Shipping

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Seller Protections are in place for sellers impacted by severe weather

The United States is currently experiencing severe weather across multiple regions, including the Pacific Northwest, Great Lakes, and Northeast. We are actively monitoring conditions and assessing potential impacts to shipping and delivery operations...

Strange Shipping Route

Hey there everyone, I ordered a monitor and it is shipping from California to San Antonio Texas. Everything seemed normal, however, when the item passed over into Texas arriving just south of El Paso, it suddenly appeared across the state just outsid...

About opening case "Item not received"

Hello everyone, Placed an order at February 26. It took 1 day to change its status from "Pending payment" to "Paid". Ordered via expedited shipping as it estimated delivery date at March 4. All these days my order was "Paid but not shipped".Today con...

Armadillo Self Storage (Sheffield) scam - beware!

A few months ago someone bought some CDs from me using the address Armadillo House in Sheffield (this is actually a self storage unit) . They claimed they never turned up . Luckily i had sent them Hermes so it was tracked and it was found to have bee...

Resolved! Commit to buy without paying

I want to buy a few listings from a buyer that are "buy it now" and a couple other ones I have to bid on that don't end for a day. I don't want the buy it now ones to be purchased by someone else. I put the bin ones in my cart and went to request a t...

Resolved! My ordered item is in CHICAGO IL INTERNATIONAL DISTRIBUTION CENTER for a long time

My ordered item is in CHICAGO IL INTERNATIONAL DISTRIBUTION CENTER for a long time since Wednesday, Feb 13, 2019 and until now I didn't receive it . Why it takes too long time there ?Please check with them and get back to me . My son needs this feedi...

Why are sellers allowed to initiate a label to ship and then wait days to ship?

I am having this happen all the time now. Excuses on why they don’t get to the post office. Does it look like they shipped once they initiate a label? Is there a way I can notify Ebay that they actually haven’t shipped?

Resolved! Seller failed to deliver by estimated delivery date

Placed an order at February 26. It took 1 day to change its status from "Pending payment" to "Paid". Ordered via expedited shipping as it estimated delivery date at March 4. All these days my order was "Paid but not shipped".Today contacted with my s...

Resolved! EBay made me wait months to contact a Chinese seller, and now they're not honoring the guarantee

I ordered an item from China with a giant estimated shipping Window. After two months I realized the item wasn't coming, and EBay made me wait to contact the seller. I did, and the seller seems to have disappeared off of EBay. So I got an e-mail from...

Resolved! feedback

How doo I leave feedback? I've found a "Leave feedback" option but when I click on the option it just brings up a second page thanking me for my feedback. But it didn't even give me the opportunity to leave any kind of feedback to begin with.

Delivery to a Parcel Locker !

OK, just an interesting observation, no complaint here. Shipped a package and today it shows it was delivered. But the delivery details say: Your item was delivered to a parcel locker at XX:YZ am on March 4, 2019 in Hmmm, address was something like 4...

Am I getting scammed and what do I do?

having recently spent $1500.00 on an item, i was disappointed to say the least when we discovered upon delivery that said item was damaged, and did not even work. we followed all the steps, contacted the seller, who assured us that he was not respons...

Ship Cover Insurance

What can I do if ship cover insurance is insufficient? I need to ship a package valued at a little over $3000 and ship cover insurance only goes up to $1,000.

Help with buyer

I sold a brand new with tags jacket and now after almost two months the buyer is asking for a refund on paypal stating that the item was not as described. When i messaged the buyer he claimed it was because some buttons fell off the jacket. Should i ...

They tried, but it wasn't fair to me.

Dear EbayeBay case ID 5193460372 by March 6 - SR# 1-201046136556 She opened the case on February 25, 2019Products sent to her on March 1 ,2019 You will decide that I have to pay for the return shipping.Just because customers change their minds, don't...

Seller not honoring money bk guarentee

I placed on order on Dec 1, 2018 and have still not received my item. Seller has been telling me now for 3 weeks that they sent my refund. I have yet to receive it and seller claims that refund was sent and there must be somthing wrong with the syste...