Shipping
Get the answers to all your shipping questions with advice from long-time sellers.
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Holiday Shipping Dates

We’ve published the carriers' last days to ship for on-time holiday delivery using the services available through eBay Labels. These dates will help ensure your buyers receive their orders in time for the holidays. You can find the details at ebay.co...

Resolved! Seller no longer registered, item paid for but not shipped

I bought an item (okay, a few items, but this one in particular XD) in the wee hours of the morning before bed, and paid through paypal immediately. This morning, I get on to find the seller is no longer registered. They left me feedback on the item,...

User avatar by Adventurer
  • 173 Views
  • 2 replies
  • 0 helpful

Post office suddenly charging more to ship an item of the same weight as previous sales??

So, I've been working with Littlest Pet Shop toys for quite some time now. Typically I ship one at a time. The weight for this, box included, is usually about 3_6 oz. Usual shipping is about 3.50. This is the shipping I've always charged and never ha...

Item Out For Delivery in Wrong State

In late February, I ordered something from China. I've been waiting and tracking it, only to see that today it's out for delivery in New Jersey (I live in the Midwest). I've double and triple checked my address in ebay and it's correct. The seller's ...

User avatar by Adventurer
  • 1374 Views
  • 5 replies
  • 0 helpful

Resolved! Seller issues

New to Ebay , Purchased an item $250 as a guest on Ebay. Received item removed all papers and item tag only to realize the item was too small. Requested a refund or exchange. Seller told me to CLOSE the item on Ebay before he could proceed, advised m...

User avatar by Not applicable
  • 339 Views
  • 8 replies
  • 0 helpful

return

Good afternoon. I sent to the seller back goods and did not receive back money.

Invoice for multiple purchases

HelloI want to purchase multiple items from a new seller. They support shipment discounts, so I asked them to provide me an invoice with the grand total.They replied that they checked with Ebay, but there is no way to send me such an invoice.Is this ...

User avatar by Adventurer
  • 227 Views
  • 7 replies
  • 0 helpful

Hi

Hello thereSome time ago due to the seller-related problem you have returned the product purchased.However, I would be glad if you would send my product or not?

User avatar by Explorer
  • 155 Views
  • 1 replies
  • 0 helpful

Cost adjustments for shipping labels. Rounding up is penalized?

I recently received three cost adjustments for shipping labels. I contacted USPS customer service and the representative said dispute everything and put the blame on eBay. I followed up with contacting an eBay representative about the inaccuracy of t...

Beware! Ebay calculated first class package postage for buyer less than for seller

Word of caution from someone who learned the hard way...I think more of us are using calculated shipping now that USPS First class package has gone to zone pricing. Do not select large envelope as package..select package/thick envelope. If you select...

Penalty for Issuing Refund Early?

So I am wondering if there is a penalty for Issuing a refund to a customer early. To give some context, I sell tech accessories and parts. I sold about 8 phone screens for the same model phone without issue in the course of a couple days. The fourth ...

User avatar by Adventurer
  • 374 Views
  • 7 replies
  • 0 helpful

Strange Shipping Route

Hey there everyone, I ordered a monitor and it is shipping from California to San Antonio Texas. Everything seemed normal, however, when the item passed over into Texas arriving just south of El Paso, it suddenly appeared across the state just outsid...

User avatar by Rising Star
  • 332 Views
  • 7 replies
  • 0 helpful

About opening case "Item not received"

Hello everyone, Placed an order at February 26. It took 1 day to change its status from "Pending payment" to "Paid". Ordered via expedited shipping as it estimated delivery date at March 4. All these days my order was "Paid but not shipped".Today con...

Armadillo Self Storage (Sheffield) scam - beware!

A few months ago someone bought some CDs from me using the address Armadillo House in Sheffield (this is actually a self storage unit) . They claimed they never turned up . Luckily i had sent them Hermes so it was tracked and it was found to have bee...

User avatar by Adventurer
  • 480 Views
  • 5 replies
  • 5 helpful

Resolved! Commit to buy without paying

I want to buy a few listings from a buyer that are "buy it now" and a couple other ones I have to bid on that don't end for a day. I don't want the buy it now ones to be purchased by someone else. I put the bin ones in my cart and went to request a t...

User avatar by Adventurer
  • 5478 Views
  • 1 replies
  • 1 helpful
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