Shipping

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Holiday Shipping Dates

We’ve published the carriers' last days to ship for on-time holiday delivery using the services available through eBay Labels. These dates will help ensure your buyers receive their orders in time for the holidays. You can find the details at ebay.co...

Item Out For Delivery in Wrong State

In late February, I ordered something from China. I've been waiting and tracking it, only to see that today it's out for delivery in New Jersey (I live in the Midwest). I've double and triple checked my address in ebay and it's correct. The seller's ...

Resolved! Seller issues

New to Ebay , Purchased an item $250 as a guest on Ebay. Received item removed all papers and item tag only to realize the item was too small. Requested a refund or exchange. Seller told me to CLOSE the item on Ebay before he could proceed, advised m...

return

Good afternoon. I sent to the seller back goods and did not receive back money.

Invoice for multiple purchases

HelloI want to purchase multiple items from a new seller. They support shipment discounts, so I asked them to provide me an invoice with the grand total.They replied that they checked with Ebay, but there is no way to send me such an invoice.Is this ...

Hi

Hello thereSome time ago due to the seller-related problem you have returned the product purchased.However, I would be glad if you would send my product or not?

Cost adjustments for shipping labels. Rounding up is penalized?

I recently received three cost adjustments for shipping labels. I contacted USPS customer service and the representative said dispute everything and put the blame on eBay. I followed up with contacting an eBay representative about the inaccuracy of t...

Beware! Ebay calculated first class package postage for buyer less than for seller

Word of caution from someone who learned the hard way...I think more of us are using calculated shipping now that USPS First class package has gone to zone pricing. Do not select large envelope as package..select package/thick envelope. If you select...

Penalty for Issuing Refund Early?

So I am wondering if there is a penalty for Issuing a refund to a customer early. To give some context, I sell tech accessories and parts. I sold about 8 phone screens for the same model phone without issue in the course of a couple days. The fourth ...

CARGO PLANE CRASH 2/23/19 HOUSTON, TX - Apparently my $3K uninsured priority mail shipment...

from Miami to Houston was on that Amazon Cargo plane that crashed on 2/23/19 outside Houston, TX. Tragically, there were no survivors and 3 lives were lost.

Strange Shipping Route

Hey there everyone, I ordered a monitor and it is shipping from California to San Antonio Texas. Everything seemed normal, however, when the item passed over into Texas arriving just south of El Paso, it suddenly appeared across the state just outsid...

About opening case "Item not received"

Hello everyone, Placed an order at February 26. It took 1 day to change its status from "Pending payment" to "Paid". Ordered via expedited shipping as it estimated delivery date at March 4. All these days my order was "Paid but not shipped".Today con...

Armadillo Self Storage (Sheffield) scam - beware!

A few months ago someone bought some CDs from me using the address Armadillo House in Sheffield (this is actually a self storage unit) . They claimed they never turned up . Luckily i had sent them Hermes so it was tracked and it was found to have bee...

Resolved! Commit to buy without paying

I want to buy a few listings from a buyer that are "buy it now" and a couple other ones I have to bid on that don't end for a day. I don't want the buy it now ones to be purchased by someone else. I put the bin ones in my cart and went to request a t...

Resolved! My ordered item is in CHICAGO IL INTERNATIONAL DISTRIBUTION CENTER for a long time

My ordered item is in CHICAGO IL INTERNATIONAL DISTRIBUTION CENTER for a long time since Wednesday, Feb 13, 2019 and until now I didn't receive it . Why it takes too long time there ?Please check with them and get back to me . My son needs this feedi...

Why are sellers allowed to initiate a label to ship and then wait days to ship?

I am having this happen all the time now. Excuses on why they don’t get to the post office. Does it look like they shipped once they initiate a label? Is there a way I can notify Ebay that they actually haven’t shipped?