eBay

Buy it Now Order canceled within 20 min, eBay claims shipped, but USPS claims not?

To explain, I bought an item that was a non-auction, but realized there was a better product from the same seller (well technically different store but same seller). So I put in a request to cancel within like 15-20 minutes, but the seller never got ...

paying for a cancelled order

I'm new to ebay and recently purchased an item, however the seller didn't understand my efforts to lower the shipping costs(asking for the dimensional weight and actual weight) and by with it, calculating the shipment and then sending it to a postage...

product damaged in transit

got an email from seller (today) that item was damaged in transit and they will refund money. what am I supposed to do now? wait and hope for a refund? haven't received one yet. thanks.

Warning Shipping added automatically on free shipping items trick

I bid on several items the past two days from china that had free shipping ,But when I went to pay there was a high shipping charge added. Went back to original listing and rechecked and free shipping was listed, On further investigation at the pay f...

Package missent and wondering if anyone has any idea when I can expect it to arrive

I ordered a package and it was originally expected to get here on December 17th, however there was an error at the post office and the package was sent to California instead of Virginia. Yesterday the package came up as missent which I know means tha...

Trump Declared Monday Fed Holiday....will USPS be closed then?

Heard from fed employee yesterday that Trump made Monday, Christmas Eve Day, a holiday for Federal Employees. Does this mean USPS will also be closed?

Return shipping label info is not mine

I am trying to return a speaker that is defective on arrival. I started the return process and had the return shipping label emailed to me. The return address information on the label is not my information. I have contacted the seller several times a...

Need help with shipping cellphone internationally with USPS

Hi guys, desperate for HELP !!!I am shipping a brand new phone(650$) from USA to Australia using USPS Priority Mail Express Intl, somehow they returned my parcel twice, and didn't give a clear reason, only with a note saying 'this may contain somethi...

I've paid for the item, but seller got off with my money and doesn't respond and ebay doesn't help

I've just bought an iPhone on Sunday (on 10 Dec.) The seller set the auction but had the info that he is away until 12th. But he responded me and said that he is just away from his shop and this is his own item that he is selling. I've made the payme...

Out of US buyer claiming item was damaged??

I sent an item to a buyer in Canada and it shipped via the Global Shipping System. I KNOW that the item was packaged very well to prevent any damage but he says that it has been broken and sent me a nasty, angry message about it with pictures of the ...

Has anyone tried the Pitney Bowes Sendpro? What is the advantage to using this?

How best to follow up with this buyer? USPS has rewritten history

I sold, was paid for, and mailed an item on December 13. Delivery expected Dec 17.Yesterday (Dec 19) I got a message from the buyer saying the item wasn't received.I checked tracking on USPS and it showed that the item was accepted Dec 13, left my po...

Can I reprint shipping label?

Hi,I sent a small package 1st class, but put it in a priority mail envelope; and it got returned. I will put it in a proper envelope. Can I reprint and use the original label with the postage? (or has that been canceled somehow?)Thank you

The lameness that is RETURN LABEL COST from eBay

I've read about the lame ebay auto return policy and all that. It is indeed horrible for sellers. But you know what is totally incredible? When I paid for Free shipping to the buyer, the label was $2.66 via eBay. When they started the auto return, th...