Shipping

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Seller Protections are in place for sellers impacted by severe weather

The United States is currently experiencing severe weather across multiple regions, including the Pacific Northwest, Great Lakes, and Northeast. We are actively monitoring conditions and assessing potential impacts to shipping and delivery operations...

USPS Charging me $9.83 - Says I used a Regional Rate B Box When I Used a R R A Box

I know I have read of several sellers being charged by the USPS AVP for using a larger Priority box when they actually used a Small Flat Rate Priority box, but this is a slightly different problem. On my other selling account, I use the Regional Rate...

Import charges increase when using Make Offer (Best Offer) option

Hi everyone - Today I just discovered something incredible for Canadian and non American buyers when they use the « Make Offer » (Best Offer) option on items shipped with ebay's GPS (Global Shipping Program). You think that the import charges would d...

my item was guaranteed to arrived today but it says still in transit? what to do?

it says guaranteed delivery by saturday apirl 6 which is today.

I have a International Shippig problem

greetings community this message is to alert about the shipments to the united states specifically to doral miami since they are being lost because they leave them with an individual person and in a post office box different from that registered in e...

Return closed by eBay because buyer didn’t return item - now opened PayPal dispute!

AI have been involved with a very difficult buyer for weeks now. They received the item, then opened an item not received case initially, which was probably an error but I immediately got closed by showing tracking, however the reason they were stati...

Resolved! Asking Ebay to step in

Dear Ebay,I am writing from Malaysia. not sure if this is the right channel but this is the only way I can. I bought a watch and I found out that the watch sent to me seems to be fake. Seller agreed to refund + pay for the return shipping cost. He sa...

Wonky Looking Shipping Addresses

Yes, I said "wonky". I don't know how else to put it. So Sellers, what do you do when you have a shipping address that looks a little wonky? In other words, it appears that the Buyer carelessly entered their shipping address and so you are assuming t...

Resolved! Don't ship through Ebay's Global Program. My Buyer kept the items and received $ for Return fees

I sold a set of silver S & P shakers. Shipped to the Ebay global shipping program in Kentucky FREE shipping. The Buyer has sent me over 15 messages requesting a partial refund. He filed a dispute. I sent him the $ for the return. He emails me and say...

My item was lost in shipping what can i do??

I sent a buyer an item on the 19th and it sat in the same city and finally shipped on the 27th of Feb. Then nothing! It just says in transit! Buyer opened a case and ive been in contact with them. Called post office and was on hold 57 mins! They only...

What happens if i return without tracking?

I bought a pair of shoes on Ebay from Bulgaria (I am in Uk) which costs me more than 500 pounds. However, when I receive them I found they are fake...Then I request for return and seller accepted but he said he did not know how to handle return label...

How to set shipping in a multiple item listing

I have 18 of a fairly small item. I want to list it so that the buyer can choose how many they want, and then set the shipping price so that if they buy 1-9 items it costs $7.90 and 10-18 items costs $14.35. Is there a way to do that? I was using the...

Is a 6x9 bubble Mailer a thick envelope?

Trying to ship my smaller earrings in a bubble mailer. If it’s 1/2” thick can I use the large envelope rate? Assuming if I wrap the earrings in an extra layer of bubble wrap I’d exceed the allowed thickness? I received jewelry findings from a seller ...

Resolved! Shipping to Canada

Hi all I'm hoping to get some advice from some very season 2 eBayers out there... I called eBay's customer service and unfortunately I'm not very convinced I was given correct information.Background:I sold a rather large lot of jewelry items... It's ...

Who's been screwed by ebay's Fedex "partnership"?

i just about had a fit when i saw a 20lb package show up at 40lbs and this isnt the first time. Nubmers are completely random this is not a fat fingers one time deal. Its bad enough fees are through the roof now when i am suppose to be "saving" on ta...

Unbelieval USPS shipping delay

What's up with USPS lately? Look at this comedy of errors tracking. Started out in Minneapolis 3/27, made good time through Iowa. Bounced around in Warrendale PA hub. Made it to Rochester on the 2nd. Buffalo and the tiny town of Derby (which is not o...