Shipping

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Central US Tornadoes

Seller Protections are in place for sellers impacted by recent tornadoes and severe weather. Our thoughts are with the communities across the country that have been impacted by recent natural disasters. Many states in the central region of the countr...

Resolved! Combining Shipping from Two Places

So I had someone buy something from me on ebay and the same person bought something else from me earlier on Facebook. I recognized the name right away when I saw the second order on ebay. Is it fine to combine the shipping for this person? The addres...

Slow shipping.

I bought a DVD movie. Should be easy to package up and ship. Drop it in a bubble envelope and send it out. The seller I bought it from had 5 bussines days shipping. So I bought it on the 17th and as of the 28th its still not shipped. Counting out wee...

Mysterious Changing Delivery Dates - eBay Glitch? The "fun" of holiday shipping?

OK, disclaimer first : Hey just an FYI - NO! **I am not complaining** Just observing an "interesting" phenom, and reporting on it! Don't shoot the messenger! Purchased an item on 22 Nov 2018 The package was shipped on the 24thMy eBay:Purchase history...

Returned item back to eBay adress and not paypal adress - am I screwed?

I bought an item from a seller which was defective and the seller wrote me a message asking me to send it back to the UK, where it has been shipped from. However, the company address seemed to be in Malaysia and now the seller is claiming that I sent...

Companies which forward shipments to other countries....how do you handle these?

Once again, I have a buyer, clearly from another country, which seems to be using a company (or individual) with a USA PayPal address which I am to ship the item to. Then, I assume, this company will ship the item to my buyer in his country. I just f...

International Shipping Requiring a Signature

I run into this problem quite a lot, and it's quite tricky. I auction off an item and it ends with a sale price above $750.00. It ends up being an international bidder who wins, and that means that the package will require a signature option upon shi...

eBay will extend seller protection due to Hurricane Michael

10-8-2018 eBay sent a notice to sellers that would be effected by Hurricane Michael telling us what we needed to do to protect our account status as well as making promises that return cases and late shipping would not effect our rating. They said it...

May I extend a case time?

I ordered something from Europe. I waited a month and asked about the tracking number but seller told me that he didn't ship it with tracking. I opened a case so seller asked me to wait one week more. Ok. Still no package. He reshiped it with trackin...

Resolved! US Postage Paid label amount waaaay off from actual billed shipping. EBAY PLEASE FIX YOUR SOFTWARE!

I checked the box to print the actual shipping paid directly onto the USPS shipping labels so buyers don't think I'm ripping them off. Today my actual shipping charge and the amount the buyer paid was $16.07 on a package, yet when I printed the shipp...

Issue with return

So I recently purchased an item that was shipped to me internationally from a different country. The item arrived as "used" when the seller listed it as "brand new unused and unopened". Thus, I opened a return request and am currently having an issue...

cancel customer order after i printed shipping label

I have a customer who wants to cancel their order after i printed the shipping label. I just cancelled the label now how do i cancel the order to get my final value fee back? Because I already printed the order ebays sent a message to the buyer that ...

2nd-hand fragrance (cologne) arrives with stuck atomizer!

Hope you will will forgive me if I'm unnecessarily starting a new thread... After nearly 3 weeks of almost unbearable anticipation, my package had arrived with the promised fragrance and a few generous samples from the seller's collection that came a...

Ebay does not allow me to post the tracking number of a returned item for full refund from seller?

I had returned the item not as described to the seller today for full refund, but Ebay does not provide me the way to post the tracking number for the returned item? Ebay makes it looks like I did not return the item? The seller provided me the track...

My delivery in global shipping center for 5 days

Hi. My delivery was delivered on Nov.20 and arrived in global shipping center on 22nd. But it's still located in there untill now I also tired to contact the seller and there is no reply. Did anyone had an experience like I'm having right now?