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Central US Tornadoes

Seller Protections are in place for sellers impacted by recent tornadoes and severe weather. Our thoughts are with the communities across the country that have been impacted by recent natural disasters. Many states in the central region of the countr...

Can Not Believe Starting This Month There Will Be Increase On Shipping Fee From All Shipping Carrier

Already Announced that there will be a huge increase on shipping from all Carriers once again, this is the third time shipping company are increasing their rates.

RETURN SCAMS (eBay Turns Their Back On The Sellers) Must Read

I'll provide one most recent example: So yesterday another dishonest buyer submitted a return with the reason "Missing parts or pieces" on a solid item that didn't have any extra parts or pieces.. So what I to do in a case like this was textbook, cal...

Why are WE paying for Chinese merchants to have their items delivered by the USPS?

The Postal Service is losing millions a year to help you buy cheap stuff from Chinahttps://www.washingtonpost.com/news/storyline/wp/2014/09/12/the-postal-service-is-losing-millions-a-year-to-help-you-buy-cheap-stuff-from-china/?utm_term=.4c1cbfdb4c1a...

Resolved! Item delivered but "not received", was purchased through a 3rd party to be sent overseas

Sorry if this appears twice, posted it yesterday but I can't find it. Sold a $500 item and shipped it to the address shown. Turns out it may have been a "flaky" 3rd party buyer/shipper to help the end customer avoid high shipping costs to England. It...

Very bad experience with customer service line regarding return appeal

I've always had great interactions with customer service personnel at eBay until a very disappointing conversation today. I have been a member of eBay for 15 years and have never had any issues bad reviews or cases against me. Last month I had a sale...

Resolved! Do I need to buy my own return label or will I get one from eBay?

I recently purchased an item and it is defective. So I filed a return request and I heard back from the seller. According to the seller, I should go to the post office, buy a label and ship it to the address listed in the email. Is this proper protoc...

seller contact

at the beginning of the month of Jan i purchased an item. about a day after it said shipping info received. almost a month later no change. when i try to contact the seller i keep getting an error page. i tried going to the sellers page but i get the...

Case Closure

Basically, USPS screws up and will sometimes deliver things to the wrong address. There are two streets in my city with very similar names. So when I filed a case because I never received my item, the case was closed because the seller had tracking i...

How to denounce a seller?

I recently ordered a jacket.The item irrived to me in a very bad condition and it did not match with the phot and the description of the product. I agreed with the seller to send him back the item in order to refund me. Moreover, he also told me that...

EBAY RETURNS POLICY QUESTION AND OR DISCUSSION

I sell automotive parts on ebay motors and have had a return recently. The item did not fit the customers vehicle and it was my fault so I am totally ok with the return. It is a small heavier item (about 30 lbs) 12 x 12 x8 box. I had calculated shipp...

Item arrived in destination country

So an item I ordered from China (to U.S.) has said arrived at destination country for over 20 days. What would be the best thing to do? Wait it out or contact the seller? I have never had an item have this long of a wait once in the states.

Buyers being prompted to start returns.

I buy and sell on eBay. Today I noticed an item I had purchased was listed under "Orders" with the prompt "Return this item" hightlighted in blue. I as well as the seller had left positive feedback for each other and I was more than satisfied with th...

Sellers beware- global shipping program damage not always covered

Fellow sellers, please be aware that using the GSP (where it clearly states "seller is not liable for damage") does not ensure coverage. In late October I sold a high value item ($2,095) to a customer in Australia, and was shipped using the GSP. Item...

Shipping to Finland, Customs Holding Package

My customer from Finland purchased a watch from me, I shipped it USPS Priority Flat Rate. Included on the package , in that clear plastic holder, with the customs forms, were 2 copies of the invoice as required by the USPS guidelines on USPS website....

Postal service crashed

I have had nothing but problems since right before Christmas. it is taking double the time to deliver and the packages are bouncing all over, one day they are at destination and the next it is back at origin. I expected that for the holiday rush but ...