Shipping

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Post office didn't attach customs form!!!

I paid $14 to mail an order to the UK and it got returned saying 'insufficient customs form' with no customs form attached! The post office lady had me fill it out and never attached it. I don't need to pay again do I? It's their mistake!!!

Item not recieved and no updates

Hello everybody, I have one question.I bought item on 14. Sep that was shipped from Japan to Europe after 8 days.I got tracking number that haven't updated and change at all and it's still at airport.I contacted seller who told me that Typhoon hit ai...

item damaged

purchased a chandelier on ebay. seller was to package properly & securely, etc. uship picked up box and brought to me. the fixture was damaged (seller just wrapped chandelier in one layer of thin wrap, then placed it in a large box that was 2/3 full ...

Resolved! Does the Canada Post Labor Disruption have any impact on the Global Shipping Program?

I read the announcement from eBay about the Canada Post Labor Disruption and just wanted to verify that it would have no impact on shipments from the USA going through the Global Shipping Program. As far as I know the program doesn't make use of Cana...

Resolved! 30 Days free return

bought an adapter cable and later found out i bought the wrong one. i message seller and told him its my mistake that i bought the wrong item and then he said go ahead and return them. request return but no respond from seller, ask ebay to step in an...

Resolved! How to undo “Mark as Shipped.”

Hi. In a very clumsy move using my iPhone, I accidentally hit “mark as shipped” on a purchase when I was looking at my notifications. I want to undo it, and purchase and print a label and send the package the usual way, but can’t figure out how to do...

HI I Asked A Seller To Cancel My Shipment And Accept My Return

I bought a scanner on here on Friday October 19th 2018 for $22.61 the orignal price was $21.99 and the listing wasn't properly listed it didn't say if it was angola or digital and i have sent many message to the seller to cancel the shipment and they...

Scammer damaged my item, and wants return

Somebody bought one of my items. It was a used laptop. The title states "Read Description", which again states it has light shell wear, and no refunds accepted. He recieved the item, and immediately sent me pictures of the item, in a very damaged sta...

Global Shipping/Buyer lives in Netherlands should I use GSP?

I am new to Global Shipping. I want to make sure I get paid for the item I am selling. If I don't use GSP , am I taking a chance that I won't be paid?

Ebay says I have late shipments when the USPS doesn't scan

I now have a warning that says "You've had a few late shipments recently. Consider increasing your handling time so buyers will better understand when to expect their orders." In my seller dashboard it says I have an 18% late shipment rate This is be...

Resolved! USPS rate incorrect

Maybe someone can help me figure out what eBay did. First Class Package - 7 oz Since January, these packages have cost me $2.92.Yesterday, eBay calculated the postage at $3.05 I can not figure out how eBay came up with that amount. I prefer to be abl...

Seller refuses to return the money

Hello! The seller does not want to return the money for delivery of pair of shoes, which was sent in the wrong size due to the seller’s fault. The Seller promised to give back the money but now refuses and says that Ebay in the one who has to do that...

eBay switched my shipping address

I recently purchased an item, it was shipped to my old address instead of my current address. I ordered 16 items before this one and all shipped to my current address. My current address has been set as my primary with both eBay and PayPal for years ...

Buyer wanting to return item after 3 weeks of having it

So a buyer wants to return an item after 3 weeks of having it claims it was not as described. But it clearly was described in the ad. Ebay won't help me, they are more on the buyers side and I am frustrated. Has anyone else had this problem and if so...

HELP Item not registered in my country postal office?

So have I have 4 items purchased on eBay.However, 3 of them are confusing me and I think I will have problems with those 3 because I think I won't receive them.Here's the list of the shipping type of each one:- Economy International Shipping- Interna...