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Forum Posts
Reduced shipping rates, how do they work?
About a week ago I was on here asking about ways to get more views on my listings. I was told that if I offer free domestic shipping, the final value fee I pay is reduced. I was reading about this, and according to eBay's help pages it's true. But wh...
eBay Automated Returns
How has Automated Returns destroyed your customer service?
Another POORLY Designed UPDATE - Useless new Bulk Shipping - Used Once - NO MORE
WOW Bulk shipping was UPDATED and it looks great. Well NO ONE CARES if it doesn't work like it should. Another failure. Fire your project managers and whoever writes your update designs because they obviously have NO IDEA what is needed. **Strike 1**...
Resolved! How do you send something via regular mail?
This is my first time wanting to sell something that will fit in a regular bubble mailer (in my case it's a small article of clothing). I want to give potential buyers an option to recieve it through regular, USPS, in-your-mailbox mail to save some m...
Did not receive item
Has anyone had experience shpping 1st class to Philippines and buyer claiming never received.Very polite buyer, emails all the time for status. Says he checks customs and local PO but to no avail. Wants to leave nice feedback before package received....
I think seller wants me to cheat on return
An order I placed with a US seller didn't arrive for weeks. I contacted seller and h sent a replacement. Oddly BOTH orders were delivered to me on the same day. I contacted the seller, asked to be sent a return label so I could return one order. He w...
free returns????? free stuff
hi well just like to say since free returns is here now. so cheap bayers think it means free stuff. in the last couple of months i am getting messages they don't want a free return for a full refund. they want to keep the item & get a full refund. if...
Resolved! shipping question
I sold 3 items. One is heavy and I want to ship it in it's own box and the other 2 items in a second box. The customer paid for all 3 items in one invoice. I don't know how to print a label and have tracking for 2 packages with varying weights etc. f...
Seller lied about condition of returned item
I'm posting here in case anyone else has had a similar experience....I bought a sweater (pre-owned) which was listed as being returnable (free 30 day returns). When the sweater arrived, it did not fit properly, so I started the return process. The se...
Resolved! Seller trying to trick me with shipping?
I added three items (cans of fudge) yesterday afternoon to my cart and requested a total. I requested a total because the items specify "Each additional item GBP 1.00". When requesting a total I got the error message that the seller did not accept co...
Resolved! Is there an appeal process for the new metrics calculations?
In the past 90 day I have had, and been charged on the metrics, for 10 returns. One of the returns stated “ordered by mistake”One stated “didn’t like the item” BUT he never actually returned it, apparently changing his mind. (He said it was smaller t...
Resolved! I sent out an empty box, how to request a return to sender (me) ?
I sent out an empty box by mistake. How to get it back before delivery is complete?
eBay Shipping Calculator and Dimensional Weight
Does anyone else have any issues with the eBay Shipping Calculator not accounting for dimensional weight properly? The situation: I want to send a 3 lb package package that's 13 x 12 x 5 using FedEx Smartpost. (Please show me you read this and don't ...
No tracking number
so I already know the routine about not receiving a package on the intended delivery date which would entitle me to file in INR, but just for the purpose of this discussion, I was wanting to know if anybody has ever dealt with a seller who never prov...
Awesome Job USPS
I live in a smaller city and normally everything that I send goes to one of the "big" cities for sorting. Even packages that are going to the same city that I live in go out of town and then come back for delivery. Well, this one looks like it went s...
