Shipping
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Forum Posts

seller described multi-item bundle but claimed no custom bundle

in my case, the seller included three items in the bundle description. When I got the package, one item is missing. I asked the seller for it. The seller claimed that he/she put "No" under the custom bundle. I then noticed that there is indeed a "no"...

Being "Charged" for my tracking number

Purchased an item. Received no tracking number and shippment is late. When I contacted them they tried to sell me my tracking number. Their message: Hello Dear Customer!When you paid for an item, you were offered to choose economy post service (free)...

Seller asking for my gmail password to remove google account off returned cell phone

Bought phone from seller. Didnt work properly sold I returned it. The offered free returns. Seller emails me and says when I factory reset the phone before I returned it, the reset didnt completely remove my goole account and the seller wants my gmai...

User avatar by Pathfinder
  • 1934 Views
  • 12 replies
  • 0 helpful

Resolved! vendor hasseling me over ebay refunded payment

I recently recieved a refund from ebay over a vendor that never sent the purchased product. In addition he never gave me a vaild tracking number. Fast forward a month over the estimated delivery date, the vendor contacted me upset about the ebay refu...

User avatar by Rising Star
  • 144 Views
  • 3 replies
  • 0 helpful

post office returned item I sent to buyer due to no such address

I contacted the buyer through eBay and asked for a proper address and they sent me a number to call them. Then I thought any address they provide may not be connected with eBay or Paypal. The item is only worth a few dollars. Also I prefer all commun...

receiving purchases and returns from another seller

I am receiving returns and purchases from another seller ... thier name is the same as mine except I have "on" at the end of my name, and our user names are totally different (actually, is should not matter if our names are the same, EBAY systems sho...

User avatar by Pathfinder
  • 154 Views
  • 2 replies
  • 0 helpful

Postage reiumbursement

I wanted to return item 202474902254, printed postage and then changed my mind. How can I get refunded the postage on the item that I never shipped?

I haven't received the item I won and I cannot contact the seller in any way

Hi, I won an item on December 9 and made the payment, but the seller hasn't responded back notifying the item has been shipped. I've tried to contact the seller many times but everytime I try to write something the page says I can't write to said sel...

returns

seller wont send return label and isnt responding to my emails

Seller is only offering partial refund and does not want to allow me to return my item

Seller keeps advising on how the return will make their operational process difficult. They've suggested I give the item away for a $8 refund, or just not return it for a $15 refund. The listing advised they accept returns within 30 days. I feel like...

Fee credit for partial refund

I am the seller. Buyer requests a partial refund. How do I refund and get my fees back? Easy enough to refund through Paypal, but it is my understanding that I wont get part of my fees back this way.

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