Shipping

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Seller Protections are in place for shipping delays.

The United States is experiencing severe weather across several regions of the country, and we are tracking impacts to shipping and delivery. Our primary concern is that you and your close ones stay safe. However, you may also be concerned about ship...

Media mail

I am really confused by Media Mail. I have a couple of the popular cook book card systems in a plastic box for sale. I try very hard to be fair in my shipping rates. I DO NOT have s store on ebay and am just trying to make a few dollars selling on eb...

Calculated FCP shipping WAY off!

I switched to calculated for FC packages due to the new zones. A few have come in WAY off, one that was 15 ounces wanted to charge over $9 for FC. I changed it on the invoice. Just now I have one that got charged $7.85 for a 14 ounce package. I am NO...

Is this item fake?

https://www.ebay.com/itm/153380736174#rpdCntIdI think its impossibel for this item to be selling at this prince and conditionit must be fake right?

SHIPPING APO ADDRESSES ISSUES.

Can someone please help as I can’t seem to find any info online. So buyer used wrong address and included a country into his shipment for a apo address. So I assume this will go thru the international mail system. Is there any way to stop it or what ...

Fed-Ex Shipping Fees

My Fed-Ex shipping weight has been showing x3 of original weight on my Ebay invoices for shipping fees. I did call yesterday and a friendly Ebay representative went through each over priced Fed-Ex fee going back to December. She stated she is placing...

Seller Protection doesn't cover you when a buyer damage an item

I just lost a dispute for a return item. 3 years back Ebay just to protect sellers from a fraudulent buyer not anymore.I received a complain of an item not as describe, it was a pair of cashmere gloves that the buyer complain to have holes from the i...

Someone help problem with refund from GSP

Ok as i'm not from english language country i will try explain problem i have 1. i buy item and pay 398$ item is came to me i live outside USA with global shipping program2. item came damaged3. i read board here and see what people do in same case be...

Item that went out Media but Return came Priority

Get a fake SNAD on a book that was shipped Media Mail. Return comes Priority...how is the buyer able to to choose Priority when I don't enable that as a shipping option? All returns priority, have I just never noticed this before? I mean I wouldn't h...

RETURN RATE Metric needs to be regulated ASAP!!

Hello everyone, I would like to discuss the return rate metric. I feel like their are very many flaws to this metric and would like to see if anyone agrees with anything I am about to write today. I sell in the Cell Phone and Cell phone Accessories c...

Stolen parcel content

Hi. So this is my case:I sold a phone for £140. Instead of a phone buyer received my parcel with cheap watch inside (my parcel was opened and resealed by someone during shipping process). Buyer opened a return case against me on the day of receiving ...

Seller from China Accepted Return for Defective Item, but says they cant send Shipping Label

I bought a new watch (about $200) from a seller in China. It was DOA. Its mechanical, so no batteries. I contacted the seller, and opened a return request. They accepted, and told me to ship it back. I asked for a shipping label, and they stated they...

Open case is still pending

Hello, A week ago, I opened a case on resolution centre for an item that I didn't receive and listing has been removed by e-bay due to issues with the seller account. It says e-bay will contact me after 48 hours but the case is still pending.How long...

Confused as to what to do?

I sold an item on a Friday, then paid for and printed a shipping label on Saturday. Later that day the seller contacts me and says that EBAY has an old shipping address and he needs it sent to a different one. I have never had this happen before and ...

FedEx overcharges on ebay. Make note of your FedEx quote and check your PayPal statement

I read that FedEx routinely overcharges on ebay shipping but most people don't notice because FedEx bills your PayPal account sometime as much as 3-4 weeks after ordering the shipping label so I decided to watch and see. Ebay's FedEx shipping quote w...

help with what to do should i offer refund or what idk , need help asap

so im new to ebay and i listed and sold a drone it came with two batterys when it arrived one of the batterys didnt work , would something of happend when it was shipped ? i tested everything befor i sold it and it was working fine , sould i offer a ...