Shipping
Get the answers to all your shipping questions with advice from long-time sellers.
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Seller Protections are in place for shipping delays.

The United States is experiencing severe weather across several regions of the country, and we are tracking impacts to shipping and delivery. Our primary concern is that you and your close ones stay safe. However, you may also be concerned about ship...

shipsaver

What happened to Shipsaver for insurance? How are sellers insurancing their expensive items at a discount?

Resolved! Got Dinged for late shipment when post office system down

On 11/27 our local PO basically didn't scan acceptance on anything. Either overwhelmed by the holidays shipping or simply system failure. Just on that day, all shipments got dinged for "late shipment", even though all buyers received on time and most...

Does anyone have any experience with a vanished package actually reappearing?

Greetings. I just got word from a buyer that her purchased item never arrived, and its tracking number never even made it into the USPS tracking system. I remember the day I mailed it. Presumably because it was the week before Christmas, my usual dro...

I got charged extra for special handling

I recieved my package today and was forced to pay $10.45 for special handling stickers the seller put on it. I didn't agree to this and the seller was not aware there would be a charge. What can we do???

How to ship outside US

How do I change my shipping options to international? I’ve never shipped out of the US and need to ship to Australia and not use my own money how do I do this

Next Day Shipping Cut Off Time

I thought I heard Griff on eBay radio say that you can set a cut off time for next day shipping. I'd like to set it up to cut off at 9PM. Is there anyway to do this? Dean

Resolved! How do I get the best rate for Economy Shipping (USPS Parcel Select Ground)?

I'd greatly appreciate some help with a shipping rate question. I'm wanting to sell an item that weighs 7 lbs. I found another ebayer that is selling the same item which ships Economy Shipping (USPS Parcel Select Ground). When I request the shipping ...

Resolved! How do I flag a seller?

I just got a refund from a seller who never sent my product. Their feedback is low (290 feedbacks) but there are quite a few negative feedbacks left for not sending the item. Any way to flag this account for their unprofessionallity? Thanks, Ryan

User avatar by Rising Star
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  • 6 replies
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purchased item not in my history

I recently (in the last 3 weeks) purchased an item that was not as described. The seller approved the return. The return label link will not work and the item has now disappeared from my purchase history. How do I proceeed?

Returned Item, Dude didnt answer door so just sitting at post office. What do i DO?

Hey so I bought an expensive computer part over ebay not knowing I was paying 200$ Less MSRP then really what it cost so when I got it. It wasnt performing up to the normal standards. I shipped it back to dude, not realizing I had the wrong shipping ...

User avatar by Enthusiast
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Resolved! how to reimburse for broken item

i mailed an item and the buyer received it broken. I would like to return the price paid and the postage. I have told the buyer that they do not need to return the item to me.Beth

User avatar by Adventurer
  • 117 Views
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