Shipping

Forum Posts

Sorted by:

Holiday Shipping Dates

We’ve published the carriers' last days to ship for on-time holiday delivery using the services available through eBay Labels. These dates will help ensure your buyers receive their orders in time for the holidays. You can find the details at ebay.co...

Resolved! Item returned, address undeliverable, buyer now nonresponsive

I sold an item in late November and a few weeks ago, it came back to me as undeliverable because the address doesn't exist. The label was printed off eBay so I'm not at fault. I looked up the address and it looks like a random field, but the person e...

Resolved! Seller closed return. Ebay can't help anymore?

Hi all, hoping someone can provide some insight on what courses of action I can take in my situation. Backstory:-I purchase an item on ebay, but before the item arrived I opened a return (had an chargeback occur and thus the item was no longer in my ...

Buyer claimed that the item I sent was defective, however, when I received the refund, it wasn't

So I sold a fast charger to a buyer a few weeks ago and I sent out the item to them. The day they received it, the buyer messaged me stating that the charger would not even function. I assumed it was a faulty charger so I told the buyer to initiate a...

Fake tracking number »»» I've been robbed

I bought an item. The seller send a tracking number and it`s everything ok, until the tracking informed me that my item was delivered. The problem is the item of the tracking number was from another person in another city. The Ebay say the item was d...

Brooklyn (NY) Post Office Distribution Center

Why does this Post Office have so many issues? I have probably purchased 25 or so items from Ebay over the last 1.5 years. Three (3) of these items have originated out of Brooklyn NY. All my other delivery's were performed perfectly from other parts ...

Resolved! Buyer wants a partial refund

So I woke up this morning to a message from a user who purchased an item from me, claiming that the item had a defect and that it was not as described, and that he wants a partial refund (1/4 of the selling price), or he wants to "go ahead" with a re...

Fedex Smartpost package was undeliverable

Hi I printed a fedex smartpost label through eBay and shipped a package. It came back undeliverable. The buyer now gave me additional detail on his address. I can probably write in this new line in the address so I don't have to print a new label. If...

Tracking number not found

I am in the USA and I bought something from Taiwan. The item has supposedly been sent, but I cannot find any info on it and I've never seen a tracking number like this (I have altered it here of course): ID11111111111111TW. Is this number structure t...

Buyer, fake address,refund,restock fee....???

I have been a member of eBay since the early 2000's and never have I ever had this issue as a seller until now. I sold an item for well under its value, should have been my first red flag, shipped to address provided by eBay/papal. Item has been floa...

Buyers Don't Read

Hi Everyone!I have been selling for about two years. Recently it seems like the level of stupid is rising among buyers.I have had more returns in the past four months than I have had in two years. The reason? People don't read and they don't ask ques...

Resolved! Free Shipping Question

Good morning, I've been selling on Ebay many years and for me to sell a small sticker for $3 and send it USPS 1st Class Business mail cost $2.70. I'm trying to see how I can offer free shipping using the USPS but not using the 1st Class Business whic...

Is there a way to stop eBay from automatically approving returns

Okay I accept returns but this is crazy. I should have the option to issue return label or refund, not ebay. Guy bought an item other day turns out he didn't need it, emails asks. I'm okay you pay return shipping, next thing I know ebay auto- approve...

Resolved! Shipping switcheroo

So I ordered something I need asap. I pick a seller that offered free priority mail shipping. Has the fast and free logo displayed. Ordered on the 20th and tracking shows label printed. I contact him to ask if it was shipped and just not scanned. He ...

Zone Based USPS Shipping Table?

It seems like there should be a saved USPS zone table to access under shipping table - I find no saved or default shipping tables when I go to mine - No Store currently. I use calculated shipping - mainly priority mail - and I would like to offer a d...

Resolved! Opened Case against seller, Ebay sided with me and now seller not responding

I bought an iphone that the seller advertised as flawless. Upon recieving I could not set up the phone because it was icloud locked. Emailed seller and he promptly responded and said it would get taken care of and it took 2 days to get icloud off. Th...