Shipping

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Seller Protections are in place for shipping delays.

The United States is experiencing severe weather across several regions of the country, and we are tracking impacts to shipping and delivery. Our primary concern is that you and your close ones stay safe. However, you may also be concerned about ship...

Shipping in this storm

I'm not aware of where Ebay posts this and my access is restricted to my cell phone. I have an item that needs to ship tomorrow but we got 18 or so inches of snow and even my 4x4 wont move. Internet is also totally out. Has Ebay put out anything on s...

Resolved! I return a phone and they don't want to give me my money back or my phone

I have return to ESHOP a phone LG V20 because he was not like they describe and now they took my phone and they don't want to pay me back my money or my phone. What can i do?

Resolved! Should I pay reship?

I bought a Car hood for 260 usd shipping included,but I did not get it cause my phone number was incorrect,the seller sent it by Fedex but Fedex did not send it to me because of my phone, my address is fine, I was expecting they gonna send it to my h...

Buyer never shipped item back after starting a return request. Ebay "glitch in system"

In the last several months I have had 2 or 3 sellers request a return for reasons that they had to pay the return shipping. Either eBay automatically approved the return or I did. In these cases the buyer never returned the item and it was over a mon...

Dodgy seller provided wrong tracking number?

So I bid and paid this Ruizu Mp3 player from China on December 6th . The seller is based in Hong Kong yet the tracking number they provided today is from Turkey to my destination. On the seller's page they say their office is in Hong Kong too. Is thi...

Buyer buys cracked screen and wants to return

I recently sold an iPhone 7 Plus where the screen was not cracked, but the front of the phone was. The description stated, "Screen itself is not cracked but along the top it is as well as a little chip on the bottom left as shown in pictures." Buyer ...

Seller agreed to take defective item back - I shipped it back but they refused package

I bought a used old Commodore disk drive back in early November. The seller listed the item not accepting returns, but said it was tested and in working order. It arrived, but was not working, right out of the box. I contacted the seller and he agree...

Purchased item never received, shipper marked delivered

Long story short..... Purchased item (“buy it now.”)Paid shortly thereafter. Seller marked item shipped and item was scheduled to arrive 11/26. eBay notice states item delivered. Item has never shown up. Shipper (fedex) tracking shows delivery signed...

Return the item to the seller - Case #5186374115

Moze li neko odgovorit na ovo pitanje:kako da vratim neprimljenu robu prodavcu,od mene trazi EBAY da vrati robu za povrat novca a nisam je nikada ni primio zato sam se i žalio sto roba nije došla.-Can anyone answer this question: how can I return the...

Ebay lied about a refund and wasted my time

I had ordered an item with free "no hassle" returns and when it got to me I was disappointed with it and requested a return label. The return label glitched and I had to call ebay to see if they could fix it. They told me they would email the seller ...

SUDDEN FEDEX SHIP PRICE HIKE???

Anyone know what just happened. In the last 2 weeks I changed all my listings to go with Fedex Smartpost (as USPS were too expensive) I go in today and my shipping page has gone back to the original page (and I cant find the new page) and all the par...

return shipping label wont print

I have been getting this error message all morning. I don't want to pay for shipping the damaged product back.,...Is anybody else getting this ?How do I get around it ?thanks

Ebay taking Money on "short paid postage" I know is correct

Anyone else these past couple weeks noticing ebay just pulling money out of your account for claiming "short paid postage"?I know the amounts are correct infact I always round up a few ounces to be sure and I have been selling & shipping the same ite...

Used Easyship for international shipping from US? Your opinion?

Easyship offers connection to Ebay. Anyone tried this? What happened?

Does buyer or seller pay if shipping is more than the estimate?

I recently won an auction, and the item arrived quickly and was exactly as described. No problem there. The seller (a private individual not a business) did say the shipping was slightly more than the estimate. Maybe his home scales were not accurate...