Shipping

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Seller Protections are in place for shipping delays.

The United States is experiencing severe weather across several regions of the country, and we are tracking impacts to shipping and delivery. Our primary concern is that you and your close ones stay safe. However, you may also be concerned about ship...

Shipping

Can someone tell me the best way to figure out how much I should charge a buyer for shipping an item? I know the cost went up. Is there a place here on ebay that shows me how much shipping per ounce cost? I have put some items up for sale and when th...

Hermes shipping

My experience is limited to one instance but that was enough for me:I ordered a car part out of Germany on eBay to be shipped to the Netherlands. It was basically parked in Munich from March 2nd to 12 to be 'sorted'. It then went to Friedewald to be ...

I do NOT want to combine shipping

I just sold two items. I did not turn off combine shipping. The fact is that the items are too big to combine the shipping. the box would be too big. I WANT to send them separately to the winner. Otherwise the box is just too big. Can't figure out ho...

Being charged twice for shipping fro Paypal balance and checking account.

When I ship an item on ebay, Paypal shows a reduction of my balance for an automatic payment to Ebay, Inc Shipping. The the next day there is another deduction from my checking account to "Paypal Instant Xfer". I just realized that this has been happ...

Seller won't provide a tracking number even though i paid for it

Ok, about 9 days ago i bought an item from a seller and i paid extra to have tracking number in my order, i usually wait two days for the seller to send the tracking number (back in 2016 another seller just provided it when the item got shipped) but ...

New Seller. First time Receiving an INR

Been selling on Ebay more and more the past month or so. Today I received a message from a buyer stated delivery shows it was delivered but there was no delivery in/at their mailbox like tracking showed. Normally I know exactly how to handle this as ...

past est delivery date for my iteam shipped

hello I have orderd a box from china and I orderd expedited shipping. its a costume for a party but the est dats are 22 - 27 feb and its still not here im not trying to sound impatient but my usps down in my town or anywere said they never got any bo...

Seller sold me counterfeit items - refund without return possible?

I purchased gifts for two of my friends, however upon the arrival of the items, both of them told me the items were counterfeits. I know that the selling of counterfeit items on eBay is totally against the rules. Looking back at the original post, I ...

Buyer requested return claiming INAD accepted but now wants partial refund

So like title says. Buyer requested a return after claiming that i didnt describe the item (an ipad) appropriately because of excessive scratches. As a side not, the buyer prior to purchase was aggressively trying to get me to come down on the price ...

Help!

Can you report a seller for selling you fake cosmetic products that they have listed on their page as “100% Authentic, We don’t sell fake or Knock offs” ?

Never received item LOST both Ebay and Paypal cases out $ AWESOME

Ordered cop cam paid paypal item never received although tracking says delivered in mailbox item was never received. Opened case Paypal and Ebyt lost both...so i'm out $ and never received item. What's next option? I cant even leave negative feedback...

Resolved! USPS Regional Rate boxes

Hi all - I just finished selling some items, and used calculated shipping with the dimensions for regional rate boxes. In some cases, this worked fine, and in others, the actual shipping cost was more than what I received from the buyer. In doing som...

Item showed as delivered but I never received it.

I ordered a few video games. I had 2 scheduled for delivery on the same day, but for some reason, I had only received 1 of the 2. However, tracking for both games showed as delivered at the same time. I contacted the seller letting him know I never r...

Buyer Opened Return for Item Not As Described, but Wants to Keep item after modifying it

So, this is a new one for me. A buyer opened a return last night on a shirt I sold saying that it had a hole in it. I did not see one when I listed it, but I know I'm not perfect, so there definitely could be one. She said she is upset because she pa...

Package taking it good ol time...still in ONE city

Have a look below and tell me if this has happened to you or if this is normal. USPS shows my package has been taking its "good ol time" staying in ONE city for a week! And to add insult to injury, not even close to where I live. Its stuck in CA and ...