Shipping

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Seller Protections are in place for shipping delays.

The United States is experiencing severe weather across several regions of the country, and we are tracking impacts to shipping and delivery. Our primary concern is that you and your close ones stay safe. However, you may also be concerned about ship...

Returned Items "THEFT"

I sold a helmet and the buyer wanted to return. That is fine. When I got the helmet back the buyer did not return the electric shield cord which is a $30.00 item. I emailed him and also filed a claim letting ebay know the item was not returned. The b...

address

ostomer won and paid for item , i printed shipping label then they emailed me and told me to ship it to a different address, what do i do?

Lithium battery label placement

So I have a power bank currently listed on ebay, and I have a pre-printed sticker label that shows that the package contains a lithium-polymer battery. Does anyone have any idea of where it's supposed to actually go on the shipping box? I see picture...

USPS rates overcharging sellers!

On Friday I sold an item that the buyer paid $8.75 shipping cost. We went to print the label with all the same package information. The label ended up costing $15.85, that is including my discount, it would have been over $22.00 without the discount!...

Help with refund item.

Hello everyone, I have a situation I would like some clarity on.BACKGROUND: I had won an auction on this product, I received the product in the mail but the product was damaged. I started the case, won the case to get a refund only when I return the ...

shipping report

does any one know how to download a report that only shows shipping fees I paid

Refunding shipment costs

Hello, I have a problem with the seller, to whom I have returned a comp.monitor with an error. He refunded me money for the monitor, but not the shipping costs when buying and returning which is ruffly around 55 euro. Any suggestions on how to retrie...

Resolved! Shipping costs

Is it just me or is anyone else having problem with sales because of the higher shipping costs?,I feel that my pricing is competitive some are slightly lower some slightly higher but an item say at 4.99 has a calculated shipping of 10.95 is too high....

Can you ship a cordless drill with a Ni-Cd battery in a USPS Priority Flat Rate Box?

I can't seem to find a definitive answer. And, if you can ship it, does it require special packaging? I bought a new cordless drill with two Lithium batteries recently from Fry's and it was shipped USPS with no special packaging.

Resolved! No Seller Protection for International Shipping

How is a seller protected when they ship international and the buyer files an appeal with the Ebay UK side?

Resolved! How should I handle this as a buyer?

I recently purchased an item was advertised as brand new. The item arrived 2 days ago, I unboxed it and saw smudgy fingerprints as well as dust and scratches around the body of the system itself. They clearly sent me a used item sold as brand new, th...

Wrong return address on bulk invoices

I moved a few months ago and updated all of my addresses in my account to my new address. Today I noticed that when I use the bulk printing for my invoices/packing slips the return address is still using my old address. When I clicked on print shippi...

60 Day Return's And Free Paid Return's

Just Made The Leap! Will It Help Me As A Seller?

Buyer - scammer

Hello. Buyer bought both of my items at the same time and pleased to send 2 different orders in 1 package with 1 tracking number (1st attempt to scam), but i am not stupid and sent it in different packages and provided tracking info, and noticed that...

Dpd delivery

I have posted an item with eBay shutl dpd delivery, the item has been posted to a drop off shop. Is the next point of delivery the buyers address? Or does the buyer have to go and collect the item?