Shipping

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Holiday Shipping Dates

We’ve published the carriers' last days to ship for on-time holiday delivery using the services available through eBay Labels. These dates will help ensure your buyers receive their orders in time for the holidays. You can find the details at ebay.co...

Resolved! Buyer blames us for package disappearing from porch after Post Office delivered.

This buyer also will not go to his delivering Post Office and file trace nor ask his neighbors. We are afraid this will esculate to negative feedback because he wants us to refund in full or replace for free? Any suggestions to smooth feathers or hav...

Sketchy buyer

I recently sold a pair of shoes for a good amount of money and want to make sure that this guy that’s I’m selling to is legit and won’t try to pull anything as he seems kind of suspicious. Apart from sharing tracking info, what do y’all recommend I d...

Resolved! Return Help Carburator + extras

I bought a carburator, that has adjusting tool , filter, hose to cut, and extra primer bulbs. It keeps flooding the motor out and won't start. I know it's defective and put that and eBay gave me a label for return. The hose is cut to length and in th...

Didnt recieved item or money

Last year I bought lamp from seler on ebay that never came and I didnt recieved my money back.I have never expirienced sonenthing like that!!I buy staf on e bay and never ever happened that.

Shipping Labels Work-Around for USPS Priority Mail Small Flat Rate Box eBay Programming Error

I'm a Power Seller who's been on eBay for 20 years and formerly worked as a Q/A analyst for a software company so I'm offering a viable work-around for a recent eBay programming glitch which affects your sold listings with the USPS Small Flat Rate Bo...

Seller is not providing me with item tracking number

Hello, the item has been shipped more than a week ago and no tracking number was provided, i contacted the seller twice and he seems to ignore my request for to provide one, how can i report him or force him to act like a human being and actually res...

Resolved! Ebay i was not expected that remorse reason will be part of eba " i ordered by mistake" what a joke?

its seems ebay is becoming more like amazon, ebay has added same additional reasons what amazon have and as result, returns are increasing :(, does it make sense to put this return reason " i order by mistake" ? ebay has no one click buy option like ...

USPS Is Sending Package to Wrong Address?

I recently purchased a Montblanc pen. Yes, the expensive fountain pen that runs $300. I got this one used for a very good price, so imagine my frustration when I check on Informed Delivery... and USPS is trying to send it to Lititz, PA and not my own...

claiming a refund

claiming refund

dell hasn't still met my request after 3 months and still waiting

I purchased a desktop and a monitor from dell Australia in late February 2019. I attached a note to each item that the invoice be made to another person. I received the items but the invoice was made under my name. after making calls to dell I spoke ...

Ship through eBay Global Shipping

I am using ebay Global Shipping For Shipping my Products worldwide, how can i pay eBay global shipping invoice, where i can get the invoice?Thank you

Resolved! Seller wants me to return after she ignored return request

Hi I bought a pair of shoes. They arrived and were not as described. The seller agreed and said in a message 'return them'. I started the return request and bugged seller to respond, but she never did.After her window expired I contacted eBay who clo...

error msg: Please enter a valid value for package dimensions

I am shipping international first class package from USA to Canada but keep receiving the error message: "Please enter a valid value for package dimensions." My dims are 19" x 15" x 1" and 8 oz. Total package is 35" and the max is 36". What am I doin...

Item Specific Auto Fill Issues

Why does a shipping amount "automaticly" appear on my listing, where I say: Buyer adds exact shipping? The guesstimates are way off!

where is the medium flat rate box when you go to print your shipping label

I listed my item to be shipped in a medium flat rate box. When my item sold and I went to print out my label though Ebay it didn't have a drop down to use the medium flat rate box. The only items listed were the flat rate envelopes, small flat rate b...