Shipping

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Seller Protections are in place for shipping delays.

The United States is experiencing severe weather across several regions of the country, and we are tracking impacts to shipping and delivery. Our primary concern is that you and your close ones stay safe. However, you may also be concerned about ship...

Buyer is scamming me

Hi everybody!ive been on eBay for over 2 months and been successful. I sent out an item with no tracking because it was in an envelope but we mark every item so we know if they recieved the item. The buyer sent in a request for a refund because he “d...

Parcell did't received in 70 days

Hi, i have a problem with one order from 9 octomber 2018, order have to come by friday 9 november 2018, i send to him text about item not received, seller ask me wait one week, then wait one more week, then again and again wait, i open first time a c...

Post Office is Petty and Wrong!

Sent tons of these out and this is the 1st time I have ever gotten a message like this! The package was under 16 oz and mailed in a 10x13 inch polybag mailer! Someone at the post office is obviously wrong and must have been really bored.

Item lossed by USPS, I reshipped Item, now USPS found first item and delivered it.

This is the case, I sold an item shipped it priority mail. It just stopped tracking, and the buyer needed it, after waiting an additional week I sent a duplicate item to the buyer. Now a week later USPS must of found the item and the buyer has two of...

Report a fraudulent seller

The seller failed to replace the defective items.I believe they knew the time restraints on the buyer and gemed the system.How can I report this fraud to Ebay?I already leeft negative feedback now Ebay says the item wasn't covered under their guarant...

Please help, seller issued no refund; where is buyer's protection and buyer's money back gurantee?

USPS proves returned items not as described were delivered. Seller issued no refund. Seller sold faked items not as described to other buyer as well. Ebay wants further information from me (what information?), but I Ebay does not allow me to submit i...

What should I do when USPS says "Delivery Attempted - No Access to Delivery Location"?

This is a signature required USPS prority package and 7 days ago I got the following tracking info "Delivery Attempted - No Access to Delivery Location". So I called the buyer's local post office but they have no idea what happened. The buyer's addre...

Local Pickup & Local Return Yes - but what if buyer asks me to ship?

Can someone demand a return after a local pickup? If yes, would they then have to show up in person to return and NOT ship back and charge me the shipping? HOWEVER, what if Buyer talks me into shipping the item? and then wants to return? Since I didn...

compra

Hola. Compré una radio 2" Din en septiembre y aún no me ha llegado nada, además no sale el detalle de la compra o producto en la cuenta. Este es el numero del articulo N°312221879593

Item for retune for exchange

Didn't work keyboard. sound Please call me. ASAP

Seller has received the faked/returned items. Seller contacts ebay saying not receiving them. Help!

Please help:The seller put faked items for auction. The seller provided postage labels for returned items. The seller has received the mail according to USPS information below. The seller has contacted eBay by saying not receiving the returned items ...

Theives at USPS....Don't just drop off, demand a receipt!

2 days now, no activity on my item tracking history.......Lesson learned.....Don't buy labels online or at the postage machine and simply drop your package off at the counter. Someone will steal them (either an employee or a customer). And if you did...

I shipped the wrong item to 2 people, can they ship to each other?

I shipped 2 boxes this week, and the labels were affixed incorrectly. So now 2 buyers have the wrong item. Is there any way they could ship to each other? I don't think so, because if I try to create new labels with new addresses, Ebay warns me that ...

Buy it Now Order canceled within 20 min, eBay claims shipped, but USPS claims not?

To explain, I bought an item that was a non-auction, but realized there was a better product from the same seller (well technically different store but same seller). So I put in a request to cancel within like 15-20 minutes, but the seller never got ...

paying for a cancelled order

I'm new to ebay and recently purchased an item, however the seller didn't understand my efforts to lower the shipping costs(asking for the dimensional weight and actual weight) and by with it, calculating the shipment and then sending it to a postage...