Shipping

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Seller Protections are in place for sellers impacted by severe weather

The United States is currently experiencing severe weather across multiple regions, including the Pacific Northwest, Great Lakes, and Northeast. We are actively monitoring conditions and assessing potential impacts to shipping and delivery operations...

Shipping Labels Work-Around for USPS Priority Mail Small Flat Rate Box eBay Programming Error

I'm a Power Seller who's been on eBay for 20 years and formerly worked as a Q/A analyst for a software company so I'm offering a viable work-around for a recent eBay programming glitch which affects your sold listings with the USPS Small Flat Rate Bo...

Seller is not providing me with item tracking number

Hello, the item has been shipped more than a week ago and no tracking number was provided, i contacted the seller twice and he seems to ignore my request for to provide one, how can i report him or force him to act like a human being and actually res...

Resolved! Ebay i was not expected that remorse reason will be part of eba " i ordered by mistake" what a joke?

its seems ebay is becoming more like amazon, ebay has added same additional reasons what amazon have and as result, returns are increasing :(, does it make sense to put this return reason " i order by mistake" ? ebay has no one click buy option like ...

USPS Is Sending Package to Wrong Address?

I recently purchased a Montblanc pen. Yes, the expensive fountain pen that runs $300. I got this one used for a very good price, so imagine my frustration when I check on Informed Delivery... and USPS is trying to send it to Lititz, PA and not my own...

claiming a refund

claiming refund

dell hasn't still met my request after 3 months and still waiting

I purchased a desktop and a monitor from dell Australia in late February 2019. I attached a note to each item that the invoice be made to another person. I received the items but the invoice was made under my name. after making calls to dell I spoke ...

Ship through eBay Global Shipping

I am using ebay Global Shipping For Shipping my Products worldwide, how can i pay eBay global shipping invoice, where i can get the invoice?Thank you

Resolved! Seller wants me to return after she ignored return request

Hi I bought a pair of shoes. They arrived and were not as described. The seller agreed and said in a message 'return them'. I started the return request and bugged seller to respond, but she never did.After her window expired I contacted eBay who clo...

error msg: Please enter a valid value for package dimensions

I am shipping international first class package from USA to Canada but keep receiving the error message: "Please enter a valid value for package dimensions." My dims are 19" x 15" x 1" and 8 oz. Total package is 35" and the max is 36". What am I doin...

Item Specific Auto Fill Issues

Why does a shipping amount "automaticly" appear on my listing, where I say: Buyer adds exact shipping? The guesstimates are way off!

where is the medium flat rate box when you go to print your shipping label

I listed my item to be shipped in a medium flat rate box. When my item sold and I went to print out my label though Ebay it didn't have a drop down to use the medium flat rate box. The only items listed were the flat rate envelopes, small flat rate b...

USPS First Class International Tracking LZ vs UA

I notice a pattern with eBay USPS 1st Class Int'l shipping. Some labels start with the correct 'package' tracking letters LZ, but some start with the incorrect 'package' letters UA, which are desiganted for international letters/documents only. The e...

Return required accidentally closed

I accidentally started a return form for an item that I ordered before I even got the item. After I saw the "return by {date}" I got nervous and closed the return form thinking that I can just open another one. Apparently ebay doesn't allow buyers to...

Resolved! does this qualify as shipped

Just noticed this new thing on USPS Tracking. I use Ebay labels and scan sheet for the postman to scan - is this acceptable under the tracking guidelines we are now under? Shipment Received, Package Acceptance Pending It shows the lot of packages bei...