Shipping

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Shipping delays

I ship hatching eggs to my customers. Due to the nature of hatching eggs (they can not be held too long in stock before fertility rates drop). All of my customers want fresh eggs, as fresh as possible, so when an order is placed, it reserves a place ...

Resolved! Package stuck at usps facility in Jacksonville florida?

i ordered the item from ebay on september 4th and on the 5th thats when it said it was shipped now the item was coming from califorina to illinois idk why they sent it to jacksonville florida right before a hurricane and now the package keeps saying ...

Resolved! Return Requested

We'll send you an email when the seller responds to your request. If you have not agreed on a solution or the seller has not responded by Jan 17, 2019, you can ask us to step in and help.If you and your seller need more time to work things out, your ...

LA VENTA ERA EL PRECIO DEL PRODUCTO MAS EL COSTO DE ENVIO Y NO ME DAN EL NUMERO DE SEGUIMIENTO

COMPRE UN PRODUCTO Y EL COSTO FUE MAS EL ENVIO HE ESPERADO 1 MES A QUE ME DEN EL NUMERO DE SEGUIMIENTO Y NADA NO LO TIENEN, ME DICE QUE EL ENVIO NO TIENE NUMERO DE SEGUIMIENTO??? Y NO ENTIENDO PORQUE ENTONCES ME COBRARON EL ENVIO...NO TENGO FORMA DE ...

Resolved! How long does it take for shipping to start after the payment made

Seller is known to lie about items being shipped

I bought from a seller until realizing a few days after when doing research that the seller lies about items being shipped and never ships them. What do I do? Am I too late to cancel the order?

Shipping from a seller to a buyer...

I have noticed that sellers don't package their items they sold properly lately. In fact often times I recieve an item I bought and it comes broken from improper packaging. Even when I tell the seller to pack the item well, they simply ignore or don'...

Shipping Tortoises: Fedex Smartpost and DHL

With the new (relatively speaking) Fedex Smartpost and DHL agreements in place with the USPS, Sellers are trying to reduce expenses by utilizing these shipping methods on the back of these two tortoises. Ultimately this is hurting the Ebay experience...

Resolved! New 2019 USPS Postal Rates Details for All Sellers Needed Pronto!!

alan@ebay Good Morning Alan January 27 is just around the corner and the new 2019 USPS rates go into effect. It would be very nice if eBay sent out an announcement with links to the specific changes - the average rate increase(s) is meaningless to mo...

Resolved! Buyer gave incorrect address

Buyer made an offer, which I accepted. Paid via PayPal, and I shipped using ebay. However the address he used was incorrect. Here is the tracking, it's strange. Tuesday, Jan 15, 2019 4:22 PM MIAMI INSUFFICIENT ADDRESSTuesday, Jan 15, 2019 4:17 PM MIA...

Government Shutdown or Ebay Shutdown?

Seeing that I am international seller with my main client base in The USA. I discovered although USPS is working even with the shutdown in place. The TSA is on A skeleton staff at the moment meaning that most incoming international parcels to the USA...

help is needed

I have two cases related to the order of the goods. sellers return money, but do not want to compensate for lost time. how to make them?

I made a boo boo

I put the wrong label on the wrong packages so two of my things went to the wrong people. Both customers have received the packages. What is the best way to get new labels to them or should they send them back to me so I can reship?

Ebay Gift Card Credit Lost

I just spent way too much time going back and forth between ebay and paypal who were pointing the finger at each other for a return of a gift card. Turns out, it's an ebay giftcard that ebay issued a refund on and they have no idea where the money we...

Recent problem with USPS shipping.

Lately within the span of a week and a half I've had 3 shipments through USPS not arrive on time. Two first class and one priority two of which were never scanned and I opened a case on the priority one it and it was just now delivered, almost a week...