eBay

Buyer is lying about what I sent

I just received a return request for a VCR I sold. The VCR was tested, in excellent aesthetic shape, and included the remote and owner's manual (in unopened plastic) when sent. The buyer says the following in their return request: "The VCR player doe...

Refunds

Help please . I receive message from ebay that i get refund.Now when i open paypal i have CompletedeBay IncPayment received eBay IncPayment received and down can click on "Refend payment" Did i need click that button to receive my money ? Or i need n...

MY ORDER STILL DOES NOT ARRIVE AND THE SELLER DOES NOT RESPOND !!!

On May 30 I bought a product. to date it does not arrive and the seller does not answer my messages for 1 month or more.the problem is that ebay says that the 30 days have passed for the refund but it turns out that the shipment to my country always ...

Ebay UPS/Fed Ex Shipping calculator quotes very HIGH shipping cost

Example, 90 pound box 15x15x12, UPS Website, published full retail shipping (cost you would pay just walking into a UPS Store) shows $68 shipping cost. However the Ebay Shipping cost tab on the listing says shipping cost is $96.00Good for me (since m...

How can I charge for a second shipping on the same item?

I had a buyer tell me, after i had sent the item, that he wanting the item go to a different address. He said it would be returned from the address listed, and it was. He then asked for it the be shipped to a different address, So I told him it would...

International shipping nightmare

buyer wants to return her purchase,how do I handle

Ok, this is basic but I never gets return requests. Buyer messaged me that she wants to return her purchase. Do I do it through paypal or does she have to contact ebay? This is a 'change of mind' return so she needs to pay for return shipping. TIA

Best brand of Duct Tape?

I've been shipping a lot of large/heavy boxes lately where I've been using duct tape to secure the packages. Unfortunately, the brand I'm using now doesn't seem to be very sticky and the tape peels up after a few hours. What brand of duct tape do you...

Global Shipping Slow and Expensive!!

I just had to cancel a transaction for a small pamphlet I bought in the UK and which was to be shipped to Sweden. The shipping cost was $18.00! Normally, something like this would be under $5.00. I found out the reason was that the seller was using G...

Buyers demand a refund because of late shipping even though still in the range of estimated date

Hi guys, I found a problem right now, so basically I put my estimated date of delivery for my items is around 1 month since some of my items i order is from my china warehouse directly. I have sent the items directly from china to his address and mar...

Possible Scam returning their broken item, not mine

I recentley sold a Franklin Mint Replica truck. I wrapped it in the original packing (took pictures as I went along), double boxed it and shipped it Prioriy Mail. The buyer, who has an excellent rating, claims that it was damaged. The very poor photo...

14 day Return ? and I Can't

Why can they offer 14 day return Kenko Auto Extension Tube and I can't ?

USPS is LAZY...and it's affecting my customers

I sold an item to a new ebay customer yesterday. He paid immediately. I finished up his package and together with a second package for a different ebay customer drove them to my local USPS office and dropped off with a customer service rep. This was ...