Shipping

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Seller Protections are in place for sellers impacted by severe weather

The United States is currently experiencing severe weather across multiple regions, including the Pacific Northwest, Great Lakes, and Northeast. We are actively monitoring conditions and assessing potential impacts to shipping and delivery operations...

eBay is keeping money that belongs to me

I shipped an item back in October using the eBay generated label. The shipping cost was around $225. A couple of weeks after it was delivered, FedEx altered the price of the label, and charged an ADDITIONAL $470 for shipping. eBay wouldn't help out w...

Signature Confirmation Threshold $750

Happy December everyone. I hope all of you are doing well! I have a perplexing situation that has come up for me for the first time, this morning, that I would like some help with please. 3 items ordered from the same buyer. 2 different order numbers...

Shipping for orders was automatically changed to policies which I don't have set up.

My shipping on all of my listings was changed to old policies that have been deleted. I do not use shipping policies anymore. I can't change the shipping on my current listings

Ebay Standard Envelope for Trading Cards No Longer Appearing on App

I'm trying to list my Trading Cards and Postcards on the app, but the Ebay Standard Envelope is not appearing on the app. It's only letting me list First Class, but it says "Please provide shipping for your item" when they chose First Class. I can go...

Standard envelope not available as option for eligible item

Is ebay down? I cannot select Standard Envelope in shipping for items in the collectors postage stamps category. I have sent out three prior orders with standard envelope without issue. It is being mailed in a standard com 10 envelope and is 2 ounces...

Will blizzard conditions and USPS mail not being sent/received affect my shipping defects?

We have Blizzard conditions in North East Kansas and no mail for the next 2 days. Will I get defects for the 4 packages I cannot ship at this time? (I have one day shipping time) I have contacted all the buyers and explained the situation and they ar...

For Your Information 1-6-2025

Alert: MAJOR WINTER STORM FROM CENTRAL PLAINS THROUGH MID-ATLANTIC U.S. MAY IMPACT DELIVERY. Major winter storm impacting deliveryHeavy snow, freezing rain, icy conditions, and severe weather events in the Central Plains through the Mid-Atlantic (Kan...

how do I allow shipping to a PO Box for a single item

allow shipping to a PO Box

Seller sent the wrong address

Hello, I bought an item from Ebay, my address was set correctly, but when I check the tracking I see that the final destination of the package is inside the US, while my address is in Europe, I contacted the seller and he said there is nothing he can...

Shipping on a snow day

I have orders that have sold this weekend and will be shipped out on Monday. If the post office closes on Monday because of the snow what do I do?

International Shipping No QR Code

I recently got an email saying I was part of eBay’s new international shipping program where you mail packages to their hub and they take care of the rest. WRONG! I made my first international sale and when trying to purchase my label like I normally...

Remove eBay International shipping from one item only.

There seems to be no way to delete an item from international shipping if you have opted into the program. While listing the item in the shipping section there is no dropdown menu to delete a location in the world or to remove your item. I want to re...

How to Save money on E-bay shipping labels?

How do I save money with e-bay labels?

Canada Post Strike:

US Postal Service still not accepting mail for shipment to Canada.Shipping a $5.75 lot other than by USPS is cost prohibitive. Cost is more than the lot sold for.Have been in touch with buyer, no problem as he understands the results of the strike.Eb...

Shipping longer than estimate

Any chance ebay can extend the amount of time for shipping, INR and returns? The estimated delivery times have been way off for the past several months. Because of the holidays, items that were supposed to get here in a couple of weeks are still stuc...