Shipping

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Resolved! 1 Day Handling Shipping 2018 Help!

I'm sure there is a thread somewhere that will answer this crazy question for me, but I have items ending tonight at 11pmPST. Tomorrow is Christmas Eve with Tuesday being Christmas day. If my buyers pay tonight, do I have to upload tracking by tomorr...

Advice re return request from buyer

Hello - This is the first time someone has asked to return an item of mine, so would love some advice. I sold a gray leather jacket in mint condition, with the color described only as “gray” and “lucious gray”, but with multiple images and the name o...

Return item- first time- how to handle Ebay fees?

Hello, A seller has requested a return for an item she says it "not what she expected." It's a silver necklace she says has a small tarnish spot on it. I do not offer returns, but she seems geniune...and young...so I accepted the return request (I kn...

ORDER PARTIALLY FILLED?

Hi! I purchased two of a fragrance from the seller, and received only one. When I reached out to them inquiring about the second package, they proceeded to tell me to check the weight of the box, which had a label read the 3.5 lbs, thought the conten...

WARNING...USPS CLICK-N-SHIP POSTAGE DUE...EMAIL SCAM!

I always use eBay's shipping to ship my eBay items but for other labels I use my usps.com account. If you use usps.com CLICK-N-SHIP there is an EMAIL SCAM going around saying you have postage due. I just received the email and when I went to my usps....

Resolved! I shipped an item in FL 20 miles to the buyer, package is now over 600 miles away in NC?

I shipped an item to a buyer who lives 20 miles from me in FL. Checked tracking, the package is in North Carolina?I cannot call USPS until Monday,they are closed, no online chat available and cannot report it missing until 7 days from the day I sent ...

Customer asked to delay shipping??

I have a customer who would like to purchase an item from me but wants me to delay the shipping until Feb 1, 2019. Is this possible with ebay? What is the best way to proceed with this request?Thanks!

Resolved! item

i didn't received my item almost 7 months

FedEx labels don't fit on standard 2-up labels correctly - size is correct but margins are wrong

I ship a wide variety of items so use all the major shippers from time to time depending on package weight and destination. For years I had no problems using my Dell printer on standard 2-up labels on 8-1/2 x 11 paper for them all. But about a year a...

Protect yourself.

OK, we all know about porch pirates. But as bad as they are there is another element that will be out in force this time of year. Some will be looking for homes to break into. DO NOT advertise the items that you have by putting boxes from high end it...

How do I delete the original tracking number?

How do I delete the original tracking number? because we want changed tracking number ..wrong tracking number put ..how can we add new tracking number when we update new tracking number and click save button.then again old tracking number appear.

Return Policy...

*ebay seller beware of recent unsupported >Return Policy< *As a ebay SELLER, listing my (items) I have checked the box with a minimum of (14 days) return on a purchased item on the Listing page with ALL my listings. *Resently ebay changed this minimu...

Buyer wants refund

I sold a funko pop and the buyer is asking for a refund. The pop was sold for $175. They recieved it and said nothing till 20 days after it’s been delivered. They said I packed it in a flimsy box and it was crushed during shipping. They sent pictures...

UPS Bogus Charges! I

Sent a rectangular cardboard box using UPS only to receive the following charges saying it was not encased in cardboard! The only reason it would not have cardboard is if the UPS employees had gone through the packag looking for Christmas items for t...

Resolved! Buyer claims I sent different item than I sent and wants to return

I recently sold an expensive golf shaft on May 29th. The buyer asked I send it asap for receipt by Friday June 1. I sent the same day via USPS Priority. This evening I received this message: "You all shipped the wrong shaft. I received the tensei whi...