Shipping

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Resolved! My package was sent to the wrong address

I ordered Doc Martin series and the item was sent to an address in Florida. I have no idea how the address got in my account. I do not know whose address this is. I am trying to get a hold of eBay to explain what is going on? I feel that my account w...

Resolved! Sellers delay shipping

Recently, I have won several items that have been delayed to ship. I pay for all items immediately, many with shipping (and handling) charges. While eBay states an estimated delivery date for all, sellers either: 1) wait to ship for 3-5 days after pa...

I sent a package via FedEx SmartPost ground parcel. It got stuck with FedEx. How do I file a claim?

I sent a package via FedEx SmartPost ground parcel. It got stuck in transit at a FedEx facility. The system says that I called before and that my package did not move since then. The package was shipped on 24 March. As of 4 April, it is sitting in a ...

How do I determine combined shipping refund amount

Already paid. Shipping combined but I don't know what the difference is and what fees may or may not swing both ways? I always end up guessing and refunding more than it could possibly be in hope the frustration time drain stops. Help appreciated.

Ebay Standard Envelope Shipping Policy

I'm not sure if anyone else had the same issue for Ebay's standard shipping when adding to the new "business policies, but if you select calculated vs. flat rate it will not work. Domestic US shipping fails to load correctly when anything other than ...

International Shipping

I sent a box with 9 stone carvings in it to the UK. The customer received it and told me that half of the carvings were broken (showed me photos of the broken items) and that all of the items were removed from the box I sent them in and packed each o...

Seller Habits

I Ave been an e-Bay member since 11/99. I have literally spent thousands of dollars over years. Now that I will be 81 in less than 2 months. I have cut way back on purchases. My 43 year old shudders every time I buy a card, for obvious reasons. My “g...

Resolved! EIS Global shipping Centre In Illinois - contact info needed

I am looking for the phone number or email address forEIS Global shipping Centre In Illinois110 Internationale Blvd.Glendale Heights many thanks

Seller Shipping Paid

I’d like to be able to report how much I actually spend as a seller on shipping. When I run the reports, it only shows me what a customer has paid in shipping. What report will show me what I have paid to eBay for shipping. I typically go item by ite...

Resolved! UPS Ground Saver is more expensive than UPS Ground?

Over the past several months, I have found that UPS Ground Saver is more expensive than UPS Ground, and this has also been true with UPS 3 Day Select on some occasions. Does anyone know why this is the case? When I ask this question using AI, I'm tol...

Messed up on the shipping calculations

Hi everyone — first time eBay seller here and I need some advice. I messaged the buyer to explain I miscalculated the shipping weight. USPS won’t accept packages over 70 lb, so I told them I’ll ship via UPS and I’ll cover the extra shipping cost (no ...

Resolved! How do I avoid shipping adjustments weeks after the item has been delivered?

I have been selling on eBay off and on since the beginning. Just recently I have been hit twice with shipping over charges which I didn’t even know was a thing. Once from FedEx and another from UPS. I went from never hearing about this to having it h...

Resolved! Thinking of listing a 3' x 2' bookcase, how to figure out shipping costs and best way to ship it.

Other than the shipping calculator on eBay, what is the best way to determine the cost for shipping a large object and the best carrier? Do I need to take it to one of those packaging stores and have them package it for me (and get the total weight f...

Shipping Charges

I shipped a chair I sold on ebay, I have sold these before but its been a long time, I may have used freight back then. I paid $263 for shipping. Now 3 wks later I received notice of an adjustment to my shipping and an overcharge fee, original dimens...

Shipping and delivery

Pls can someone explain how shipping and delivery works. I want to know how I can use Amarex as my courier and also I want to know how Amarex will come to place and pickup the product and deliver it to the buyer