Shipping

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Resolved! customers want to return a non returnable item - is it better offer 30 day guarantee

I sold a sealed new modem (non refundable) item and listed as works with comcast. The buyer said she was on phone with AT&T for 2 hours and it did not work so it was defected. Ebay said I had to pay her back and they even took out final seller fees. ...

Received a package with an empty box. It looks like the package was cut open in transit and resealed

So, I ordered a camera and received the camera box without the camera or any of the accessories inside. It is clear that the package was cut open and taped shut at some point in transit (unless the seller reused packaging and sent like that but I dou...

anyone having serious usps problems in florida

I am having a serious problem with the usps. particularly the orlando seminole distribution center. packages sit there for days. I have sent many many useless email complaining about this center. that has resulted in the packages being scanned as "in...

Resolved! Buyer changed address after shipping was purchased

My buyer has already paid $232.50 for the item and shipping. I have already paid for and printed the shipping label. However, after doing so, the buyer contacted me and told me their address had the wrong name and suite number, and requested that I c...

Resolved! What is up about EBay delivery times?

I purchased something that said “Buy in the next 2hrs and it will deliver today” and the expected date was like May 28th - July 12. The item shipped it about 8 hours later and the expected date is July 12th... is this right? Should I expect it sooner...

Resolved! GSP Errors at Errlanger KY

I sold an item through the GSP, Item #163445631863 a little toy car and I received a message from eBay that the address was wrong. I shipped it to Erlanger KY to the GSP with a auto printed USPS label that shows it not only was received by them but a...

Package not being picked up by buyer

This is the 2nd time within a couple months that the USPS marks a package as delivery attempted but no secure place.. notice left. The first time could have been a nightmare.. it was an expensive item ( to my selling norm ) and was never changed as b...

Lying seller won’t reply

I purchased a wedding gown and received one that looked NOTHING like the pictureLying seller won’t reply.I left negative feedback and she harassed me for days, several times a day to change it. I stood my ground and wouldn’t change my comment without...

Resolved! Buyer bought an item and 5 minutes later requests refund

A buyer just bought an item and wants a refund, am I obligated to refund him despite him just purchasing and requesting a refund within 5 minutes because he "accidentally" purchased? He hasn't even received the item. Thanks.

Fake batteries

How do people keep getting away with selling non authentic batteries? I have ordered mxjo batteries from two different people and they are fake

Ebay shipping calculator is grossly inaccurate ! Detriment to selling on Ebay international!

I have just sold an item to a gentleman from France on Ebay and he went to the linked Ebay shipping calculator and sent me the total for the purchase immediately, The Ebay shipping calculator indicated that the USPS First class international postage ...

Resolved! Seller fraud

I bought an iPhone XS Max 256GB from a seller here but he sent me two pieces of stones instead. I've opened a case of return item against him but he is insisting that he sent me an iPhone. I noticed the following suspicious activities from him AFTER ...

Please help on a return

Hi, I purchased an item from a large volume seller, and I received the wrong version for it, I filed a return for refund and sent the item back in the exact same "express pak" mailer I received the item in. Tracking showed it was delivered and signed...

Resolved! One item damaged in shipping but order was combined. How can I cancel it?

The buyer combined items into one order. All of the items were bubble wrapped and shipped together. I was notified tonight that one item was damaged during shipping, but the buyer is saying it was not as advertised. It was sent via USPS retail ground...

3 Port Fast Charge 3.0 USB Hub Phone Home Wall Charger Power Adapter fromthe to-the-better ( 41690 )

I did not get this package, I contacted the seller, I was told that they would make my money back and that they did it, to wait for a few days and to check if the payment was lying, I did it, the money was not leaked nor paid On my account, I wrote t...