Shipping

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Central US Tornadoes

Seller Protections are in place for sellers impacted by recent tornadoes and severe weather. Our thoughts are with the communities across the country that have been impacted by recent natural disasters. Many states in the central region of the countr...

Opened electronics?

I figure I know the answer but wanted to ask the Community anyways. 0-Feedback buyer purchased a brand new, sealed electronic item from me and is now claiming (without specifying how or why) that it is defective approximately 3 weeks later. I suspect...

Resolved! Can not Issue a Refund to Buyer

I sold an item to a buyer recently and they had decided to initiate a return on it. I got the item back and it is exactly how I sent it out so now I want to issue the refund. The problem is, as soon as the return was initiated on their end it said th...

Fedex 4x6 Thermal Labels through ebay

I have seen the last post on this topic was back in 2014. Ebay has since tried to change the individual shipping format, removing alternative shipping choices when trying to ship. A big failure, I, likely like many, will shop the best rate/service up...

Resolved! Held at Post Office Customer Request

Does anybody know if a package is considered delivered in this scenerio? Status Delivery AttemptDecember 31, 2018 at 9:17 amHeld at Post Office, At Customer Request December 31, 2018, 9:17 am Held at Post Office, At Customer Request Your item is bein...

Being charged the new postage rates early

I went to print a label today and priority for a 3 oz package is now $7.20. I look on the net and they say the new rates will start jan 27 so why are we paying more now in advance? Whose pocket do those millions of dollar go into? Also I can't even p...

Late arrival

Hi. I paid for an iPod for my daughter on the 7/12/2018 for Christmas but it didn’t arrive till the 27th now because it went far past it’s expected date, I brought another one. tried to return it and opened a case. But failed and was rejected. He sai...

I can’t attach pictures with my iPhone

I was trying to attach a photo to a seller and I clicked on the box and no matter if I tried to take a picture or select a photo from my iPhone nothing happened. When the seller responded and I tried again it worked. I don’t use a computer, only my i...

Buyer using minimum Estimated Date

I got a note from a buyer questioning where a package is. She bought on a Sat Dec 22nd. My item had a 4 day handling time since I was out of a town Xmas Eve with First Class. She thinks it should have been to her by the 29th. Frustrating that I put 4...

Shipping

I personally don't buy from USA sellers who using the Global Shipping Program, for me is USPS.

Sellers BEWARE of Shipping to a Freight Forwarding Service!

• Posted a listing for a valuable electronic device. The winning bidder's "ship to" name and address appeared suspicious. In my listing it clearly stated "shipping to Continental USA only." I google mapped the address and discovered it was a warehous...

Misuse of Priority Mail Supplies Feedback Help

I bought an item with my selling ID that was mailed First Class. The package arrived safely & in a timely manner. The seller has been selling about 1 year and is a TRS with no negs or neutrals with seller feedback of 300 or so. When I opened the pack...

Dispute over item how to close case

I have been selling on ebay for years now and have never dealt with a buyer claim until now. I have a buyer claiming her item never showed up. In order to try to avoid conflict, I told them I would refund them what they paid for the item since I do h...

HELP - Pitney Bowes sent me a wrong package and eBay refused to refund

My sad story - I have won the auction on 21.12.2018. According to the seller, the auction item consists of a Contax T3 camera, an original box with paperwork and accessories as well as a wooden presentation box.I received an order confirmation email ...

International Shipping Cost

Hello folks! I have a bit of a problem. Ebay calculated international shipping for my product at $3.23 based upon the buyer location. My item sold and the buyer paid the full invoice, but when I go to print a shipping label, it says the cost will be ...

I bought the booties and got absolutely another ugly model how to get money back?

I have a problem . i bought the booties , but seller send me absolutely wrong ugly model. unfortunately i can't return them because it was send to my friends and they send it to me to another country, so now return them will cost me in twice more tha...