Shipping

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Seller Protections are in place for sellers impacted by severe weather

The United States is currently experiencing severe weather across multiple regions, including the Pacific Northwest, Great Lakes, and Northeast. We are actively monitoring conditions and assessing potential impacts to shipping and delivery operations...

My item was lost in shipping what can i do??

I sent a buyer an item on the 19th and it sat in the same city and finally shipped on the 27th of Feb. Then nothing! It just says in transit! Buyer opened a case and ive been in contact with them. Called post office and was on hold 57 mins! They only...

What happens if i return without tracking?

I bought a pair of shoes on Ebay from Bulgaria (I am in Uk) which costs me more than 500 pounds. However, when I receive them I found they are fake...Then I request for return and seller accepted but he said he did not know how to handle return label...

How to set shipping in a multiple item listing

I have 18 of a fairly small item. I want to list it so that the buyer can choose how many they want, and then set the shipping price so that if they buy 1-9 items it costs $7.90 and 10-18 items costs $14.35. Is there a way to do that? I was using the...

Is a 6x9 bubble Mailer a thick envelope?

Trying to ship my smaller earrings in a bubble mailer. If it’s 1/2” thick can I use the large envelope rate? Assuming if I wrap the earrings in an extra layer of bubble wrap I’d exceed the allowed thickness? I received jewelry findings from a seller ...

Resolved! Shipping to Canada

Hi all I'm hoping to get some advice from some very season 2 eBayers out there... I called eBay's customer service and unfortunately I'm not very convinced I was given correct information.Background:I sold a rather large lot of jewelry items... It's ...

Who's been screwed by ebay's Fedex "partnership"?

i just about had a fit when i saw a 20lb package show up at 40lbs and this isnt the first time. Nubmers are completely random this is not a fat fingers one time deal. Its bad enough fees are through the roof now when i am suppose to be "saving" on ta...

Unbelieval USPS shipping delay

What's up with USPS lately? Look at this comedy of errors tracking. Started out in Minneapolis 3/27, made good time through Iowa. Bounced around in Warrendale PA hub. Made it to Rochester on the 2nd. Buffalo and the tiny town of Derby (which is not o...

Resolved! Package not there

Does anyone know why I get a message from Ebay saying my package has been delivered but It doesn't array until one or two days latet?

Tracking number

I am ordering my stuff and shipping it to a neighboring country and there would be a runner that would pick it up from the post office there. In order for the runner to know if my items arrived they would need my tracking number. So i asked the selle...

Resolved! Glitch creating shipping labels, then charged double. Help!

I went to process two orders for shipping. When I went to submit my shipping labels, a red message occurred saying that the labels could not be processed due to an error. So I figured it had timed out or internet glitch or maybe something I forgot to...

Resolved! Seller trying to scam on return

So here's what happened. I purchased a bass guitar from a seller which had lots of good feed back. Item description said guitar was in great shape with no scratches, dings, chips, or cracks. Once I received the guitar there was a large scratch on the...

Refund money

I paid the money on April 5, 2019. But he not ship my product..he and item also... missing... I want refund my money.

Ebay return shipping label (REGIONAL A BOX)

I sold an item and shipped it in a usps regional a box. Item is getting returned. Picture attached below. Will "Buy ebay label" automatically buy a regional a shipping label box so he can reuse the box??

Return label is for different service than original package

I received an item of jewelry that was not as listed (plastic, not turquoise and sterling) and I requested a return. The label that printed is for "First-Class Package Return Service". The item arrived in a small priority box, my question is can I us...

Address could not be found on Google Map, Do you still ship it?

I recently sold one item on ebay, the buyer just opened account same day as I listed an item. What suspect me was the buyer has no reviews and the address I could not find on google map (it shows some University Hall) but address is confirmed on payp...