Shipping

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Seller Protections are in place for shipping delays.

The United States is experiencing severe weather across several regions of the country, and we are tracking impacts to shipping and delivery. Our primary concern is that you and your close ones stay safe. However, you may also be concerned about ship...

Resolved! Buyer Wants To Cancel Order?

Hi, recently I recieved a buyer who wanted to cancel an order even though it has already been shipped and most likely arrived by now. My eBay profile doesn’t accept returns, am I obligated to give one if the buyer doesn’t even have a reason?

Global Shipping Program - eBay Confiscating Items

I wanted to post a warning to anyone using the GSP to ship internationally. eBay will confiscate ANYTHING you ship that is made of wood, whether or not it is a CITES protected species. I purchased an antique box - made of oak - from the UK that was s...

Seller refuses refund until I remove my negative feedback.

Hi,A seller scammed me by selling me a google drive link to a pirated copy of a software. I left negative feedback warning others, and contacted Paypal and Ebay.He is now saying that he cant refund me until I remove my feedback, which is total balone...

Not refunded correctly

I’ve ordered a product and amrefunded but I wasn’t refunded the shipping amount which is about 50$ and when called eBay says to contact seller directly and they don’t even provide me with seller email.i demand an explanationwho the hell are they to n...

Shipping problem

Hey everyone. I ordered something very expensive from a liar seller. I waited two weeks for a shipping. I asked him many times to give me a tracking number and he gave me a tracking number - but he thought I'm stupid and can't check the tracking numb...

Resolved! Help robbed on Fedex charges on monthly invoice. Paid $31.52 for a 2 lb. Stapler

I looked at my November statement thinking it was little on the high side and discovered I was charged $31.52 for fedex shipping (smartpost) on a 2lb. Swingline desk stapler that, stated in the invoice charge, weighed 16 lbs. I'm pretty sure when I p...

Some suggestions on mailing your items as a seller from a retired Postmaster of 33 years.

Just a few suggestions to help prevent your items shipped from getting lost, stolen or damaged and look more professional. This from a retired 33 year USPS Postmaster, clerk & carrier. Over the years working in the USPS and handling thousands of pack...

Salty Seller Seeks Direction

Sold a ring last week, Carved Nephrite Jade ring. You can see the transaction in my sold history. I was sketchy on the buyer so I used my USPS account to send insured, direct signature (ID required) from the named buyer. Within half an hour or so of ...

USPS shipping expenses -Paypal

Is it possible to keep signed on the my paypal account and not have to log on everytime we make a sale? Example, I have and employee that is doing the shipping and I don't like to have to log-on everytime we need to print a label and pay USPS. I thin...

Buyer Says Item Packaging Damaged (No Damage to Shipping Box)

I recently sold a set of two figures (https://www.ebay.com/itm/283278206879) and the buyer sent a message saying that the item "arrived damaged (packaging was crushed/bent). Condition was not "shelf wear" as advertised." He indicated that the shippin...

Resolved! What is the Website that Auctions Freight Services?

I can't for the life of me remember the name of the website that lets people post shipping/freight auctions and carriers bid against each other to win the contract. Can one of you help me out.

USPS THEFT

EBAY NEEDS TO BECOME MORE LIKE AMAZON WHEN IT COMES TO DELVERY. USPS HAS A HISTORY OF THEFT FROM WITHIN THE ORGANIZATION. THIS TIME OF YEAR WILL SEE THIS TRIBLE BECAUSE OF TEMPORARY STAFF AT THE POST OFFICE. WHAT ARE THE ALTERNATIVES TO USPS DELIVERY...

Global Shipping Quote Request?

As a US seller I use the eBay Global Shipping Program. A user outside the country has asked me to quote shipping to their location for one of my auctions. The only rate that I know about is the domestic leg of the shipping (from me to the Global Ship...

Am I just out of luck and money here?

I bought a bluetooth communication device for a motorcycle helmet, about $270. Seller shipped Fedex ground with no signature confirmation.Tracking shows item delivered yesterday at 2:30PM. I was home waiting for it, and Fedex never came. Fortunate fo...

seller provided incorrect return address/shipping label

I received an item not as described.I filed thru ebay and a return shipping label was provided from seller thru the ebay system (pretty standard I think)However when I went to track it today to see if it was delivered, it show as undeliverable (wrong...