Shipping
Get the answers to all your shipping questions with advice from long-time sellers.
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Forum Posts

Virtual item as delivered

I've delivered a virtual item and theres no physical package but it's still saying i need to have it delivered, did i mess up by marking it as shipped or should I contact the buyer or ebay support?

User avatar by Pathfinder
  • 243 Views
  • 9 replies
  • 0 helpful

Resolved! Cancelled Order

I had to cancel an order that was sold during my mom‘s estate sale, I didn’t realize it had sold so I purchased a shipping label. Now I’m having trouble canceling it. So basically I’m paying for something I didn’t ship and I can’t find the label to c...

User avatar by Pathfinder
  • 168 Views
  • 3 replies
  • 0 helpful

shipping

all the posts are over 1 year old and ebay has changed all the rules they are quick to charge what a seller is charged but slow to say why ... no wonder ebay is loosing sellers if you sell on ebay good luck as ebay with all the new rules is making mo...

Sellers, Please Respond If You Had A Similar Situation Using eBay Shipping Envelope Limited Tracking

This was an email sent to eBay, in regards to negative feedback received from buyer, claiming they did not receive their purchase. Please let me know if you have experienced a similar situation and if you were successful in having negative feedback r...

Free shipping

Help! When I list an item, eBay gives me only two shipping options; local pickup or the calculated shipping. It won't give me any other options such as free or customized shipping cost. What am I doing wrong?

Ebay Standard Envelope idiocrasy

Does anyone on here know how to get in touch with Ebay management. I have had several conversations with Ebay "techs", which has been a total waste of time. The issue I've had has been with the "Ebay Standard Envelope". Ever since I started using tha...

User avatar by Adventurer
  • 183 Views
  • 4 replies
  • 0 helpful

Resolved! eBay Standard Envelope Inconsistency

First off, I’ll start by saying I love eBay as it’s a great platform for small time sellers to have a platform without paying for a store front, overhead, etc. With that being said, I sell a lot of trading cards, from expensive cards to inexpensive c...

Shipping labels

I shipped my return a week ago but never entered the tracking number into ebay because I didn't realize I needed to do that. I just marked it as shipped using the tracking number on the return label visible online when I clicked print return label. I...

User avatar by Explorer
  • 133 Views
  • 1 replies
  • 0 helpful

eBay Discounted Rates are Off The Rails

This may end up to be a bit of a rant, so apologies in advance. I'm trying to work through my shipping policies and ebay seems to have broken something. For a good long time, UPS Ground Saver ebay rate and customer rate were the same. Not a problem. ...

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Late shipping

Many times a late shipment is not the sellers fault, but ebay goes by scans and AI so many people get negatives and dings on their account. If a package is dropped off in time then what happens after that should not be the sellers fault, but not to e...

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