Shipping

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Holiday Shipping Dates

We’ve published the carriers' last days to ship for on-time holiday delivery using the services available through eBay Labels. These dates will help ensure your buyers receive their orders in time for the holidays. You can find the details at ebay.co...

Unable to Print my Shipping Labels Due to Greyed Out Purchase Button

The greyed out purchase button comes with the message "We were unable to load payment options. Please try again later." This issue has been going on for more than one day. I have tryed using a different browser, deleting my cookies/cache, and even tr...

Resolved! USPS incorrectly adjusted shipping charge

I mailed a very light journal media mail and received notice that USPS adjusted the rate for being underpaid -- more than doubling the charge from approximatly 4.60 to 9.80. Is there a way to dispute this? Thanks.

Shipping from outside US (from Moldova)

Frankly its getting more and more uneasy to grasp. I have listed an item just to test out the delivery options available from Moldova , knowing in ahead that at least DHL and FedEx are present here . May the FedEx option serve for my case a good ship...

ebay shipping calculator

As a seller I have always use "Standard rates without discount" to buyers because I have always used the discount to offset my packing supplies, post office trips, etc. It appears to me that the newest version of the shipping calculator does not offe...

Return policy vs Ebay's self allotted time for return

I sell jewelry with a 14 day return policy and when a customer wants to return an item, ebay allows them a full 30 days to return it? How do I get ebay to change this?

Buyer claims items damaged by USPS but USPS denies damage was caused by them

Hi there - I appreciate the advice from knowledgeable ebay sellers. I don't sell much and I've not encountered this particular situation with a buyer. I sold and sent a buyer an item. Buyer left me very positive feedback: "Item was exactly as describ...

Is anyone else incurring a problem with entering HS tariff code on sales going from Canada to the US

Has anyone had any difficulty using eBay's mail system to send packages from Canada to the USA or even possibly packages going from the USA to international destinations? I can't get the HS tariff code to work for UPS and FEDEX and if I don't enter t...

Newbie flat rate shipping question

Hi All, I have something to sell that is 10"x10"x12" and not too heavy. Others are selling this same product with free shipping. I am guessing that they are using a flat rate service since no one knows where it might be delivered to in order to know ...

eBay Shipping Estimates.... Unrealistic? Generic services...

So buyer paid on 12/6. Buyer chose free economy shipping. eBay's estimation is 12-7 - 12-7 (So 1 day). Item was shipped same day, accepted and processed at hub on 12/6. Yes, they are a zone 1 buyer, HOWEVER, that's almost impossible for an economy se...

Tried to ship a baby carriage to Gaza but FedEx rejected the shipment???

Hello. I am hoping that someone could help me out with this. I tried to ship a foldable baby carriage to Gaza and I got a strange email saying that the package contained hazardous materials. The order included some MRE style meals as well which did n...

USPS in INDIANAPOLIS HAS SHUT DOWN? ARE THERE MASSIVE PROTESTS OR WHAT?

We have like 50 packages out and about and most seem to be hung up in Indianapolis and NOTHING is getting delivered. New eBay requirements in 2020 is the least of my worries at the moment. About a point where I am going to have to start refunding fol...

Ebay's Incorrect shipping Calculator Cost Me Again!

I got another Fedex charge today for $25 for incorrect shipping paid. I used the Ebay calculator, put in the correct size and weight and purchased my label. The notice is for underpayment. I went to Fedex and the guy told me of course, I am not the p...

Sales event

I created a sale event but it is showing all the items as free shipping that I did not select that. How do I shut that off.

Resolved! FedEx overcharging every chance they get.

I haven't used FedEx in awhile because it seemed every third or fourth package would get dinged for extra shipping costs. The last couple weeks their costs were much better than UPS so I decided to give them a shot. MISTAKE. I shipped a 30lb box of b...

Ebay scam: please be very careful !!!

Now scammers are using a very effective scheme if you bought a product at a very attractive price or a very low price, but for a large amount. I bought four Ecoflow stations weighing 52 kg / 116 pounds and did not receive anything for the amount of $...