Shipping

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Seller Protections are in place for shipping delays.

The United States is experiencing severe weather across several regions of the country, and we are tracking impacts to shipping and delivery. Our primary concern is that you and your close ones stay safe. However, you may also be concerned about ship...

Fee credit for partial refund

I am the seller. Buyer requests a partial refund. How do I refund and get my fees back? Easy enough to refund through Paypal, but it is my understanding that I wont get part of my fees back this way.

postage refund after order cancellation

Hello I bought an item from a seller.After this he said he couldn't send normally, but only with dhl but i had to send other 10 gbp for this, which i sent.Then he said he couldn't send even with dhl, so he asekd for a cancellation which i still didn'...

Resolved! Seller won’t respond or send my product

ebey scammers they robbed me of 1200 +199 dollars. they support scammers. be careful.

Hey. I ask you to clarify your decision. I strongly disagree with your actions and decisions. I consider you biased. not professional The worst support and response I received from the ebay company. I stop using your site. I will contact the police t...

Hi

Hi i bought this ring and it hasn’t been shipped. But she is reselling it? I wrote to her multiple times

Resolved! Several days late on SpeedPAK and no progress on the tracking

http://parcelsapp.com/en/tracking/ES1000108928663NG01010001A0A What should I do?

Reopening a return

I purchased an item from a buyer and the first item I received was not the item I ordered. The seller asked that I close the return request and they would ship the correct item. So I closed the return. Then the new item I received was defective. Now ...

El vendedor no me devuelve el dinero

Hola, compré este producto hace casi dos meses, puesto que yo no estaba satisfecha con la compra le pregunté al vendedor si sería posible devolver el producto y me dijo que sí, que una vez que él lo haya recibido me devolvería el dinero. Yo le envié ...

Item romeved

Hello. I bought an item, and I received a message from ebay saying that my item has been removed. That Item was sent, but it doesn´t appear in my ebay account. So I wonder what´s going on. If anyone can help, I thank him or her.

having trouble with having no items when ordering from oversea

I don't know how to word this. but I am going to try my best to get my point or question across. Every time I order from China, Hong Kong, Taiwan it damns near every order I get a Track number but it the Chinese number and it doesn't track packets in...

Buyer filed claim that they did not receive items, but tracking numbers say item delivered

I recieved a message from my buyer a moment ago that they did not receive package but the tracking confirm that it was delivered left with individual (plus they contact me back 2 week after it was listed as deliver). I contact him back immediately wi...

Seller return policy

How do I reset my return policy? I currently have a store with no returns. I want to add I accept returns within 15 days at buyers epense.

returning item that I paid for but isn't shipped

So I purchased this item. Hasn't shipped in a few days. Then I made a return request cause the seller hasn't responded to any of my emails about a refund. Now eBay has messaged me with this. Im gonna take names and other info out for the privacy of t...

my package arrived in my city... and then was "forwarded" to another state.

So my package finally arrived in my city after over a week of being late.... and then it got shipped to another state.So i live in orlando, floridaThe item i ordered is from marylandit was supposed to arrive on the 13thMy item took around a week to r...

Will USPS "Sign" for a refused package requiring signature?

I have a package that was recently sent to a buyer. I show delivery was attempted on the 24th but refused by the person at the address (roomate according to buyer) that morning. Later that afternoon the package was marked as "Delivered" and signed fo...