Shipping

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Need Advice On Reshipping

Hi guys. So recently I purchased an item but I didn't put my street address so the local courier decided to ship the item back to US in two days without calling or anything. Anyway, I asked my buyer what advice he can give me and he said to wait for ...

Resolved! Money taken from Paypal account in spite of Ebay resolving the issue

I am a seller (100% satisfaction), and sold a 60 lbs treadmill to a difficult buyer. Buyer had to pay for shipping costs. I shipped the treadmill through USPS with the exact postage for 60lbs, it was weighed to verify, and shipped. I even paid 25$ ex...

Can I get a refund?

I've ordered my phone on Nov 9, and it said to ship Nov 12.Nov 12, 2018 19:29pm: USPS said, Shipment Received, Package Acceptance Pending, and nothing updated until today: Nov 28.At first, I contacted USPS, and they said, " When we do not see that, w...

The new breed of ebay buyer....

Buyer purchases shoes from us that were wore once, listed in pre-owned condition, like new in original box. I provided fast and free shipping. Our photos of the item showed their true condition to be like new, so much that the buyer assumed that they...

How do I print addresses on paper envelopes without the app center?

I just found out the app center is shutting down next month (not sure why I haven't seen an email).I've been using the EzLabel app for the last 7 years which is free, lets me put images on my envelopes, is completely customizable, and pulls all the i...

Resolved! Combining Shipping from Two Places

So I had someone buy something from me on ebay and the same person bought something else from me earlier on Facebook. I recognized the name right away when I saw the second order on ebay. Is it fine to combine the shipping for this person? The addres...

Slow shipping.

I bought a DVD movie. Should be easy to package up and ship. Drop it in a bubble envelope and send it out. The seller I bought it from had 5 bussines days shipping. So I bought it on the 17th and as of the 28th its still not shipped. Counting out wee...

Mysterious Changing Delivery Dates - eBay Glitch? The "fun" of holiday shipping?

OK, disclaimer first : Hey just an FYI - NO! **I am not complaining** Just observing an "interesting" phenom, and reporting on it! Don't shoot the messenger! Purchased an item on 22 Nov 2018 The package was shipped on the 24thMy eBay:Purchase history...

Returned item back to eBay adress and not paypal adress - am I screwed?

I bought an item from a seller which was defective and the seller wrote me a message asking me to send it back to the UK, where it has been shipped from. However, the company address seemed to be in Malaysia and now the seller is claiming that I sent...

Companies which forward shipments to other countries....how do you handle these?

Once again, I have a buyer, clearly from another country, which seems to be using a company (or individual) with a USA PayPal address which I am to ship the item to. Then, I assume, this company will ship the item to my buyer in his country. I just f...

International Shipping Requiring a Signature

I run into this problem quite a lot, and it's quite tricky. I auction off an item and it ends with a sale price above $750.00. It ends up being an international bidder who wins, and that means that the package will require a signature option upon shi...

eBay will extend seller protection due to Hurricane Michael

10-8-2018 eBay sent a notice to sellers that would be effected by Hurricane Michael telling us what we needed to do to protect our account status as well as making promises that return cases and late shipping would not effect our rating. They said it...

May I extend a case time?

I ordered something from Europe. I waited a month and asked about the tracking number but seller told me that he didn't ship it with tracking. I opened a case so seller asked me to wait one week more. Ok. Still no package. He reshiped it with trackin...

Resolved! US Postage Paid label amount waaaay off from actual billed shipping. EBAY PLEASE FIX YOUR SOFTWARE!

I checked the box to print the actual shipping paid directly onto the USPS shipping labels so buyers don't think I'm ripping them off. Today my actual shipping charge and the amount the buyer paid was $16.07 on a package, yet when I printed the shipp...

Issue with return

So I recently purchased an item that was shipped to me internationally from a different country. The item arrived as "used" when the seller listed it as "brand new unused and unopened". Thus, I opened a return request and am currently having an issue...