Shipping
Get the answers to all your shipping questions with advice from long-time sellers.
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Seller Protections are in place for shipping delays.

The United States is experiencing severe weather across several regions of the country, and we are tracking impacts to shipping and delivery. Our primary concern is that you and your close ones stay safe. However, you may also be concerned about ship...

Buyers Don't Read

Hi Everyone!I have been selling for about two years. Recently it seems like the level of stupid is rising among buyers.I have had more returns in the past four months than I have had in two years. The reason? People don't read and they don't ask ques...

User avatar by Adventurer
  • 914 Views
  • 27 replies
  • 0 helpful

Resolved! Free Shipping Question

Good morning, I've been selling on Ebay many years and for me to sell a small sticker for $3 and send it USPS 1st Class Business mail cost $2.70. I'm trying to see how I can offer free shipping using the USPS but not using the 1st Class Business whic...

Is there a way to stop eBay from automatically approving returns

Okay I accept returns but this is crazy. I should have the option to issue return label or refund, not ebay. Guy bought an item other day turns out he didn't need it, emails asks. I'm okay you pay return shipping, next thing I know ebay auto- approve...

User avatar by Thrill-Seeker
  • 1585 Views
  • 12 replies
  • 2 helpful

Resolved! Shipping switcheroo

So I ordered something I need asap. I pick a seller that offered free priority mail shipping. Has the fast and free logo displayed. Ordered on the 20th and tracking shows label printed. I contact him to ask if it was shipped and just not scanned. He ...

Zone Based USPS Shipping Table?

It seems like there should be a saved USPS zone table to access under shipping table - I find no saved or default shipping tables when I go to mine - No Store currently. I use calculated shipping - mainly priority mail - and I would like to offer a d...

Resolved! Opened Case against seller, Ebay sided with me and now seller not responding

I bought an iphone that the seller advertised as flawless. Upon recieving I could not set up the phone because it was icloud locked. Emailed seller and he promptly responded and said it would get taken care of and it took 2 days to get icloud off. Th...

MY PURCHASE HISTORY IS NOT DISPLAYING THE ITEMS THAT I BOUGHT LAST YEAR

I ORDERED FOR 3 ITEMS SINCE LAST YEAR AUGUST, UP TILL TODAY, I HAVE NOT RECEIVED THE ITEM, I CHECKED MY POST OFFICE, THEY SAID I DO NOT HAVE ANY ITEM FOR PICK UP, AND THE ITEMS ARE NOT EVEN SHOWING ON MY PURCHASE HISTORY AGAIN. ARE YOU SCAM? I OPENED...

Global shipping program & Greece, How long does it to ship, and why its so slow ?

Hello, I made a purchase from a seller using the Ebay Global Shipping Program to Greece, but it takes so long to get a tracking number from the Pitney bowes company. It shows that my item is stuck in their distribution center in Kentucky , since FEB ...

User avatar by Adventurer
  • 1669 Views
  • 2 replies
  • 0 helpful

first class package question

i ship small items within the US using first class postage. (under 16oz) i usually reuse bubble mailers, cutting them to size as needed. recently i used a bubble mailer that had priority mail printed on it. my customer said he had to pay $4 at delive...

What is the actual value of Permanent Stamps?

Hi, I just had a question regarding permanent stamps which I couldn’t find the clear answer to. So, currently, P stamps are $0.90 in booklets/coils, and $1.05 individually.I am aware that they are good to send a regular >30g letter, but, When I use t...

User avatar by Pathfinder
  • 199 Views
  • 2 replies
  • 0 helpful

I need help getting my refund

Helloi need help with the earbud seller. He will not give me my money back. I sent the item back with in the 30 day time frame. He has been avoiding me saying he never received my return when I know that is a lie. Please help

Resolved! Old purchase that did not arrive but was paid

Hello, i would like to plead here for help.So i've bought licence plate from this guy on the site. he said there were some problems with delivery but he found way to send me those plates. It has passed 6 months from then , i asked him few times and h...

User avatar by Adventurer
  • 169 Views
  • 4 replies
  • 0 helpful

Resolved! combined global shipping and One or more dimensions is below acceptable minimum dimensions

Hi everyone, I had an international buyer buy it now and pay for an item on friday night then win an auction on saturday night. as a rule of thumb if they pay separately I will ship separately and I know you aren't supposed to combine shipping for gl...

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