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Seller Protections are in place for sellers impacted by severe weather

The United States is currently experiencing severe weather across multiple regions, including the Pacific Northwest, Great Lakes, and Northeast. We are actively monitoring conditions and assessing potential impacts to shipping and delivery operations...

Huge increase in dishonest buyers claiming SNAD and switching out product or removing pieces.

I just got a claim from a buyer claiming SNAD on a figure (DR Who figure for $189.98). I have sold over 35 of this specific figures. 18 through ebay and the others through my store. Not a single issue. I am an authorized retailer for this product. Th...

Resolved! International Return

Hello, I purchased an item from France to USA. However the item was damaged probably by the carriers and during shipping i would guess. the seller accept ted the return but will not pay for return shipping as he says "I do not send you a return slip ...

Difference in shipping cost between new and old label system

I just noticed another post that got pulled almost immediately so I'm not sure if eBay is trying to hide this or not but a warning to all sellers. Check the price between the new and old label system. Today I noticed several items that cost Over $7 f...

Resolved! Three 3 ounce labels have three different costs. Why?

The last three labels I printed were all for three ounce items. Yet they all cost me different amounts:1. $2.962. $3.093. $2.66All were first class USPS flat envelopes.Why the difference? Is this a zoned shipping issue?

Resolved! HELP PLease

Somone marked my previous post as SPAM- Please don't, I need HELP here, its a legitimate concern and I am a long time ebay user. Very specific to my label maker (Brother QL-570)- but last week my laptop crashed and so I had a new hard drive installed...

Resolved! Finding buyer ID

I can't get the buyer id to come up. Buyer bought an item Oct 23, 2018 says was not authorized, but I did show that they received it. Post office says tracking is in the system for 90 days.

Ebay now forcing me to use their new shipping label page, Other shipping options?

Ebay no longer has the "go back to classic" shipping label link at the top of the new shipping page, at least for me... I was wondering if this is now happening to everyone? The "Classic" page was so simple and everything was right there with no scro...

Am I missing something?

C & P this exact title into search. Click on "make offer". Type the number 3 into the offer box. Note the immediate response is to increase your offer as the seller is more likely to respond if the offer is around $7.00. THE BIN price is $4.00! Reall...

Fake iPhone

I purchased a "New" iPhone from a seller. The phone was good at first, but became problematic. The camera became totally dysfunction. I took the device to an Apple store. They checked the device history and found that the phone was used and had issue...

Pirate Ship

Does anyone know anything about this program? It purports to work with eBay but will give sellers huge discounts over eBay (commercial discounts) and can be embedded in eBay's shipping program. It sounds like a scam to me but want to hear others opin...

Modern/New Shipping Label page?

I clicked "classic view" wanting to know what it was like (haven't used ebay to sell in a few years), but I like the modern one better. How can I switch back, there's no obvious link I can see like there was click to classic?

eBay showing retail shipping price despite settings for discounted rate

Hello,I recently changed one of my listing from free shipping to calculated shipping. I noticed today that it was giving the retail rate for USPS shipping instead of the eBay negotiated rates, so I went into shipping setting and activated the "Offer ...

please Need urgent help Regards to a refused package

Greeting to all,I've a MYUS account which is linked to my country Post Office. . As I don't live in US , MYUS receives my items and I get notify that arrives in my Account. I have no chance to refuse any packages. After I get notified , I can only sh...

FedEx claims I have to pay Custom Duty even though I returned the item

Hi Everyone, I bought a necklace on eBay from Japan to be shipped to the USA. After receiving the necklace, I felt if was too small for my frame so I returned it. The seller accepted the return which I mailed back almost immediately. I then filed a d...

REASONS FOR RETURNS

So a seller posted an item for sale. The item was a laptop top cover and my model was listed as a fit for this item. Upon it's arrival it did not fit my laptop model. I initiated a return with the reason "it did not fit". So ebay made me pay for retu...