Shipping

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Resolved! Claim amount for lost mail

Hi. My package got lost by USPS. I filed a claim and uploaded proof of what the buyer paid. The claim was approved. Now I pay that money to the buyer. Package was shipped ground advantage. My question is, did I just loose my items and get no reimburs...

USPS Taking Too Long On Insurance Claim

I sold a 1970s 8mm film projector and shipped it to the buyer by USPS Priority Mail. It arrived damaged. I had the buyer ship it back to me - I paid for the return shipping. Upon receipt of the projector, I immediately refunded the buyer. I found tha...

eBay refund page not working

I have been trying to refund postage to customers but the refund page is just not working. The reason for refund is not there and the rest of the page is 'greyed' out meaning nothing can be entered. This has happened before but it usually clears itse...

Calculated USPS Ground Advantage undercharging by 12%

I sold an item today - 22 lbs 38x18x13 with calculated USPS ground advantage. The buyer paid $133.66 but the label cost is $158.55. This is approximately a 12% undercharge. I checked the estimated shipping cost with eBay shipping calculator and it di...

Combined shipping

I have a buyer that wants to purchase multi items from me and wants to combine. I think I have setup my shipping preferences for combine shipping but the buyer messaged me back and I quote "eBay won't let me just request combined shipping since it lo...

Big auction houses can take over a month to ship items. Why the huge eBay hurry?

Some things need very careful packaging and not everyone can ship to post office every day. Trying to make sellers carefully package and ship to the P.O. the next day is fine as long as they can do it. Most can't. Either the packaging is lousy or the...

Sebring, FL post office misdelivering packages to US 27/FL 98 addressez

Is anyone else having problems when they send packages to an address along US 27 N. or south also known as Florida State 98 north or south? Every time I send a good size package to a US highway 27 S. address it ends up at that address on US Highway 2...

Heads up, 3 UPS rate increases before end of 2024

Ebay announced rate increase August 12th, E commerce posted "surcharge rate increases will rise to $7.75 from Sept. 29 through November 23, and will rise again to $9.95 through December 28, 2024 (just about the time to expect new shipping rates for 2...

Item not arrived on time

I ordered a book and it hasn’t arrived yet

International Shipping Issue

Have had an ongoing issue with eBay related to International Shipping. eBay system has had problems with sales (especially to Canada. The buyers do not see USPS Priority International. I have called about this over a month and a half ago, and still n...

Resolved! Buyer 's not receiving the parcel

The courier company has gone twice to deliver the parcel, but there is an outstanding payment from the buyer and the buyer is not receiving the parcel. I have also sent messages to the buyer and he is not responding.and i think the courier company wi...

Buy from ebay Canada and Ship Internationally

Hi everyone. I would like to buy item on ebay Canada. But the seller doesn't offer International shipping. I browse on internet and I found that Canada Post is able to ship to my country. But I don't know how it works. I tried to find email address o...

Royal Mail recommends not using prepaid stamps for exporting

Incident bulletin from Royal Mail dated 7/8/24 - it recommends for exports with customs form not using prepaid stamps for postage. Here is the link . I assume by buying a label it includes some electronic info necessary for seamless export. Probably ...

Problem with Parcels from the Philippines Bound for the US

Help, anyone! Many of my parcels that I shipped from the Philippines to the US starting towards the end of May are still in transit up to now with most of the statuses of these unchanged or are showing that they have been dispatched TWICE. I read in ...

Resolved! Using eBay Plaine White Envelope for Thick trading card

Have any of you used Plain White Envelope for those thick cards from the 2022 Fleer Ultra Avengers or something similar? I would say the card size is about 100 pt. I just recently started listing these cards on eBay, I selected the 3 oz option.Instea...