Shipping

Forum Posts

Sorted by:

Seller Protections are in place for shipping delays.

The United States is experiencing severe weather across several regions of the country, and we are tracking impacts to shipping and delivery. Our primary concern is that you and your close ones stay safe. However, you may also be concerned about ship...

Need advise on a return scam

So this is my first time handling a return where buyer claims they got item with missing parts.I sold a set of 4 lipsticks, the front of the box is transparent so it’s easy to tell its content. The item was delivered a week ago and today the buyer op...

All scammers welcome to ebay

Hello! Im using ebay 10 years i had 127 successful business before, but now i got ripped off. The guy is scammer ebay do nothing about it they say: We're sorry you have a problem with your purchase. However, this item isn't covered by the eBay Money ...

Scammed by a seller

Hi. I have a horrible situation here. I purchased a ring online from a seller who had good reviews but had no returns accepted. He had paperwork which stated how many diamonds the ring had. When I received it, it had a different number of diamonds an...

Return samsung j727t1 battery

I do really want to go return the samsung j727t1 battery back to Ebay. Because I don't want it. I want to have my money back to my Visa account please. Don't try to make my Visa account card got fraud.

DO NOT USE THE GLOBAL SHIPPING PROGRAM USA!!

Unless your item is damaged or lost, As a Seller YOU will be responsible for return shipping from Europe. Which is Triple what it would cost you within the USA. I just had a buyer say the drum I sent was not the right size. I am pretty sure it is the...

Do FVFs include Handling costs?

Can a handling fee be added to shipping in order to offset/cover eBay & PayPal fees, or do Final Value Fees include any handling costs that sellers charge?

Resolved! Item Hasn't Been Delivered...Programming Glitch...

The first screen shot is from my Purchase History page, with the tracking expanded. The second is from the official UPS tracking page. The Third is from my Ebay Order detail page....why the heck is it showing as delivered? SMH...

Do I need to measure every box for shipping?

When I list an item, I weigh it without a box but estimate my cost for shipping. My listed items are all shelved without a box. Sometimes I'm not positive at the listing time what box I will use. I do not use calculated shipping but use same cost for...

Buyer asking if they should open and INAD

I sold a pair of sandals and the buyer messaged me that they were a wide shoe and that info was not in the description. It is true I did not type the words "wide" in the description, but I showed a clear close picture of the size label on the side of...

Resolved! Can I combine shipping with free shipping for 5 or more items?

I currently offer a flat combined shipping discount of $2.75 for the first item plus 25¢ for each additional item. Is there a way I can also offer free shipping for 5 or more items?

Return Request Not Closing... It's Been 41 Days.

We sold an item that a buyer decided they wanted return, because they didn't like it. They opened the return request on 12/15, and it was automatically approved by Ebay. But they have not done anything since. The have not messaged us or uploaded trac...

Free Shipping posted on Title.

I placed an offer for a coin. The title block said Free Shipping. The seller accepted my offer and when I went to pay for it I realized that the Canadian Seller had a Shipping clause inside the shipping info. I asked him to please send an updated inv...

returns/refunds

I recently sold for less than half its full value an item that was in perfect condition to someone who claimed that there was a problem with it, and wanted to return for a refund. No pictures of any problem were submitted, and I know the item was in ...

Seller sent additional item, need help

Hello all! tl;dr: Tried to do the right thing and send back something incorrectly sent to me, seller is unreasonable, and the following ensues. I'm going to apologize in advance for the bit of long winded-ness here, and try to get straight to the poi...

Shipping / Setting

Hi eBayWas hoping for a guideline, we made a mistake and would like your opinion?Received an order from a German citizen, hes adress is Packstation DHL.We chose only to make 1 big deal with UPS, which listing also states. However only DHL delivers to...