Shipping

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Holiday Shipping Dates

We’ve published the carriers' last days to ship for on-time holiday delivery using the services available through eBay Labels. These dates will help ensure your buyers receive their orders in time for the holidays. You can find the details at ebay.co...

Tracking Scam - (a tracked item sent to same city not THE address) enoguh for ebay & paypal

ebay chat room scamWarning this scam is SO simple yet ebaya nd paypal fail(it has just happened again - last happend over a year ago) 1) seller sends an item - to the SAME city (no need to post a parcel) and uploads tracking2) item is not received as...

How does Ebay re-label an international package and assure its accuracy?

Ebay sent my intended package to someone else and sent wrong package to my intended customer in France and now there is a claim against me. Buyer sent me pictures of the box he received and i never used that box and i bought Regional A Box to match m...

Tendered to Military Agent?

Hey guys. Weird question, but I don't know what to think about. I waited for two packages - they were out for delivery just few hours ago. I checked a status later and it shows: tendered to military agent. I just thought that it's the new meaning of ...

Resolved! Excessive shipping charges

I bid on a vintage tapestry (textile wall art),~54"x54", no weight listed. Then I noticed the $99.99 shipping from Austin TX to Los Angeles CA. No method of shipping was included. I feel this is clearly a case of shipping "gouging". Another $850, anc...

Returning a part

Trying to return a part (5 tries today) and eBay system returns an error and tells me to try again.https://www.ebay.com/rt/TechnicalErrorSystem is broken.

How to ship dry shampoo

Hi, Need advise on how to pack and ship dry shampoo via USPS from CA to NY.Can I use Standard service (USPS First Class Package) instead economy service (USPS Parcel / Retail ground)?Is there any other information that I should take a note?

Global Shipping Programme: settings for GSP-only international sales

I'm an occasional seller in the UK enrolled in the GSP, and would like to sell as widely as possible internationally but ONLY using the GSP. In other words, I don't want to have to handle international shipping myself on any sales. If I set things up...

Resolved! Shipping not updated

I bought a wig and the shipping says speedPAK and when I put the tracking number I get this: Estimated date of arrival at the post office29 Mar 2019 - 01 Apr 2019, 2 - 5 days remaining 23 Mar 2019 - 09:33 Flight landed in destination country - United...

How to escalate to ebay?

I've looked all over and can't find a definitive answer anywhere (although I know I've done this before some time ago)...The seller sent me a counterfeit SD card (whether they knew it or not) I bought it from them because they did not seem to fit the...

Necesito devolucion de dinero por varios productos no recibidos

Estimados Soy de Buenos aires. Quiero hacer el reclamo en EBAY, COLOCO el nro de producto y aparece la leyenda que "el producto no existe" realice varias compras el año pasado y no recibi ninguna. Tampoco recibí devolución de mi dinero. Consulté el d...

Fraud NAD seller options

I've been selling on eBay casually since around 2001 and never really had any problems. I've gotten a few requests for refunds and never had a problem accepting them but a case was opened against me on Jan 20 and it seems like fraud to me. The buyer ...

New Shipping Page

I do not understand this new shipping page. How can eBay determine the shipping price without putting a weight in? I switch back to the old page, enter the weight and the cost is always much higher, what gives?

Buyer Address Has No Apartment Number

I had a buyer purchase an item from me. They used an international paypal account (I noticed the fee percentage was different) but used an address for California. I shipped the item via FedEx with signature confirmation. I created and printed the lab...

USPS Parcel Select Ground vs. Retail Ground and Balloon Prices - Ebay Calculated vs. Post Office

I recently sold an item that was 9 pounds in a box that was 24x18x18. The Length + Girth = 96. I had chosen USPS Parcel Select shipping for my listing as eBay calculated it to have the lowest rates. The eBay Printed Label was $21. When I brought the ...