Shipping

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I made a boo boo

I put the wrong label on the wrong packages so two of my things went to the wrong people. Both customers have received the packages. What is the best way to get new labels to them or should they send them back to me so I can reship?

Ebay Gift Card Credit Lost

I just spent way too much time going back and forth between ebay and paypal who were pointing the finger at each other for a return of a gift card. Turns out, it's an ebay giftcard that ebay issued a refund on and they have no idea where the money we...

Recent problem with USPS shipping.

Lately within the span of a week and a half I've had 3 shipments through USPS not arrive on time. Two first class and one priority two of which were never scanned and I opened a case on the priority one it and it was just now delivered, almost a week...

Reporting an issue with a buyer

hi I sold a computer to a buyer in Greece and shipped the device and it was well packaged. Where the shipping was economical and delivery time between two to three weeks and after shipping the device you added the tracking number. Ten days later the ...

Where is my money

I no longer have the card and I don't have my refund

Resolved! Shipping

Why do shippers say the item has been shipped? When it's not really all they did was make the label for shipping. I consider shipped means the item is at the shipping facility.

Buyer wants shipping address changed AFTER label printed and money pulled out of PayPal account

Another dreaded case of a buyer not having changed an address after moving. I just received this: "Hello! I bought the (item), and it was only after I purchased it I realized I did not change my shipping address on my eBay account since I moved. Is i...

Media Mail vs First Class Mail - Advice needed

Hi, I sell CD's and have been sending them USPS first class. It has worked out great, most get their CD within 3 days and I think that has worked to my advantage. I used a flat shipping amount. With the new increases in first class especially with Zo...

Resolved! Here is why orders always get late.

I always get a good laugh out of FedEx tracking. It never seems to take the most direct route. Here is an example, of my package from New York, that I've been waiting a week for. It's started out good, it took a straight shot right into Chicago. Then...

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Bulk shipping - No FedEx option, Why am I only getting options for USPS?

I'd like to use bulk shipping to combine two items into one shipment (the bulk shipping tool gives an option to combine shipments, I don't know how to do it otherwise). I don't normally use the bulk shipping tool, but I.m confused that the drop-down ...

Ebay Tracking not Updating about Delivered Package

Hi, I was hoping someone from ebay could help with this glitch. I sent a package with FedEx and according to the FedEx Tracking site it was signed for (by the buyer) and delivered about 8hours ago, however this delivered status has yet to be updated ...

Resolved! Past deadline return label

Long story short, item arrived damaged. Seller has 60 days free returns. I made a mistake by filing the request too early and missed the deadline for return. Seller automatically closed the case. I contacted seller and they still agree to refund when...

eBay deceptive 3 day shipping tactics

So eBay has long since advertised sellers with guaranteed 3 day shipping with better priority, and I specifically purchased a couple items knowing I would need it within 3 days. eBay, however, keeps defaulting these orders to slow 1 week+ shipping. I...

Problem with seller shipping

When I made a purchase the seller sent the item without a tracking number. However, after I opened a refund case for late delivery and he gave me my refund he then sent me a message with a tracking # and it says that it is in the last step before the...

USPS shoebox international?

I am trying to ship a pair of shoes to Germany. Is it possible to use the USPS priority mail shoebox to ship internationally, or is it only allowed for domestic shipping? I went to the USPS office today, but for some reason they said they did not kno...