Seller News: June 2025
Keep your sales momentum strong this summer with our latest updates.
Keep your sales momentum strong this summer with our latest updates.
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Hello,I recieved a call from DHL Morocco and they told me that if i want my product i should come to the airport to take it and it will be 20$ fees and if I want it to be shipped to my home adress i will have to pays 70$ even if i paid for the seller...
I just received a package that was for a lot of items. One of the items was damaged in shipping. No other items in the lot were damaged and no damage to the shipping box. I messaged the seller to let them know and they responded to contact USPS. I ca...
Hi, I sold my used lens on eBay. The buyer complained that I didn’t include a lens hood which normally comes with the retail version when bought new. But the thing is, I listed exactly what was included in the sale with pictures and nowhere did it sa...
I bought a book from one of the big book sellers here. It didn't arrive. I waited a week past the estimated delivery date and asked for a refund, which the seller granted within 2 days (the book disappeared into one of the big sorting centers and sho...
It is mind bugling to accept and adhere to 30, 60 days return policy. E-bay talks about 14 days also but the option is never available when listing items. When a buyer chooses something to purchase, it is not like was a gift and did not know what the...
On Jan 19 I purchased a 4 pack of coin cell batteries for $3.99 and seller sent me an email that it was shipped on Jan 22 via USPS First Class Mail. But seller did not provide a tracking number. Estimated delivery was Jan 28 but there is no tracking ...
called ebay and they said call usps. USPS is 1 hours wait I'm on hold with usps right now so figured I'd ask here too.I sold something from the US to Norway straight up with USPS padded flat rate priority mailer (not GSP), shipping cost the buyer $35...
Did some posts on here the other day about a buyer buying 3 of my listings on a buy it now and after I gave her free shipping and shipped immediately she put in a return request saying I sent her the wrong items. I had 3 listings with each one having...
I was sent an empty box and because they had a tracking number for the empty box, They don't have to give me a refund. I am out $54.99 for nothing. How does the ebay guarantee work if they give a tracking money and no one refunds my money?
Tried 3 times to enter information into Resolution center to get refund and it says Oops something went wrong try agin. Help.
Okay, so, I have already sold three items to three different buyers, and I need to add shipping cost to those items; I've already informed the buyers if the mishap, since I didn't include shipping in the original pricing but should have; it was my ow...
Hi! I've asked a buyer who has started a return and asking for refund for some pictures of the supposedly damaged item but it there seems to be a problem with sending attachements - buyer claimed he has sent them twice but I haven't received nothing ...
Customers from Canada requesting refunds for items not received. Canada Post issues this statement recently (see attached photo). While we can understand that the customer is frustrated, why should we, the seller, be penalized for unionized postal di...
Has anybody else had packages that they didn't receive and were shipped by ZNLOGIC? I'm recovering from knee replacement so I am home all the time. The tracking for my package states it was delivered on 1/16/19, but it wasn't. Seller is no help. Won'...
We use Stamps.com because we sell online through other venues in addition to eBay. This past Monday, after updating the application in line with new postal rates, we shipped out two guitars. On the page where we input the shipping details it came up ...
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