Shipping

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Get It In Time Guaranteed What A Joke!

Well Ebay you suceeded in another Disaster, here we go constant requests where is my package was to be here days ago, how can we as Sellers even try to resolve issues when Postal Tracking just sits idle for days saying in route to destination what do...

Resolved! Buyer wants to know where I bought the item

Hello all, I sold an item and almost a month later, the buyer emails asking where I bought the item as it was broken out of the package. He wants to know what store I bought it from so he can return it. They are not asking for a refund ( yet) , just ...

Resolved! Question about Post Office and delivery

So I ordered item which had end of estimated time December 6, but it never came. Thing is that tracking information tells "October 21 - Arrive at destination country post office". What does it mean? I didn't get any information from my post office th...

New 2019 USPS Overweight Item Charge and Rule

While poking around looking for something else I cam across this in a recent publication in the Federal Register: Overweight Item Charge The Postal Service will introduce a charge for items identified in the postal network that exceedthe 70 pound wei...

iphone

I bought a phone, after 2 weeks it broke, then I repaired it, it came with another problem, then they upgraded to another, but it did not come as described, what to do?

Bought used Gpu but it was DOA as seller did NOT ship in an anti static bag

Ok, So I am new to returns as I never had to do it before, So I bought a used gpu listed as in full working condition. I payed 15€ for shipping. The gpu arrived well packeged with Stirofoam cut to size protecting it. HOWEVER the Gpu was in a plastic ...

damaged item

A buyer just notifed me that the item I shipped to them was broken. The item was delivered 13 days ago and now they are notifiying me that it is broken. What do I do in a case like this?

Seller Cancelled Order I paid with a gift card

Hello, I'm pretty new to ebay and recently I paid for a $150 item that the seller cancelled a few hours later. My question is will I receive my refund back on to my gift card? How long does the seller have to issue my refund? Are there any cancellati...

Resolved! It's NOT a holiday so the 5 business day rule applies

The buyer shipped the item 7 days after I sent postage. EBAY would not give me a refund claiming Dec 5, 2018 was a Holiday (It was a day of National mourning for Prez. Bush). Sent an email to the USPS and confirmed that they did process mail on Dec 5...

Ebays return policy is just a joke

Ebay is not anything like it used to be and this is both the fault of Ebay and sad to say some Ebay members and I know I am not the only one who feels like this. The returns policy and system is really not upto a standard I would expect. If you make ...

Ebay's international shipping

I don’t understand international shipping through eBay. I was selling small power supplies $15 each about a lb each including packing.A guy on Malaysia offered to buy 10 for a reduced price of $10. I accepted.I received $100+$130 for shipping EBay de...

Accepting return, no return policy

I was wondering if anyone can advise me, I sold a NWOT skirt i had sitting in my closet forver, the buyer is requesting a return stating the has "a bad smell". The skirt was delivered 11 days ago, and I did wash before sending. The thing is, I wash m...

Resolved! A little with "Shipping Time" coding please.

Browsing through my listings to see what can be improved. Another poster recently complained that handling/shipping time is not commonly listed and should be. Apparently “same day” and anything more than 3 days is shown, but “one day” is not. So I wo...

How do I buy a return label from PP or USPS to send to a buyer?

Hoping somone can help me as I cannot get USPS or Paypal on the phone. USPS lost a package of mine for 2 weeks, buyer (not this platform, hence my question) reversed the entire order thinking it was lost and other platform refunded her in full. 3 day...

Beware of bad seller!!

Bought a push scooter from the seller, and received a lemon (broken). They said they will send me a replacement (many messages to follow up and they keep replying they are organising shipping), so i waited and waited until the feedback period expired...