Shipping

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Holiday Shipping Dates

We’ve published the carriers' last days to ship for on-time holiday delivery using the services available through eBay Labels. These dates will help ensure your buyers receive their orders in time for the holidays. You can find the details at ebay.co...

60 Day Return's And Free Paid Return's

Just Made The Leap! Will It Help Me As A Seller?

Buyer - scammer

Hello. Buyer bought both of my items at the same time and pleased to send 2 different orders in 1 package with 1 tracking number (1st attempt to scam), but i am not stupid and sent it in different packages and provided tracking info, and noticed that...

Dpd delivery

I have posted an item with eBay shutl dpd delivery, the item has been posted to a drop off shop. Is the next point of delivery the buyers address? Or does the buyer have to go and collect the item?

Should I give a refund for Does't fit reason?

I'm not a professional seller. I just sell my clothes that I don't need.Recently, I sold a pullover on the auction for 450 USD (45 USD of which-shipping). I sent the package by EMS post to Australia (from EU). Buyer received the package and then (aft...

Refund for damaged item

I just wanted to share my latest experience on Ebay.I recently purchased an acoustic guitar for my daughter. $135 plus $80 to ship.It was a vintage Epiphone with soft shell case.I met the mail man and woman at the end of my driveway to receive the gu...

ebay make wrong decision unfair for seller

i have sold one diamond bracelet to one USA buyer.He got the item and suddenly he opened a return request as stated changed the mind he don't want then i accepted the return then after 4days i got a mail from ebay that buyer is unable to send the ite...

Cases, returns, refunds & policies not as black & white as written. This might help someone!

This is just the latest in my many chronicles here on eBay in my almost 20 years. This may help someone who is having issues with returns or a case and not getting the full story when calling in with concerns. This by no means is meant to be directed...

How can a buyer get the item and refund back? Ebay was no help at all!

I sold a item to buyer, and when he received the pair of brand new nikes he said they were cheaply made and he wanted his money back ASAP. I told him im sorry your unhappy with them, and he asked for a return. I said sure but its listed that he has t...

Possible Scam via Return

So I sold memory modules for a PC, a set of 8 for a total of 32gb. The buyer submitted a return request saying the items are defective and not working. I send a question asking him how are they defective? They say that the computer won't boot up and ...

Printing USPS First Class Labels for Envelopes Through eBay

For years now, I have been selling an item ( a fabric patch), that fits into a regular 6x9 flat envelope and using stamps to mail them (two items is still less than 1oz) within the U.S. and internationally (currently $.55 domestic and $1.15 internati...

Cancelled items

Okay so I've been using eBay for years and I've never had this problem before. I've been attempting to order the same item since November and every time I do it gets cancelled. I order it from different seller every time and somehow it always gets ca...

USPS Unbelievable Rate increases for First Class. (10 oz) from east coast to west 35% increase!!!

First class packages are now based on regions like priority mail. USPS is doing this in addition to an approximate 12% increase in first class pricing. A 10 oz. package (first class) going from the east to the west increased over 30%. This is crazy. ...

Paid for Expedited Shipping (USPS Priority Mail), item shipped about a week later with UPS Ground?

Hi all! First time posting here - I purchased an item from a seller on eBay and the only option for shipping was Expedited Shipping (USPS Priority Mail®) for around $20 - the item itself is about 6 pounds (according to the tracking number) and is pre...

Lost Package - Does Ebay Seller Protection Cover This

So does ebay seller protection cover , packages that are lost and shipped thru ebay ? We have a package that was shipped on December 30th, It was in transit and was in a facility in Mass, and disappeared . Of course, claim was filled, we sent the tra...

Resolved! BUYER REFUSED PACKAGE, NOW IT IS LOST AND EBAY PAYPAL HOLDING FUNDS

I sold a very rare littlest pet shop on Nov 15th and mailed it on the 16th, it was pricey and the buyer gave me bad vibes from the begining, even before purchasing (begging for the item). She lives a few hrs away and received notice on the 18th that ...