДЕЛАЛА ЗАКАЗ-НИЧЕГО НЕ ПРИШЛО,ДЕНЬГИ ВЕРНУТЬ НЕ ПОЛУЧАЕТСЯ!

Добрый день!Так получилось, что я сделала заказ 20 июня 2017 г., после чего долго ждала посылку. я отправила запрос по поводу возврата денежных средств, после чего долго не заходила на почту и мне пришло письмо, что если вы не обратитесь к нам до опр...

send message

I am trying to send a message to the seller of a claim but when I send it I do not send it already probe on several PCs and I can not send message.

I am hoping someone can help me - give an advice

my dear ones! I am from Austria - waiting for a shipment from UK. the only system my tracking number is in is Royal Mail, and the last info is:Tracking no. RN446515683GBYour item has been delivered to your nominated collection point on 19-12-2018 and...

Ebay Silent on Major USPS postage increase and 1st class zone rating 2019

Other then the community, I havent' seen or heard anything from ebay about the major changes coming jan 27 2019. Less then 3 weeks to go and not a word? I don't expect ebay to do anything to get a better rate because they never have But this will be ...

Shipping delays

I ship hatching eggs to my customers. Due to the nature of hatching eggs (they can not be held too long in stock before fertility rates drop). All of my customers want fresh eggs, as fresh as possible, so when an order is placed, it reserves a place ...

Resolved! Package stuck at usps facility in Jacksonville florida?

i ordered the item from ebay on september 4th and on the 5th thats when it said it was shipped now the item was coming from califorina to illinois idk why they sent it to jacksonville florida right before a hurricane and now the package keeps saying ...

Resolved! Return Requested

We'll send you an email when the seller responds to your request. If you have not agreed on a solution or the seller has not responded by Jan 17, 2019, you can ask us to step in and help.If you and your seller need more time to work things out, your ...

LA VENTA ERA EL PRECIO DEL PRODUCTO MAS EL COSTO DE ENVIO Y NO ME DAN EL NUMERO DE SEGUIMIENTO

COMPRE UN PRODUCTO Y EL COSTO FUE MAS EL ENVIO HE ESPERADO 1 MES A QUE ME DEN EL NUMERO DE SEGUIMIENTO Y NADA NO LO TIENEN, ME DICE QUE EL ENVIO NO TIENE NUMERO DE SEGUIMIENTO??? Y NO ENTIENDO PORQUE ENTONCES ME COBRARON EL ENVIO...NO TENGO FORMA DE ...

Resolved! How long does it take for shipping to start after the payment made

Seller is known to lie about items being shipped

I bought from a seller until realizing a few days after when doing research that the seller lies about items being shipped and never ships them. What do I do? Am I too late to cancel the order?

Shipping from a seller to a buyer...

I have noticed that sellers don't package their items they sold properly lately. In fact often times I recieve an item I bought and it comes broken from improper packaging. Even when I tell the seller to pack the item well, they simply ignore or don'...

Shipping Tortoises: Fedex Smartpost and DHL

With the new (relatively speaking) Fedex Smartpost and DHL agreements in place with the USPS, Sellers are trying to reduce expenses by utilizing these shipping methods on the back of these two tortoises. Ultimately this is hurting the Ebay experience...

Resolved! New 2019 USPS Postal Rates Details for All Sellers Needed Pronto!!

alan@ebay Good Morning Alan January 27 is just around the corner and the new 2019 USPS rates go into effect. It would be very nice if eBay sent out an announcement with links to the specific changes - the average rate increase(s) is meaningless to mo...