Shipping

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Seller Protections are in place for sellers impacted by severe weather

The United States is currently experiencing severe weather across multiple regions, including the Pacific Northwest, Great Lakes, and Northeast. We are actively monitoring conditions and assessing potential impacts to shipping and delivery operations...

Resolved! Buyer demanding a refund for a book even though seller stated "No Refunds" and "Media Mail" shipping

I just got a request from a buyer demanding a refund for a book that is clearly in transit (per tracking number). They said they have to cancel the request because "I ordered this book for a book club and I have to request cancellation for this order...

IMPORTANT! Delay at the Global Shipping Center - DANGEROUS GOODS REVIEW and INVALID ADDRESS

Hello. I recently bought an iPad Pro and everything was fine until 2019-02-14 when I received a notification that the parcel was Delay at the Global Shipping Center. After that, I was contacted by the Manager and asked to provide the delivery address...

So Negative Feedback For "Slow" Shipping?

Ok, January 16th I had a 5 year old used cell phone listed for sale. I accepted a best offer of $20 + Free Shipping . Item was 10oz once packaged so it shipped 1st Class as any of us would do right? I had detailed pictures of everything included in t...

Resolved! Tracking number says delivered, GPS scan says different location, but eBay still closes my case

Bought an iPhone XS Max from a seller (0 feedback - red flag 1), which I thought I got outbid on but apparently the seller cancelled the bids ahead of mine and closed the auction early (red flag 2). Tracking number sent after a week and then said del...

A seller ask me to pay for the shipping fee at my own expenss

A seller ask me to pay for the shipping fee at my own expensesA Chinese seller ask me to pay the fee and sent to China for the defective item.I don't know anything better. The item is about $70 , and I pay for the register mail fee, about $40. and no...

Shipping the scenic route

I'm trying to figure out why an item I ordered, a phone case from North Jersey is being shipped to Maryland, 200 miles away only to be shipped back to its New Jersey destination… South Jersey. Six days if it arrives tomorrow. I've sent items to CA fi...

partial refundis a joke!

I sold 4 use slot car in good working conditions and now the buyer said they don't work,which is a ''lie'' because I tested them.If they didn't work then I would of sold them without the motor. When he sent me a message about not working and want to ...

Package from China: how long before I give up on it?

So I ordered something from a Chinese retailer and it got shipped out 4.5 weeks ago (destination: west coast USA). This retailer is not from eBay, but I wanted to post about it here since this is a place where people have a ton of experience with Chi...

Resolved! Refund on International Return

I bought a camera from a seller in China Aug 24, 2017. I received it September 6 and found immediately responded to the seller that the camera was not as described (malfunctioning screen, control knobs stuck, very obvious damage hidden by photo angle...

Laptop

Hi! I havr ordered a laptop there are just 1 month and today this is what I see on my screen.

Unique refund/return situation

I had purchased a purse from a seller. When I received it, I immediately noticed the packaging and the purse smelled like cigarettes. She had also included hand written note saying she hand washed the interior before sending it and to excuse the "per...

znlogic carrier scam

hello friends, take care of the sellers that use znlogic or not specified a well known carrier.The seller send me the item by a carrier reported as scam by several other ebay users. As this moment didn't know about that.The item never arrived; znlogi...

A buyer request me 2 more items in the same invoice, how can I do this?

A buyer request me 2 more items in the same invoice, how can I do this?Thanks in advance

did not receive an item

i bought a lighter but did not receive it

Seller with positive record not responding, feedback and refund options are not there

I have pre ordered a collectors edition game from a pretty good seller on Ebay with a really good record an year ago and everything seemed fine and dandy, I even bought another collectors edition from him that arrived the fastest I've ever seen and e...