Shipping

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Tracking Details

Hi all, The Shipping team wanted to share the following information from the issues with tracking not being updated. "We are aware that some sellers are seeing tracking details not update automatically to orders after purchasing a label. Our team is ...

Resolved! Help setting up shipping settings

Hello, I am selling records. Can I set it up where a person buys a record and shipping is $5 then each additional record is an additional $1? I know I can do combine shipping but I am just wondering if there is an easier way to do it. Thank you!

Item I shipped to Customer Says "Out For Delivery" Five Days Ago

I shipped the item to the auction winner the day after they paid. I was following tracking and it was all looking good until the estimated arrival day (Aug 9th). On Aug 9th it arrived at the buyer's local post office and said "OUT FOR DELIVERY" that ...

Setting indiviual shipping costs? (I’ll explain)

I’d like to set my shipping costs for $5 for each item (PSA graded cards). For some reason, every time I try and set a fixed cost, it only gives me the option to set, and then I’m responsible for the rest of their shipping costs if they buy more than...

tracking shows delivered buy buyer says not received

I recently sold an item and the buyer is saying they didn't receive it. I mentioned to the buyer that I would have to open a USPS investigation and attempt to locate the package first as we can't just give refunds out on items that show delivered. Th...

Return an item through a Return Case

I purchased a faulty item. I asked to return the item and won the case. I have yet to receive the shipping information to return the item. When should I expect to receive this information to return the item? Do I wait for Ebay or just send it to the ...

Resolved! Does ebay charge 13% on shipping if I ship directly from the post office?

Recently started selling on ebay and found that purchasing shipping thru ebay was very easy, and understood it was much cheaper than purchasing OTC at the post office. But when I sold a heavy book for $3, shipping was ~$10, making the total price $13...

International shipping without tracking number

Hi, I'm new to selling on eBay and recently I've sold an item to a buyer in the US (I'm in the EU) and my post service doesn't provide tracking numbers for economy shipping. the buyer paid and received the item but I haven't got paid and I'm wonderin...

Resolved! Combined shipping rules/profiles

I have been sending out revised invoices in the past, but I was hoping there was a way to automate them. All of my items are the same size (comic books), but I am restricted by the weight and stacked height. Items 1-3 can ship together for $6, but on...

FedX Crooks

Every single time I use FedEx I get an adjustment that's out of this world high. Anyone else have these issues? It's been going on for a year. Not a dollar or 2. Like double. eBay needs to find a resolution. I call everytime and an open a dispute. He...

Aquiline shipping and tracking beware!

Aquiline shipping is part of some scam going on with eBay. Best I can figure out is its all about getting buyers to keep hitting the Aquiiline tracking site to sell advertising. I purchased an item a fake tracking number satisfied the ebay app. So no...

Resolved! Please use either UPS or Fedex until USPS sorting facilities can get back on track

As a resident of the state of Georgia, I am aware of the unresolved delays going on at the Palmetto Georgia facility.I had to do something.Although I am currently a buyer and not a seller, I reached out to Ebay and chatted with an agent to see if the...

What is "informed delivery"?

This is a new one for me. What is "informed delivery"?A buyer emailed me today...item mailed March 10th. Seems like a long time to hear anything about this.But it was going to Marietta, Georgia....is that currently the new "limbo land"?Here's the cre...

When is tracking late?

Thought someone might answer question but haven't seen it.Item says when item needs to be shipped:Seller using eBay shipping label of course eBay can see shipping is late. Seller using USPS shipping or whoever...marking item shipped(supposedly shippe...

USPS Failure to Scan after package pickup

I am getting a few packages out of a batch that do not get the initial scan from USPS. Others in the same batch get scanned and delievered. USPS is apparently in a real mess. How can sellers be held responsible when USPS fails in their service and eB...

Printing 4 labels in 1 page

Go to Word or Power point open a page 8.1 X11 on portrait Select insert then Text Box format the Text to 4.50 W and 5.50 H fill the page with 4 text's save as a template, them copy the label and pasted on the text you wanted to print