Shipping

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Seller Protections are in place for sellers impacted by extreme winter weather

A historic winter storm and extreme cold are impacting large areas of the South and Northeast. Severe weather and its aftereffects across much of the United States may cause shipping and delivery delays. Your safety, and the safety of those close to ...

International Shipping

I bought an item not realising it didn't have international shipping. The seller has amended their shipping details and l have amended my shipping address but l can't seem to pay for the item? Why would this be? The checkout info doesn't seem to upda...

What does this buyer want? Are they fishing for money back?

I sold this headlight: https://www.ebay.com/itm/2012-Fiat-500-Left-Driver-Side-Headlight-05182429AC-Abarth-Pop-Sport/153421823489?fits=Year%3A2012%7CModel%3A500%7CMake%3AFiat&hash=item23b8a73e01:g:J6wAAOSwYqVckUEc for $43 with shipping. The next chea...

Shipping

EBay has gotten to high on shipping cost. I buy animal traps. I notice on a lot of single and two three traps the shipping is 19.99. Way to much. Come on the USPS. Shipping box cost any where 5 -15.00 dollars. The 15.00 one you put up to 75 lbs. One ...

ERROR FedEx Smart Post layouts PROBLEM

I have never had any problems with old FedEx Smart Post layouts; label was placed correctly on the 8.5x11 paper.Why new system messed up? Will they ever fix this error?

What happens if "For parts or not working" item arrives with shipping damage?

Hello, I wanted to purchase an item listed as for parts or not working, with the goal of trying to repair it. However I am worried, since the item is fragile and contains glass, that it will be damaged during shipping. If the item were to be damaged ...

Can I use global shipping and my own international shipping in the same listing?

I am testing out global shipping, I would like to have global shipping and my own international shipping in the same listing so buyers can choose which option they want, but it is not working. It only shows my own shipping costs, not global shipping ...

Post office sent package to MIAMI 33122 instead of DORAL, FL 33198

Hi everyone. I recently sold an item on ebay and shipped it to DORAL, FL 33198 but the item was sent to MIAMI, FL 33122.It seems someone else on this community had the same problem.Now the seller is blaming me but i have proof that it was sent to the...

Resolved! paypal wont accept a usps proof of signature

hii have shipped a coat for 1000 usd to usa the buyer has received the item and opened a case non receipt i provided to paypal the tracking number the tracking slip and a pdf file from usps with the signature of proof and adressthey closed the case i...

Seller added SIGNATURE REQUIRED after I paid

Hello I have been an ebayer since early 2000’s and this is a first. I made a buy it now purchase last week and made my payment promptly. The next day the product shows shipped SIGNATURE REQUIRED, and after looking at the ad again to make sure I didn’...

Resolved! Ship to Address Exceeds Max Characters fix??

I'm a USA seller with a GSP paid-for order that I can't ship due to the max 40 fields per line in the eBay ship to address. Buyer inserted 43 characters in first line of the ship to: address so label will not print. The ship to: address is frozen on ...

Resolved! International Shipping - Yes, or No?

I do not currently ship Internationally - only to the lower 48 states, U.S.I sell an item. Print a label via Ebay Shipping Label page. Slap the label on the package, and hand it off to the Postman at my door. I love the simplicity of the whole exerci...

Resolved! Correct Settings for International Shipping

I would like to sell internationally for just one item to give it a try. My default setting is no international shipping to any country. My item is small and I wish to ship on my own, to just a few select countries, using USPS First Class Package Int...

Damaged Item From Japan - Who Must File The Postal Claim

Thanks in advance for any advice. I purchased several figures from a seller in Japan (I'm located in North Carolina), two of which arrived damaged (one with a hand snapped off at the wrist and another with a side ponytail broken off). I contacted the...

USPS says "Pre-shipment" but seller says package shipped 3 days ago

I bought a Nintendo Switch from seller and I got an email saying my package has shipped 3 days ago and to wait up to 48 hours to see any movement but USPS still says "Pre-shipment". Estimated delivery date is April 2nd.