Shipping

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Holiday Shipping Dates

We’ve published the carriers' last days to ship for on-time holiday delivery using the services available through eBay Labels. These dates will help ensure your buyers receive their orders in time for the holidays. You can find the details at ebay.co...

Entering Chinese characters at USPS.com

This is a tip, not a question. I needed to ship to China and found I could not enter any Chinese characters into Ship-N-Click on the USPS website (not even for the company name). USPS regular services are delivered by China post and we can't assume E...

Which USPS parcel services track through from USA to China?

It's a bit confusing. I know that a USPS First Class parcel will not be tracked.What about USPS Priority Mail International, will that be tracked beyond the USA border? What modest cost, modest speed options are there for small parcel delivery to Chi...

GSP damaged item

Hi One of our order damaged. The order shipped by GSP. What Can I do? Thanks

EBAY PLEASE FIX - PayPal. As of May 7, it will no longer credit any seller fees for refunds...

This makes automatic return policy even more wreckless (why is wreckless underlined - I checked spelling). I have said before how automatic returns cancels the transaction - and profits. It does not allow for buyer and seller correction to save the t...

Replace instead of refund

I sold item and shipper shipped wrong item. Buyer wanted replacement, which I have done. My question is: How do I let Ebay know this so they know I don't need to make refund?

Resolved! Label prited but item not sent

Hi there,I have bought an item last wednesday (March 27) with expected delivery friday (March 29). Tracking it online with ups I could see that the label was created but the item was waiting to be sent.I contacted the seller on friday (date of expect...

Resolved! Shipping seller

Can I ship sold item on my own and add tracking number

buenas tardes necesito que me ayuden o me devuelvan el dinero

buenas tardes necesito que me devuelvan el dinero o me envien el producto ya que ustedes cerraron el caso, cuando yo envie un mensaje contestandole lo que pasaba, el producto nunca llego ya que paso un huracan en Puerto Rico y no llego el producto , ...

Charged for return shipping when "Buyer pays return shipping" selected on my sales.

I just noticed on my latest statement ebay charged me for return shipping when all of my sales are marked "buyer pays return shipping". I looked at an older invoice from a few months ago and saw I was also charged for return shipping. One item the bu...

GSP Items: Returned Parcel In Transit to Sender in ANCHORAGE, AK

Hello,I need a help, I've bought three GSP items and today my two items got strange track: Returned Parcel In Transit to Sender - while its already reach ANCHORAGE, AK.The problems seems to culminate from previous issues, like stuck in ERLANGER for 5...

International Shipping (not GSP): Disclaimer Regarding Duties, Taxes & Customs in Item Description?

I want to start offering International Shipping (not through eBay's GSP) in some of my listings. I have done a lot of homework (and learned a lot!) to make sure I understand the basics. In my reading, I came across this thread that reads: "I put a me...

Suggestions for boxes the size Flat Rate Game Box?

First time posting on the forums. Hello! We have a large quantity of an item that fits perfectly into the large flat rate game box, but they would be much, much cheaper by weight, being a lighter item. The official rules are that you cannot use flat ...

Washington Sales Tax Refund

For an item I bought in February, eBay collected the sales tax on behalf of the seller.Unfortunately, I never received the item and eBay refunded me the sales price.However, I did not receive a refund for the sales tax that eBay collected. When I cal...

Refund for sales tax Washington state

For my most recent purchase of an item, which was in late February, I was refunded for the cost of the item and shipping ($1217 British pounds) from the seller because the seller was having paypal issues. However, I was never refunded the sales tax t...

Resolved! A sad day to be an ebay customer with a hefty LTV

I made a purchase on Feb 24. i returned the item on March 12 using the forms provided by ebay. I then received message from seller asking what address I sent the item to. then i received additional messages stating that the item was returned to the w...