Shipping
Get the answers to all your shipping questions with advice from long-time sellers.
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Seller Protections are in place for shipping delays.

The United States is experiencing severe weather across several regions of the country, and we are tracking impacts to shipping and delivery. Our primary concern is that you and your close ones stay safe. However, you may also be concerned about ship...

Return the item to the seller - Case #5186374115

Moze li neko odgovorit na ovo pitanje:kako da vratim neprimljenu robu prodavcu,od mene trazi EBAY da vrati robu za povrat novca a nisam je nikada ni primio zato sam se i žalio sto roba nije došla.-Can anyone answer this question: how can I return the...

Ebay lied about a refund and wasted my time

I had ordered an item with free "no hassle" returns and when it got to me I was disappointed with it and requested a return label. The return label glitched and I had to call ebay to see if they could fix it. They told me they would email the seller ...

SUDDEN FEDEX SHIP PRICE HIKE???

Anyone know what just happened. In the last 2 weeks I changed all my listings to go with Fedex Smartpost (as USPS were too expensive) I go in today and my shipping page has gone back to the original page (and I cant find the new page) and all the par...

return shipping label wont print

I have been getting this error message all morning. I don't want to pay for shipping the damaged product back.,...Is anybody else getting this ?How do I get around it ?thanks

ship label.JPG
User avatar by Rising Star
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Ebay taking Money on "short paid postage" I know is correct

Anyone else these past couple weeks noticing ebay just pulling money out of your account for claiming "short paid postage"?I know the amounts are correct infact I always round up a few ounces to be sure and I have been selling & shipping the same ite...

Package sent. Buyer picked up but was charged a fee and wants a refund.

Okay so here we go. I sent a package that a buyer purchased. I always weigh my packages before I send it out and always make sure it is correct. The buyer recieved the package, but is saying when he picked it up he was charged an extra fee. Who do I ...

GSP multiple purchase question - combining

I have a potential buyer in Korea that wants several items. I currently don't have GSP enabled on them, but would be more than willing to do it. (I simply forgot when I put them up). However, the they are different listings and have Best Offer enable...

"Unfortunately, access to this particular item has been blocked..."

At 4.11.2018 I did purchase something from seller that seems to be reliable. I did wait month... that it would arrive from UK to Finland. I didn't get it, so I did send message to seller. They did answer immediately and tell that it was sent at that ...

User avatar by Adventurer
  • 131 Views
  • 0 replies
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PROVEEDORES O MENSAJEROS QUE ENTREGAN MERCANCIA

Buen dia, he comprado algunos productos en EBAY, su costo a sido bajo, pero aun asi no dejan de ser dinero. Me gustaria saber como funciona la entrega de productos en COLOMBIA y que empresa o personas actuan como mensajeros de enterega de los product...

User avatar by Enthusiast
  • 96 Views
  • 0 replies
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Resolved! cost of shipping from great britain to usa

What should it cost to ship a bookmark from the United Kingdom to the USA? Someone has one and says the ebay automatic charge is 19.49 GBP. What should it be?

buyer scan

Sold a pair of speakers, guy immediately said one of the midrange drivers was distorting. I knew this was not correct, since they were perfect and even offered local pick up where they would be able to listen. Within hours he wanted to return them. T...

User avatar by Rising Star
  • 147 Views
  • 2 replies
  • 0 helpful

Resolved! Possible scammer sent to wrong address.

So I took a shot on an ebayer who I thought was just starting out. https://www.ebay.com/usr/housgrise Had a positive review on the item they were selling(pretty sure this was a plant). After I got my tracking info it turned out to be from China when ...

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