Shipping

Forum Posts

Sorted by:

Problem with resolving return of an item

Hi, I have recently purchased an item from a seller on ebay. The item sent to me was not the one described and I have made a return request. The seller first made an argument that the mistake was made by me, but after I have told him that I will ask ...

Delayed package

Hello..I bought an item and the user send me this: <>.The problem is i dont know which of my post o ffice in my city receive the package.I am from Athens Greece.Thanks in advance

Resolved! Missing your Delivery?

Are you missing your delivery? You make a purchase on eBay. You check the shipping and Yes, the seller has provided a tracking number and a projected date of delivery. The delivery date comes and goes - you check on eBay and follow the tracking. It s...

Been shipped aready -Your eBay listing has been removed: Adult Material

I sold others so why would they tell me this after it's been sold and shipped.

Resolved! USPS missing return, questions.

I bought an item which broke within a week of purchase, opened a return, and seller agreed to a refund upon return, eBay sent a USPS Priority Mail shipping label. I printed out the label, placed it on the package, and scheduled a pickup at my address...

Buyer return

This is more of a comment than a question. I sold a small glass desk sculpture. Packed very good. The buyer said it was broken and they wanted a refund. I asked twice for pictures of the damage. No response. Anyway, I approved the refund and sent the...

NO RETURNS

Dear ebay thanks for reminding me to change all my listings to NO RETURNS. Ebay forced me to change all my listing to NO RETURNS. Remember all they want is money. They want to force people to add shipping and returns into their prices driving the pri...

Seller Sent Wrong Item And I Cannot Return.

I purchased a High Definition IPS laptop display panel to upgrade my unit. I spent a lot of time researching the exact panel and bought the specific model number. The seller sent the entire laptop lid with panel inside. I was able to disassemble the ...

Who files an insurance claim?

If I sell an item on EBay and ship with insurance if the item arrives damaged or gets lost do I file a claim or does the buyer? Does the money get refunded to the buyer and I'm left with the mess? I put terms in the auction that I'm not responsible f...

30 and 60 days return and hidden 14 days returns.

It is mind bugling to accept and adhere to 30, 60 days return policy. E-bay talks about 14 days also but the option is never available when listing items. When a buyer chooses something to purchase, it is not like was a gift and did not know what the...

Seller gave me a tracking number but never shipped the item

I would appreciate any insight as I seem to be going in circles with Ebay. The seller gave me a tracking number and told me I would have the item two weeks ago. Here is the tracking info from the USPS website Pre-ShipmentJanuary 14, 2019 at 6:13 pmSh...

Question about calculated shipping

We have never used calculated shipping until now....starting to put a few listings up with that but here is my question: Do I have to create two separate policies, one for Priority mail and one for First Class? I was putting 11 oz in for an item and ...

SHIPPING DELAYS DUE TO SEVERE WEATHER IN MIDWEST

OK eBay - please stop putting little red warnings on my orders page stating that I am late shipping out items. There is NO SHIPPING here until at least Friday 2/1/19 due to severe weather conditions. As a matter of fact, USPS and other shippers CANCE...

Seller shipping methode asking for fees

Hello,I recieved a call from DHL Morocco and they told me that if i want my product i should come to the airport to take it and it will be 20$ fees and if I want it to be shipped to my home adress i will have to pays 70$ even if i paid for the seller...

Item damaged in shipment

I just received a package that was for a lot of items. One of the items was damaged in shipping. No other items in the lot were damaged and no damage to the shipping box. I messaged the seller to let them know and they responded to contact USPS. I ca...