Shipping

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Holiday Shipping Dates

We’ve published the carriers' last days to ship for on-time holiday delivery using the services available through eBay Labels. These dates will help ensure your buyers receive their orders in time for the holidays. You can find the details at ebay.co...

Resolved! Seller isn't sending return label and wants to issue partial refund

I started a return request for an item I wasn't happy with (the quality of the cloth wasn't worth the $30 CAD I paid for). There was no description as to what kind of material it was, so I didn't know I'd end up with a thin, cheaply made material, al...

Seller printed multiple printing labels.......

So I have NEVER had an issue with a seller until recently. I purchased an Item on the 11th of March, well spoke to the seller and they stated that they would send the item over this weekend and I said that wasn't a big deal but then on Thursday I get...

Buyers be aware: new fraud - item listed in US, shipped oversea to your city but different address

To all buyers who are looking at this topic. I just encountered a fraud on eBay these days and am still fighting for refund. I have to say the seller really knows how eBay system works as well as USPS system and likely can get a lot of money from US ...

eBay 2019 FedEx Smartpost By-Ounce for Under 16oz and Under 84in Length+Girth

While looking into a possible Smartpost non-machinable bugaboo that may be a years long ongoing issue, I took a hard look at the label flows (new and classic) while checking what they would and would not accept, and to again check what dimensional we...

USPS Shipping Delay

I shipped a package USPS Ground on March 7, as of March 13 the shipment is in transit/arriving late. No other updates since. What do I do now? Is it delayed due to severe weather in the mid west or is it lost?

Shipping small items

Hello, I have several Router Network Antennas that I am selling. The most I think I can get is 6 bucks inc shipping. The item is sealed in cellophane. It is round and made from hard plastic It weighs 0.4 oz. and is 4 1/4 inches long. It varies in dia...

Combined Shipping Issue - Please Advise

I purchased four 3.7oz bottles of foundation from a seller. Prior to purchasing, I checked the sellers terms and combined shipping wasn’t ever addressed. Usually, if a seller doesn’t combine shipping, they will state that. It was not stated. Seller c...

Tired of ebay ship cost calculator that favors buyers

I lose a lot of $5 to $10 losses with ebay calculator on larger or somewhat heavy shipping costs. But ebay really screwed me last week on a 5lb shade about 20" x 24" x 20" box from MI to CA. Buyer paid $22 and shipping was $107 on $29 item. Buyer sta...

Leonardo alves dos santos

Bom dia, Infelizmente estou com um problema que começou no ano passado, pois meu objeto não chegou, vendedor não retorna minhas mensagem e não consigo resolver o meu problema pelo site. O vendedor, como mostra no anexo me pediu gentilmente para aguar...

Local Pickup - Ebay Needs to Revisit This Practice

I recently sold a large and fragile item that I did not want to ship so I listed as local pickup. The item sold and was paid for by a buyer that apparently was not very familiar with ebay. After a few days of waiting to hear from the buyer about arra...

PAYMENT MADE AND ORDER CONFIRMED BUT BUYER CLAIMS PAYMENT NOT RECEIVED - NO RESPONSE FROM SELLER

Good Day, I ordered the two items on ebay and my account was debited successfully for the two items using my debit card. The debit of $428.65 (which was for both items) was confirmed by my bank and NO REVERSAL has been done since. I have since receiv...

Anyone having issues with Ebay relisting?

I had 29 automatic relisting all relist with best offer button attached to it. My issue is I do not want my listings to have make offer on the listings. I had to go through and edit the 29 items to remove the make offer button. This answers my earlie...

Shipping Exclusions Bug for Protectorates

I ran into a shipping bug where Ebay allowed a buyer in one of my exclusions, specifically protectorates to purchase my item and the shipping charge was about $25 more than the farthest part of US. I called Ebay and they agreed it was a bug and they ...

Ebay needs international sellers that sell in the U.S disclose when their returns go outside the U.S

Ebay allows international sellers not to have to disclose anything on their shipping return policies when they ship products from inside the U.S and have a different return shipping address outside the U.S.This is a deceptive practice. When the buyer...

Resolved! Can a US address be created for non-US buyers? (e.g.: www.usabox.com)

Hi everyone, i recently received a message from a US-seller that no items were being shipped outside of the USA. I then found a US postal service website called www.usabox.com, where one can create a US shipping address. Purchased items can be shippe...