Shipping

Forum Posts

Sorted by:

Seller Protections are in place for sellers impacted by severe weather

The United States is currently experiencing severe weather across multiple regions, including the Pacific Northwest, Great Lakes, and Northeast. We are actively monitoring conditions and assessing potential impacts to shipping and delivery operations...

Closed ebay case

The seller promised to pay for the return shipping on a defective item. I have all the email exchanges proving this. The next thing I knew, Ebay CLOSED the case without it being settled. Now I am out $70 in shipping. Nothing I do on ebay lets me cont...

Resolved! Shipping Label Price Glitch?

So i was going to print out a label like i usually do. I was hit with a big surprise to see it was much more than what the buyer paid. They paid $18.20 and it's showing it's gonna cost me $32.15. The package weight and size was already filled in and ...

Cancel sell on 2 items and send revised invoice

I had one buyer buy one item on March 8th and then on March 10th buy another one of my items. Can I cancel their order or payment and send revised invoice combining the two items. Weight for both items is just bit over 1 once less than shipping each ...

Tips for dealing with unreasonable return request?

I sold a 10% off coupon recently, and I included all of the fine print in the listing and instructed bidders to contact me before bidding if they wanted me to test and see if the coupon worked on a specific item they were interested in buying--which ...

Seller accepted refund, seeing this message

I have not received a refund, even though the seller canceled. I am unsure about what to do when I see this screen. Can someone help me out? Thanks!

Resolved! Shipping cost quotes ALWAYS too low

I have noticed that the price I am quoted using the shipping calculator pre-sale is ALWAYS significantly lower than the price I am quoted when shipping post-sale. Nothing has changed: I am always entering the correct size and weight of the package wh...

Im new here. return item to china. Seller want send by air post only.

I bought an item, never work , seller try to help me update the tool software. The tool can't even take update, which didnt needed anyway.I want to return. He told me to send it back to China , by Post Office only and Air post ( registered mail )to a...

I can,t return item

Feb 05 I created a returnReason for return: Wrong item sent (seller sent OMRON BP629 when I buyed OMRON BP710n (UPPER ARM). I requested a return or refundFeb 05 The seller offered you a different item instead of a refund. You can keep the original on...

What does this mean?

After emailing back and forth with a seller, he tells me it's on the way and being shipped and provides a tracking code on Saturday afternoon. Monday now, and the tracking number doesn't exist. On eBay it says this: Does this mean I'm getting screwed...

Ebay Branded Shipping Supplies Lack of Options

The lack of useful Ebay branded shipping supplies is very discouraging. There used to be a much better selection.If all I sold were small lightweight trinkets it'd be fine but I think most of us need boxes bigger than 6" on a side. I would gladly pay...

Resolved! DHL & USPS Shipping

Can someone please help me? I ordered some ram from Newegg on here, shipping was free and it was supposed to be here today. Well it isn't here, I checked DHL Website and it said TENDERED TO DELIVERY SERVICE PROVIDER and when I check USPS it said it i...

Ebay's New Faulty Return Program?????

I have a buyer who purchased an item without reading anything or looking at any photos. It arrived exactly as it was described yet they've opened a return claiming it was damaged during shipping. I don't hardly get any returns so I'm not overly famil...

WHY DHL

Why do sellers use the pathetically slow DHL for their shipments? Is there a cut rate for sellers to ship via them? I live in the Midwest and as a buyer I cringe whenever I check the shipping status and see it was shipped DHL. DHL adds at least 3 day...

After eBay is holding a Money, Should I ship it at local post office?

This afternoon, The buyer was offer me on this camera and the eBay just hold my balance. Is that works I will ship it at the local post office?

I bought an item, which was not as described. Opened a refund case but no refund.

HiI bought an item for my car, which did not fit after all. The seller asked the car specifications from me, whic I gave to the seller. Seller said "dont worry, it will fit" but after few weeks shipping I reveiced the item, attempted to assemble it, ...