Shipping

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Buyer beware sells defective items

I have been dealing with this seller for months now, he sold me very poorly made crucibles. I seen just how bad after 1 use. I requested a refund for all of them. He agreed after multiple attempts to just get a coherent answer from him. I had to open...

Shady seller - how to reopen a case?

I'm dealing with a very shady seller. My items had not been shipped at all, and when I contacted for a refund, I got two conflicting responses. Item 1: "I just got out of the hospital and shipped your item." - no tracking code though, so I have no wa...

Resolved! If using Free Shipping can I determine method at sale?

Hi, I sell mostly clothes and shoes. Free returns is not working for me. I thought with the upcoming rise in postage rates I will try free shipping. I'm used to calculated shipping which gives me options within USPS Priority. I have done some flat ra...

How long does Paypal hold my money after Ebay has closed return request in my favor?

I sold a Brand New Dyson Airwrap on Dec. 10th. The buyer used it for over a month and then wanted her money back because she "Just didn't like it". She emailed me and said her curls won't stay all day. I explained to her that I am not the manufacture...

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Guaranteed Delivery - Unhappy Customer (One day Late due to Fed Ex)

My customer bought a package from me and I shipped it the following day. She paid a little extra for Fed Ex Home Delivery, which showed 2 day delivery service. Her item was dropped off and scanned within my one day delivery time. However, the "guaran...

Resolved! Can I really not purchase a label for any less than $2.66 for a virtually weightless item?

I've been selling for a few years now, all kinds of things including live fish and plants, so I thought I knew USPS shipping inside and out. But I recently started listing coins, not super rare or old ones but mainly modern ones with value to a limit...

Resolved! Seller says he's sending me back iPhone I returned lol.

Hello , I recently purchased an iPhone and although it looked flawless, the call volume was extremely low even at highest volume. One of the speakers at the bottom was not working. He said nothing was wrong with it before I bought it. I decided to re...

Item question about shipping

i been selling on ebay on and off for 15 years and going to stop. Ebay is very difficult for sellers, i find it amazing what crooked buyers can get away with. Here is the story, verified by ebay representative. this was first return i had to process....

Who to contact

I bought a palette online and it ended up being a fake. I messaged the seller for a return and they never replied back. Ebay got involved and let me start a case to return the items. Well I had before Jan 9th and I sent them back way before then. Tra...

Item Number Not Printing On Shipping Label

Starting today we noticed the item number stopped printing on the shipping label. We had the box checked to print the number and now instead it prints our personal SKU number from the inventory field. Such as "red tag box number 1234" for example. It...

Resolved! Seller Shipping costs

I am wondering say on recent sale of small vase. Buyer paid calculated shipping of $7.20. I purchased label through ebay I paid $7.20. Saying I saved .25 on shipping. I say I did not save the buyer saved he got the discount. I used to pocket the diff...

Resolved! Accepted a refund, the buyer shipped the item on Jan 4 but the tracking code says not yet in system

Hello! I sold a pair of shoes in the beginning of December, the seller received them but wasn't satisfied with them so he filed a return request on Dec 26 and I accepted it. I told him that I will give the money back when I receive the item and he ag...

I really need help from anyone who knows about set delivery.

Hi. I live in South Korea, and I ordered an item from China. Est delivery was Jan 4, but I still have any news from tracking, or any mobile messages. I contacted with seller, but It didn't give me any help. my tracking info just tell me they created ...

broken item

I bought a package of several items with free shipping. Two of the items arrived broken. One of the items I did not care about but one I did. I told the seller about it and asked for $10 to buy a replacement part and then sent the seller an item numb...