Shipping

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Possible merchandise exclusions to the new return policies ebay keeps trying to force on us ...

Like many of you, I keep getting these emails from Ebay that state the following: "Some of your listings need to be updated in order to comply with eBay policies or security changes. What do you need to do?We’ve identified the listings that need to b...

New item dispatch page

The new dispatch page where you just click each line once to copy it, good idea, but as usual not fully through through.I copy these lines into a couriers booking form, so firstly you now cant copy part of a line, only the full thing, which means you...

New ridiculous postage prices...the begining of the end for ebay

$4.49 to mail a 4.5 oz first class package from western New York to Ohio. If it was 12 oz would it cost closer to 8? Shame on the USPS for the absolutely ridiculous prices they've come up with!

2 tracking numbers for one item

I recently sold an item and accidentally purchased two shipping labels when I pressed the back button. I called my bank and they removed one of the transactions from my bank statement. This is was I had already dropped off my item to ship. Well now w...

I didnt get my product.

I didnt get martiderm ampule that I ordered. And I wonder when I can get it

Buyer wants to return items he’s had for 27 days because it “arrived broken”

I sold a vintage factory sealed Vac-Man toy to a 0 feedback buyer. That’s where the value is in this toy...factory sealed, never opened, never played with... It appears they opened it and have played with it for 27 days! Then the pump that comes with...

Resolved! Use priority mail flat rate label on a different brown box

I had a bit of trouble of shipping because apparently i didn't even notice my shipping was selected to first class instead of priority mail. So after I have set to use priority mail, if a buyer, buys a item, and I print the label, could I use any of ...

Shipping prices lower than calculator

Is there a glitch right now with shipping? All of my items are lower than the calculator shows. I just want to make sure we don’t get back charged for the difference later. It’s done this since the USPS update last week.

Buyer gives wrong address

My buyer opened a case when they did not receive their item. I posted it to the address he provided and printed out a postage label from eBay labels. He confirmed his address as 155 followed by street name. I sent a replacement. He says he hasn’t rec...

FINAL VALUE CREDIT FEES;

I now understand why ebay does not put a REQUEST TOTAL FROM SELLER in the cart. When you issue a buyer a partial refund on shipping, ebay does not credit you the 10% they originally took from you on that amount you refunded the buyer. What a rip off ...

international shipping

internatonal shipping is very bad......your high priced items are stuck in customs for months...and the buyer gets refunded....you never get your items back from the post office even if it is returned. the post office wont answer the phone... whats u...

Seller doesn't respond, eBay "can't" step in

I bought 2 of the same item from a seller last month. I spent 266+266 dollars, the listing for the item was immediately removed and they don't reply me anymore. I have a return open case on it because it was the only option eBay allowed me to. Seller...

Question about refunding a purchase.

I was scrolling through my purchases recently and didn't realize that my previous purchase wasn't refunded. I purchased a monitor and the seller's account was closed and the item was deleted. I thought I was going to get a refund by default or whatev...

2 Tracking Numbers on 1 package?

I sold an item through eBay's global shipping program with UPS. I added the tracking number to the order and for some reason now there are two different tracking numbers for the shipment. One has no tracking updates other than tracking number provide...

Resolved! return request

dear community members i was buy a Mazda cx-9 navigation SD card from UK ,in December, but this card is not match with my car, so i create a return request on eBay ,and also try to contact seller on 13 January 2019 but still not get proper reply from...