Shipping
Get the answers to all your shipping questions with advice from long-time sellers.
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Forum Posts

Damaged package to Canada through gateway

I shipped a $75 item from the USA to Canada, but while it was in transit to the eBay gateway, Canada Post went on strike. It was delivered to the eBay gateway, apparently without damage, but by the time it eventually (2 months later) got to the buyer...

ebay Standard envelopes not being marked as delivered

I just started selling on ebay and i have had a few shipments i’ve sent out show up as not delivered, but have received positive buyer feedback with pictures of the card i sent proving they’ve received it. how do i get these packages marked as delive...

Shipping labels cancelled

I purchased some labels, canceled them because my product falls in the hazmat category, and then generated new labels.I want to know when I will get my money back for the canceled ones.

User avatar by Explorer
  • 207 Views
  • 4 replies
  • 0 helpful

Buyer’s item at PO, asking for shipping receipt to pick up

This was shipped via USPS Ground Advantage. Tracking shows “Out for delivery”, then “Available for pickup” a few hours later. Buyer lets me know, and asks for a “shipping receipt” to pick it up, which I’m not sure is something I can give them. AFAIK,...

I sold an item on Feb 3rd, and today ebay dinged my account for not mailing it on Feb 3rd. WTH?

I sold a DVD Feb 3rd, at 3:21 PM. Most of my listings I've selected 2 business days turnaround, every once in a while I'll find a one business day listing I forgot to update. But I have NEVER done same-day shipping. I go onto ebay today to start pack...

Shipping Concert Posters

Hi! I have a few concert posters that I'm looking to sell, but I have a few questions. In looking for tubes to mail them in, it seems like most of them are only sold in bulk and I would be getting way more than I need. Does anyone have recommendation...

User avatar by Rising Star
  • 221 Views
  • 4 replies
  • 0 helpful

Orders from China

I hope my Lycanroc plush won't be delayed USPS temporarily suspends accepting packages from China and Hong Kong

User avatar by Visionary
  • 115 Views
  • 0 replies
  • 1 helpful

Buyer Address Issue

I have a buyer that just messaged me, 6 days after the "Delivered" date, and claims that the item I shipped to her was shipped to the wrong address and was delivered to a vacant commercial building close to her. She states "I wasn’t paying attention ...

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