Shipping

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Resolved! Return Label Tracking Number

Hello, The seller sent me a shipping label and I dropped off the package at UPS. On Ebay it's asking me to provide a Tracking Number? to mark my package as shipped. I don't quite understand, where do I get this tracking number?

Item hasn't been ship but seller said he would

Hello, I bought a mask/helmet from someone on a bid and its been 9 days since I won the auction. Today is the latest day I would expect it to come since it says expected delivery Thu, Nov 15 - Mon, Nov 19. I sent the seller 2 messages the past week a...

Adding tracking details (return)

Hello, I had to ask ebay to "step in" and start the return process for an item I bought recently.Anyway I have to add tracking details of course and it doesn't recognize anything when I enter the details. "Your tracking number is not recognized""Your...

Returns

I had started a return with the cellar when I should’ve opened the case. Is there anyway to cancel the return and then open a case? I was sent a damaged item and I’m wanting to send it back without having to pay shipping. I did try to work things out...

Sellers Beware on eBay's catch 22 with cancel transactions and returns.

So here you go straight out of a "supervisors" mouth. If a buyer cancels a transaction and you decline to do so (which you are 100% entitled to do) and you ship the item and your auctions state no returns. Well guess what, the buyer can LIE to eBay a...

Where is my appeal button?

I declined a refund because the item was as I described it and it was not returned in the same condition (it was cut open by the buyer). They claimed it didn't work which it does. I uploaded a video of it working and shared the link in a picture wher...

Resolved! buyer changes shipping address to different state after sale

Hi,The buyer messaged me after sale close, asking to ship to a different address in a different state. This will approximately double the shipping costs, and seems risky. How do I ensure safe delivery AND recoup shipping costs?Thanks,Jeff

Global Shipping Program Macedonia?

I want to ask if Macedonia ever will be in the Global Shipping Program?Because we are ordering a lot online now but because we dont have Global Shipping Program, we order often from other online selling sites.Regards,

Receiving Money to Reship an Item to New Address

Buyer moved, didn’t update address. Package got returned. Buyer wants to pay for returned package fees and to reship. I sent him my email address. He sent me his. I know I can request a payment from him through PayPal, but is this the correct way to ...

customer wants me too hold delivery till a later date because on holiday dont want a black mark

How can i avoid a black mark for late postage if customer doesnt want me too post

seller wont honor warranty

I bought Complete Power Steering Rack and Pinion Assembly for Honda Accord 2.3L 4cylAfter 6 months the seller will not honor the warranty.Since ebay nor paypal will help what is my options, Do I continue to call the seller? i know the seller is sick ...

USPS Insurance

Hello, I selected USPS insurance when I created the shipping label for an item I sold. The label did not indicate that it was insured when I printed it out. Is this normal? Thank you!

Didn't get my purchase or refund

I purchased an item that was at extremely good price from seller with 96,9% feedback, wich was not a good idea from myself. The item was never sent, contacted the seller several times, he always told the item was going to be sent again, anyway never ...

Help, eBay support does not help, we lost money and rating.

Hello All.I have one big problem with buyer and eBay customer support. In general, we sent two parcels, they safely came to the buyer without delay. A few days later he(buyer) opened a claim for the return one of the parcel. We accept returns without...

Used Bulk Shipping Label Creator and it applied the wrong from address to 11 orders! Help!

I used Bulk Shipping for the first time today, I have two locations which I ship from, one in Amarillo, TX and one in Syracuse, NY. I have both addresses saved in the system when I do individual orders. All of my recent shipments have been from Amari...