Shipping
Get the answers to all your shipping questions with advice from long-time sellers.
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eBay standard shipping unofficial guide

To keep low end card sales alive, eBay standard was invented. Due to the laziness of USPS employees, stuff does not get scanned, therefore buyers can lie and claim they never got their cards. eBay and USPS can never prove it was delivered and the sel...

Order

I have deleted my order tracking email. When I have the tracking sent to me it says order not found. I need to track my order

User avatar by Enthusiast
  • 128 Views
  • 2 replies
  • 0 helpful

Postage Fees

Good morning and happy holidays! I am fairly new to eBay and have a question on shipping costs. I always purchase my shipping label from eBay. When I list an item, I calculate size, weights, etc. and I get a cost for shipping. On several occasions, e...

My return case was put on hold due to the seller opening a case - What does this mean?

The full context is that I ordered an item that never arrived, and when I contacted USPS to report an issue with the package on the suspicion it was stolen by a porch pirate, they revealed to me that I had likely fallen for a tracking number scam. US...

Exclusion of Shipping Locations

Hi,Initially, i have excluded certain shipping locations but recently, I decided to include all. However, the listings still reflect the exclusion of the shipping location, even though I have removed the exclusion list.How to rectify this problem.Tha...

International Issues Please Help

What’s going on eBay and Merry Christmas! So I’ve been selling on eBay for close to 2 yrs now and since June of 2024 international buyers can no longer view my listings without changing the URL to .com instead of .ca, .au, etc. Sometimes that doesn’t...

Shipping Charges Wrong - underpaid charge to buyers

My last sale had calculator estimates correct when listed but when purchased, the buyer was charged about 30% less. I looked at other listings and all the same-lower than I need to recover cost of mailing. For example, shirt boxed for Canada estimate...

User avatar by Rising Star
  • 125 Views
  • 1 replies
  • 0 helpful

Resolved! eBay used wrong shipping weight

I sold an item. The item weighed by itself, before even boxing and packing, 5 pounds. The shipping label eBay provided, showed a weight of 1 pound 13 oz. But I boxed and took to the PO anyway. The PO would not accept the package because it weighed so...

User avatar by Not applicable
  • 817 Views
  • 17 replies
  • 1 helpful

NEWS FLASH

Amazon workers in 7 states go on strike, man picket lines. Merry Christmas.

Said delivered and I didn't receive anything

My shipping address is correct. but I think the saller shipped items to his own address.i am in Saudi Arabia the saller in Australia and the shipment arrived to Australia I think to anthor store he owned

User avatar by Explorer
  • 164 Views
  • 3 replies
  • 0 helpful
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