Shipping
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Holiday Shipping Dates

We’ve published the carriers' last days to ship for on-time holiday delivery using the services available through eBay Labels. These dates will help ensure your buyers receive their orders in time for the holidays. You can find the details at ebay.co...

Unable to leave feedback

My seller has been giving me the impression that they will play fair and refund me for my 'item not as described.' I have been waiting for over a month for a reply after returning the item by regular post. They are now claiming they have not received...

User avatar by Explorer
  • 167 Views
  • 2 replies
  • 0 helpful

my box has not got to usps

I orderd a box its coming from china its been 6 days still usps says they never got it whats going on was I scammed or did they loose my box or etc the sellers has very good rating so plz help and yes I opened a case of my box has not arrived ( I don...

User avatar by Adventurer
  • 269 Views
  • 5 replies
  • 0 helpful

Buyer wants refund for a shipped item that he requested be recalled

I am dealing with an odd buyer. He purchased an item from me and it was shipped FedEx Ground to Texas, a trip of several days. He notified me last night at &;55 P.M. his time that FedEx had screwed up (package was on truck) and the item would not arr...

Combining shipment on orders paid separately

Shipping page has changed. I can't seem to find a way to combine these orders. Couldn't do it on Paypal either.My option now is to print a label for one of the items(shirts,4) and make the weight equal to all of them. Then mark the others as shipped ...

How to change the originator zip code on the new shipping page?

I don't know when the new shipping page was introduced, as I am a sporadic seller. But there doesn't appear to be any way to change the originating zip code or the shipping date on the new page. Am I missing something? I had to use the "classic" page...

User avatar by Thrill-Seeker
  • 3813 Views
  • 6 replies
  • 0 helpful

Hige Charg on Shipping...

I suppose I know the answer, that besides negative feedback and DSR there isn't much I can do but I curious. I am buying a large pair of speakers from a resell/consignment seller on here, he stated in his description that the item would be shipped fe...

Resolved! HELp on foreign transaction

I have a buyer with a shipping address in Kentucky which is just a hub to somewhere else. I charged shipping to Kentucky, which the buyer paid, but now i'm getting charged 4 times that amount for shipping and import. Can i cancel the transaction? Pls...

International Return Help Please

I turn to these forums as i have no other avenue.. Whats going on is i had a buyer buy some head phones back in December. He stated they where defective and wanted to send them back they actually worked fine. I accepted the return. I do not get many ...

User avatar by Rising Star
  • 155 Views
  • 1 replies
  • 0 helpful

Do promotions work for international buyers?

Good day! I am hoping someone can tell me from experience if promotions such as Buy 1 Get 50% off work for international buyers. I don't think they do, but I just want to make sure. If I am on the .com site, I can still see the promotion on the listi...

Buyer wants a refund after 3 weeks of using item?

I sold a 'new' damaged box only ergonomic keyboard/mouse combo. The person I bought it from had a few in the closet because he had gotten them on clearance due to the damaged boxes. Three weeks after receiving the item the buyer sends a refund claim ...

Buyer from Brazil, item delivered but no one in, now being returned.

Hi, Can anybody help? I received this email today off a buyer of a RaceChip timing part for a car: “Hey Leon, how are doing man?I’m not so good because a problem happened I put the adress of hotel to delivery the chip. I always did it because the guy...

Resolved! Wrong shipping quote?

I have an offer that I would like to accept but it shows shipping at$8.30. I M in Illinois and buyer is in Texas. My listing shows shipping as high as $19.30 which probably won’t cover it as it is large and heavy. If I accept am I held to cheap shipp...

User avatar by Trailblazer
  • 337 Views
  • 9 replies
  • 0 helpful

No access to location/odd tracking update times

I shipped out my first package on Feb 27 via USPS First Class Package Service. Today on March 2sd I get a shipping update at 9:00 AM that says it is out for delivery, but at 9:12 AM I get another update that says No access to delivery location will a...

Using a Different Ship from Zip code than the return address

The old shipping label program allowed you to list a ship from zip code different from your return address zip code. I can not find this option with the new shipping label program so I keep using the old one - I'm afraid they will eventually get rid ...

User avatar by Adventurer
  • 210 Views
  • 1 replies
  • 0 helpful
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