Shipping

Forum Posts

Sorted by:

Resolved! USPS Advice pleeeeeeze?

As a seller, how can I mail (for example) a U.S. coin valued at $10 securely with tracking without having to pay $6.70 for Priority Mail? I could use First Class but at $2.05 you don't get tracking. I see lots of sellers offering $2.75 or $3.00 shipp...

Possible UPS damage, large package, buyer requesting partial refund

So the item in question is a set of motorcycle wheels that sold for $750 (I only saw $500 of this). These cost $100 to ship The buyer is claiming the brake rotor is bent. This is a $200 rotor to replace new. It's next to impossible to prove the rotor...

Shipping to Italy

What is the best and cheapest way to ship an item to Italy? (Tracking and signing etc.) So I can prove thast the person received the item.

Resolved! Buyer requests we not deliver until 12/5 in PP note how does this work with my G.shipping times?

buyer has paid $325, Maybe have PP esgrow until so it doesn't show payment last time i did this it got me a defect and i called they said don't worry about it, but never removed defect. anyone have any answers?

Has anyone else seen USPS Mailing tube delivery become SLOW

I have been shipping with 3 inch mailing tubes since about June this year with good success. I use first class mailing with tracking. Packages are up to 13 oz. Average delivery time for the tubes has been around 4- 5 days to the continental US.Starti...

Nov. 12th is a holiday

ebay is showing ship date of monday nov. 12th. the is a federal holiday!

How do I get rid of a shipping promotion that I didn't create?

I had a free shipping promotion for orders over $40. It expired and I didn't realize it. Ebay then continued to run their own promotion on my shop giving free shipping on order of $40 or orders of at least 2 items (I did not set this up). I have no i...

repair of the product

Hello,at the seller, I bought a plate, but it failed during the warranty period. when I contacted the seller, he told me to send the product back to him. When I sent him (by tracking) I wrote him the tracking number. The product has been taken over a...

Seller won’t accept receipt of a return

I purchased a dress on 3rd October which I then returned. I started the returns process on eBay and posted the item back with tracked postage. However I misplaced my tracking receipt, eBay then automatically closed the return after however many days ...

Resolved! International buyer purchases item,Then asks me to under value item for customs,What should I do?

International buyer purchases item from the U.K,Then asks me to under value item for customs,What should I do so I dont get a defect and negative feedback.Cancel the sale,Have buyer cancel sale( which he won't) or report the buyer?

International Return

I have an international buyer claiming "Received item and began using it yesterday to find it is half empty??? On receipt the bottle looked ok...... Not happy i have paid a lot of money plus postage for this item i wish to put forward a complaint to ...

Paypal Returns: No amount mentioned

Hi, I am returning an item (bought directly through Paypal) that had a little more damage than I was told. Now, the seller said he will accept this. In Paypal he accepted my return, however in the amount that will be returned to me - there is nothing...

Buyer wants a return, says item is fake

Help! I just sold a coat on ebay, it was my first time selling anything. I bought the coat a few years ago but didn't keep the recipet so I didn't have proof of purchase. I had a lot of pictures on my listing and it was very clear what the item was. ...

If I sell an item for parts/not working...

does a buyer really have a leg to stand on through complaining? I listed a phone for parts not working. No returns. The buyer (using a freight forward service) sent me a message today stating the fingerprint touch sensor does not work. I was clear in...

false return for "defective item"

I just received a return that was claimed as defective. I tested the item before I sold it and tested it again when it was returned. It operates perfectly. The buyer claimed it was defective to avoid paying return shipping charges. Now I'm stuck payi...