Shipping
Get the answers to all your shipping questions with advice from long-time sellers.
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Central US Tornadoes

Seller Protections are in place for sellers impacted by recent tornadoes and severe weather. Our thoughts are with the communities across the country that have been impacted by recent natural disasters. Many states in the central region of the countr...

How can a buyer get the item and refund back? Ebay was no help at all!

I sold a item to buyer, and when he received the pair of brand new nikes he said they were cheaply made and he wanted his money back ASAP. I told him im sorry your unhappy with them, and he asked for a return. I said sure but its listed that he has t...

Possible Scam via Return

So I sold memory modules for a PC, a set of 8 for a total of 32gb. The buyer submitted a return request saying the items are defective and not working. I send a question asking him how are they defective? They say that the computer won't boot up and ...

Printing USPS First Class Labels for Envelopes Through eBay

For years now, I have been selling an item ( a fabric patch), that fits into a regular 6x9 flat envelope and using stamps to mail them (two items is still less than 1oz) within the U.S. and internationally (currently $.55 domestic and $1.15 internati...

User avatar by Not applicable
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  • 5 replies
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Cancelled items

Okay so I've been using eBay for years and I've never had this problem before. I've been attempting to order the same item since November and every time I do it gets cancelled. I order it from different seller every time and somehow it always gets ca...

USPS Unbelievable Rate increases for First Class. (10 oz) from east coast to west 35% increase!!!

First class packages are now based on regions like priority mail. USPS is doing this in addition to an approximate 12% increase in first class pricing. A 10 oz. package (first class) going from the east to the west increased over 30%. This is crazy. ...

Paid for Expedited Shipping (USPS Priority Mail), item shipped about a week later with UPS Ground?

Hi all! First time posting here - I purchased an item from a seller on eBay and the only option for shipping was Expedited Shipping (USPS Priority Mail®) for around $20 - the item itself is about 6 pounds (according to the tracking number) and is pre...

User avatar by Adventurer
  • 2581 Views
  • 27 replies
  • 1 helpful

Lost Package - Does Ebay Seller Protection Cover This

So does ebay seller protection cover , packages that are lost and shipped thru ebay ? We have a package that was shipped on December 30th, It was in transit and was in a facility in Mass, and disappeared . Of course, claim was filled, we sent the tra...

Resolved! BUYER REFUSED PACKAGE, NOW IT IS LOST AND EBAY PAYPAL HOLDING FUNDS

I sold a very rare littlest pet shop on Nov 15th and mailed it on the 16th, it was pricey and the buyer gave me bad vibes from the begining, even before purchasing (begging for the item). She lives a few hrs away and received notice on the 18th that ...

User avatar by Adventurer
  • 3352 Views
  • 77 replies
  • 1 helpful

Can't track package with SpeedPAK

Dear eBay Community forums,I've ordered a package from ebay on Jan. 29 2019 and I've receiveda tracking number, but I can't track it on the eBay website, nor on any otherplatform like 17Track, Aftership, etc..My tracking number is: ID18854892099036CN...

What happened to Ebays print a shipping label page?

I get the message form Ebay saying, Good news, your item has been paid for. I click the Print a shipping label box and it goes to https://pages.ebay.com/sellerinformation/ship-smart/ebay-shipping-partners/printupslabels/index.html which is the generi...

User avatar by Guide
  • 463 Views
  • 2 replies
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Returns Beyond 30 Days

I sold a pair of vintage ice skates to a buyer and they were delivered on December 27, 2018. I have 30 day returns but have received a message from the buyer today, 43 days later, that the skates are missing an eyelet. Since it is past the 30 day ret...

How is everyone dealing with new USPS Costs?

So the new USPS pricing is alittle bit of a shock...I offer Free Shipping on all my items. Was just wondering, for those offering free shipping have you started charging for shipping? Adding a dollar or two to the price or charging like a handling fe...

Shipping Cost

How do sellers ship items for free, when the shipping cost is more than the item? I am trying to educate myself if anyone can help. Thanks

Shipping with FedEx

Hello I never used fedex before, just usps. Does it work the same as usps? Print the label and take to Fedex office?Thanks.Marcia

User avatar by Guide
  • 173 Views
  • 3 replies
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Media Mail can take more than a month!

Just a heads up — you may want to reconsider using Media Mail for shipping a book or two. I shipped one manual from Southwestern Louisiana to Illinois, and my package arrived to buyer more than a month later! Crazy! It departed the post office on Dec...

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