Shipping

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USPS delays, losing packages and delivering Labels only

Hi All, anyone else experiencing long delays in buyers receiving their items? I have experienced a lot more than usual lately. Seemed to have gotten worse after the holiday. Also, the label must have came off the package and they deliver the label wi...

Item being returned by USPS for wrong address

Not sure how to handle this...Shipped the buyers purchase and i tend to watch the tracking to make sure of delivery. Well USPS is showing this as an incorrect/non-existent address and the package is being returned to me. I notified the buyer, and ask...

waiting for purchased item from India

Hello. I order a braclet from a seller in India. When i checked the tracking number it just says Label created. It has been since January 11 ,2019 since it has been 'shipped'. Is this normal? I message the seller and he claims it is on its way.

Advice on an Expensive Buyer Return ASAP

Hi, I needed some input regarding a buyer return. This has never happened to me before as a seller and could really use your advice. I recently sold a Supreme Jacket for a large amount of $1312.90 on 1/10/19. A buyer with no previous history bought i...

Help! Return for damage that was DISCLOSED in condition

Hi. I'm a new seller on eBay. I recently sold a copy of Red Dead Redemption 2. the disc had some scratches on it, and I disclosed that in the condition. You could also see that in the pictures. I sold it as UNTESTED and said IT MAY WORK. That implies...

Overseas Shipment To France

I recently sent a valuable package to France via USPS Express Mail International. The package cleared Paris Customs and then no further tracking info is being updated as of Jan. 11. I have asked the buyer to look into it and he has not gotten back to...

60 days is not enough for "leave feedback" timer

Many chinese sellers artificaly extend delivery timer for more than 60 days.Like now i see my item bought on 09 this month not in transit yet, it says its dispatched only .. and estimated delivery time is on 02 october.How can i leave feedback and wh...

Understanding why sellers have a no return policy

I've been on eBay for a number of years. I sell on and off. Mostly low priced items. I enjoy doing it plus the little bit of extra money helps stretch social security payments.Up until now I always wondered why so many sellers had "No Returns" as a p...

Inaccurate delivery tracking

Not sure how to proceed here. I purchased an item ($50 + $16 USPS priority mail shipping & handling) using Buy It Now. The item was never delivered to my address, even though tracking shows it as delivered. After spending a ridiculous amount of time ...

Resolved! Does Ebay have special rates with FedEx or UPS to ship tires?

Does Ebay have special rates with FedEx or UPS to ship tires? And if they do, does anyone know what those rates are? or where to find them on the website? There Seller Help Center Sucks!

Return Request Automatic accept for Not as Described

Long story short. 30 day return policy buyer pays shipping. Sold a camera flash to someone. It arrived to the buyer and they said that the flash was defective. Ebay help files say that if the request is open for a not as described reason then the sel...

Resolved! "Access Denied" - I'm unable to start a return process

Hello all, today I got an item which "Doesn't match description or photos", but when I want to start a return process, after I wrote a lengthy message about everything which is wrong with the item, I click on the "Send" button and got a blank screen ...

Global shipping

There are 5-6 small items I wanted to bid on. The cost of shipping each item through the GSP is $15.00 with added import fees (which by the way DO NOT get charged for at the border) as high as $10.00/item, puts the shipping cost in excess of $150.00 ...

Ebay Feedback

I find it appalling that ebay wont remove feedback from customers who you won't go with their demands. I have noticed that if you pay back customers they dont leave you negative feedback. So you know that feedback is extortion for financial gain. Som...

returning an item

I purchased an expensive jacket last week and its not in the condition he stated it was. The seller accepted the return but its an old address he says and no return postage label is available ... so how do i go about returning it? Thank you