Shipping

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Seller Protections are in place for sellers impacted by severe weather

The United States is currently experiencing severe weather across multiple regions, including the Pacific Northwest, Great Lakes, and Northeast. We are actively monitoring conditions and assessing potential impacts to shipping and delivery operations...

Seller Level Forecast

Hello,Looking for tips/help on Seller Level. I have 1 day s/h on all my items. I ship everything out the next day, and sometimes the same day. I also ship on Saturday if I have nothing going on. My late shipment rate is at 3.22 and says I am going to...

How long does Media Mail take between Washington state and Hawaii?

With the increase in first class mail I changed my shipping to media mail. A buyer in Hawaii bought a CD from me Feb 19/19. It has still not arrived, in fact no update since March 1/19 . Does it go over to Hawaii by ship, any one know?

Bad sellers Who Just Don't Care!

The seller told me they would give me a full refund without having to send the item back but I had to leave a 5 star review. I did and they aren't responding now! The product was defective and missing parts! Do not buy from this seller unless you wan...

Resolved! How do I change my shipping to exclude Hawaii and Alaska?

Has this happen to you as a seller? Ship item USPS First Class , USPS charges you Priority Mail rate

We sell stickers. Last December we got a message from USPS and see a shipping charge in paypal that we underpaid a package. The package was sent USPS First Class, but USPS said the package should have been shipped Priority Mail. So, the difference ow...

Buyer RMA's item received and now wants to return.

I have sold a 2 month old video card with the receipt to a buyer.Buyer stated something was wrong with the card.I had the card for 2 months and used it without issue.Buyer sent video card in for rma / new card was sent to him as a replacement.Buyer n...

USPS package stuck in transit for a week.

Item has been stuck in transit for a week now and tracking has not updated. This is the first time this has happened to me as a buyer.Anyone seen this before? How many days do I have to wait more ? It just an expensive package so i’m a bit anxious ab...

Printing Invoices before shipping labels

Hi everyone, How can I print all of my paid invoices first, so I can then pack my items to include the invoice? Seems the option to print a shipping invoice only comes up only after I click on 'Print Shipping Label'. I typically add a personal note a...

Resolved! It Says, "Item Ends March 29th". But It Didn't Arrive, And I Already Bought It

I already bought a package, and it says that it ends March 29th, yet I already bought it. I started a return and it hadn't arrived. The guy said to send it back once I got it, with me responding it won't get here because the shipping is horrible. I t...

Resolved! Refund Advice - Returned Unclaimed Int Germany Package

Just seeking advice before I deal with Ebay support. Details (US $):- 1.20.19 Buyer paid $9.99 for item PLUS $35 USPS Shipping to Germany (Track# Provided)- 2.7.19 Tracking indicated Attempted Delivery on USPS.com- found more details on DHL (USPS use...

Shipping, my package went sight seeing.

Just ventingI sold a book and too a buyer that lives nine miles from me. I took it to the post office on 03/05. It was shipped to Regional Origin Facility Newark NJ, 90 miles away. Tracking says It is still "in transit" and arriving late. So far four...

Resolved! USPS First Class International Shipping Costs Shown Incorrect

So I listed some small toys the other day, and today someone from Italy bought one.The problem? Ebay listed the USPS First Class International Shipping at $4.16.The ACTUAL shipping cost is $14.25 (or, $13.54 with the ebay shipping discount)! Apparent...

SC NEW YORK NY(USPS) - Processed Through Sort Facility - more than 13 days there!!!

My item is more than 10 days in the ISC NEW YORK NY(USPS), with the last info: "Your item has been processed through our sort facility in ISC NEW YORK NY(USPS) and nothing more after thatA Registered Priority Mail sent from ArmeniaDoes anyone has rec...

Resolved! Shipping Insurance

I am selling an item and will select that the buyer pays shipping (usps priority mail). Once it sells I print the shipping label and take the package to the post office. My question is, if I want to insure the package, will the post office allow me t...

Shipping

Lets name and shame sellers who try to ripoff buyers. Some sellers on eBay purposely ship wrong items, incorrect colour, missing parts, damaged, faulty, counterfeit, non working products, empty box contents and slow processing of orders including use...