Shipping

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Seller Protections are in place for sellers impacted by severe weather

As much of the country experiences extreme winter weather, with many areas impacted by snow and ice, we are closely monitoring conditions nationwide and assessing any potential impacts on shipping and delivery. Our primary concern is that you and you...

Seller fixing there profiles

Item gone to GSP and off to Spain even though the delivery address is UK to UK?!

So confused. Sent parcel through Myhermes and eBay added a GSP tracking number to it. The very next day I check how the parcel was getting on and it was delivered and signed for. Tracked the parcel via eBay and it says it's going to Spain? Myhermes a...

Ebay shipping table rates more expensive than paypal & usps.com march/2019

Ebay shipping rates are WRONG, found out that a package (3.5lbs - 13x11x2.5") will cost me $17.61 from PA (15210) to NJ (08857), paypal and usps.com will charge me $8.81.Tried several states around mine (OH, VA, NJ, NY) all overcharge a lotHowever sa...

Refunding Shipping Cost

I sold and item and the buyer did not like. When it is returned and I refund money do I have to return the shipping cost?

usps shipping services

hello everyone, I've been selling for a couple months now and been trying to sell small things (headphones, phone chargers, phone accessories or some cosmetics) so I can use first class mail and just package it in small-medium padded envelope and sen...

Resolved! USPS Awaiting Item Still

I ordered and paid for an item over a week ago. On the 31st, the shipping info was posted. However, since then, all it has said is, "Shipping Label Created, USPS Awaiting Item," with no further updates. The seller lives in the same city as me, so if ...

Help with orderd that has been Shipment Received, Package Acceptance Pending for days.

Hello I have a question. An order was shipped Tuesday has been in accepted but has Shipment Received, Package Acceptance Pending since. I did talk to the post office customer service about this but didn't open the cause due to being the buyer. The re...

Shipping cost

I sold a nice pair of shoes and the buyer filed a claim with ebay the same day she received them, saying they were not wide enough and stiff. The shoes were practically new and only worn a few times they were not even broke in. My description had the...

Resolved! FedEx insisting on getting a signature from buyer when i don't have a signature requirement

i don't have a signature requirement on this delivery i called FedEx and they said the driver doesn't feel it is safe to leave package without a signature and the driver has decided that the buyer need sign door tag or sign for package.(they say they...

Weird tracking # updates for my purchases.

I'm not new to ebay. Been buying for years and been at my current address for a little over 8 years. Yet this is the first time I have had this happen. Several items that I have bought ended up being delivered even though I didn't get the item then t...

Anyone have insight re: what causes a package to get stuck at a USPS distribution center?

Tracking showed my package got to a distribution center in my state....and stayed there for almost two weeks. The USPS site had a cryptic message to the effect that "delivery will take longer than expected but your package is on its way to the next c...

Shipping

Can someone tell me the best way to figure out how much I should charge a buyer for shipping an item? I know the cost went up. Is there a place here on ebay that shows me how much shipping per ounce cost? I have put some items up for sale and when th...

Hermes shipping

My experience is limited to one instance but that was enough for me:I ordered a car part out of Germany on eBay to be shipped to the Netherlands. It was basically parked in Munich from March 2nd to 12 to be 'sorted'. It then went to Friedewald to be ...

I do NOT want to combine shipping

I just sold two items. I did not turn off combine shipping. The fact is that the items are too big to combine the shipping. the box would be too big. I WANT to send them separately to the winner. Otherwise the box is just too big. Can't figure out ho...

Being charged twice for shipping fro Paypal balance and checking account.

When I ship an item on ebay, Paypal shows a reduction of my balance for an automatic payment to Ebay, Inc Shipping. The the next day there is another deduction from my checking account to "Paypal Instant Xfer". I just realized that this has been happ...