Shipping

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Resolved! DHL shipping within US

I have been purchasing text books from various sellers, who list they are shipping USPS, usually media mail. After the item ships it's a dhl shipping number. I hate dhl , and their customer service is zero. I just want to know if this is the new norm...

"Sorry, we could not load FedEx services"

When I tried to ship a package using Fedex, I got the message "Sorry, we could not load FedEx services". Has anyone experienced the same problem? I was able to select between USPS and Fedex before without any issue. Thanks!

Global shipping program

I sold and shipped an item to a buyer in Germany using the Global Shipping Program. The buyer contacted me to say that he did not receive the item even though it was marked as delivered. I called eBay and they told me that delivered in this context m...

Fake tracking number?

have made a few purchases over the last few weeks and I'm noticing a scary trend of fake tracking numbers being provided by Chinese sellers.first was an Australia post tracking number you click on the number all you get isTracking details provided bu...

Reimbursement from a FedEx claim

I recently had a return due to damage caused during the FedEx shipping. I returned the sellers full amount including shipping and then filed a claim with FedEx. I was not sent the claim amount but 8.00 less than the shipping amount. I called and was ...

Resolved! I sold a samsung phone as "not working/for parts only". Buyer wants a refumd because it "doesnt work

I sold a samsung phone as "not working/for parts only". List price was $60, sale price, $40. I told the buyer, specifically, in a message, that I dropped the phone and the touchscreen was unresponsive. I said,"it's nonfunctional, and Im sellimg it - ...

Returning a defective laptop screen, but no updates?

Hey all - I shipped back a defective laptop replacement screen on January 7th. It was broken when it arrived to be, so I sent it back for a refund. It was sent back through UPS and the last update shows it was in Lachine, Quebec on January 8th (I liv...

USPS attempted delivery. 'It is being held while the addresse is notified.'

I live in NL and ordered a package from the US, and the tracking is confusing me. How can USPS say they attempted a delivery at my location if they do not operate here?Also, supposing either USPS or NL Post did attempt the delivery, I was at home and...

Resolved! Can I ship without using eBay's options?

I work for UPS. This means that normally, I can ship cheaper from my center than the options ebay wants me to pay for. I can go to work, box packages up, and create a shipping label and have it out the day someone ships something from me. The problem...

Counterfiet item: Ebay goes with %50 money back and return shipping instead of full refund

So... I accidentally bought a counterfeit item (GTX 1060 which ended up being a 550TI) and asked for a return.The seller offered a 50% refund and required that I'd have to ship back (to Asia). I asked eBay to step in- hoping that they'd rule the item...

Buyer used item and now wants a refund

I sold 2 brand new Seresto Dog Flea Collars to a buyer who put them on there dogs for a week and now claims they are defective and don't work and wants to return them for a full refund. I won't be able to sell these items once I get them back because...

USPS Worker Stole Package

Hey all, Recently I shipped out a pair of shoes (Adidas Yeezys, a very expensive pair of shoes) to a buyer in New York. I believe that the postal carrier has stolen my package, quite possibly due to the fact that when I taped my box shut, the flaps w...

Unreceived item scam

Hi community, I am having an issue with a scam buyer. He made the order to a forwarder address (we didn't know it was a forwarder address as we are new to selling on eBay) and when the package was delivered he started an unreceived item case. However...

Buyer Harrassment and Feedback Ruined When Refund Was Granted

So ready to throw in the towel on ebay! I've been buying and selling since 2001 on here. Ebay has changed the rules so many times I can't keep it straight! The buyer holds all the cards and sellers are no longer able to have any say in returns or fee...

International shipping

I asked a question the other day but never got any help. Someone simply asked me if I had certain boxes checked.I have a bid on one of my auctions. The auction ends tonight. I noticed the buyer is based in China. I do not do international shipping. I...